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front desk supervisor

  • Guide staff in service goal achievement.
  • Advise patients about recommended courses of treatment, this is extremely important for the patient.
  • Before or after surgery making sure you are preparing treatment rooms for patient examinations, keeping the rooms neat and clean is a good way to be safe. 
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms when needed.
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front desk supervisor

  • Train and supervise front desk staff to use Opera PMS and to ensure that they greet and service guests properly.
  • Respond to telephone and in-person inquiries regarding hotel services and facilities
  • Balance front desk/direct bill accounts and conduct financial audits in accordance with specified protocols
  • Respond to and resolve issues and complaints to ensure repeat business from guests
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front desk supervisor

  • Responsible for supervising the Front Desk to ensure efficient and courteous guest check-in and check-out. 
  • Coordinate and monitor reservations. Participate as needed to ensure guest satisfaction 
  • Work with all resort departments to meet guest expectations. 
  • Trains, supervises, schedules and assists in evaluating team members.
  • Accepting payment for hotel services, giving guests information about the property and the city, up-selling the property by offering additional or enhanced services and anticipating guests needs while they are staying on property.
  • Understand and function in a five star culture.
  • Ability to communicate with many different kinds of people.
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front desk supervisor

  • Manage the day-to-day tactical and long-term strategic activities within the business.
  • Successfully creates, communicates, and implements new department wide processes and procedures.
  • Recruit, interview, train, supervise, motivate and evaluate employee performances on a regular basis.
  • Send out and process credit reports for any groups coming to the hotel.
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front desk supervisor

  • Provide clients with information concerning services provided.
  • Provide training to new employees hired on.
  • Ensure all daily processes are followed and fulfilled.
  • Supervised a shift of employees at the hotel front desk.