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16
front desk executive
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with , pay records, invoices, balance sheets, or other documents.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries. Maintain courier records.
- Keep a current record of staff members’ whereabouts and availability, attendance and leaves.
- Calculate and quote rates for flights, tours, hotels. Bookings as per requirement.
17
front desk executive
- Handling front desk operations
- Supervising the associates at the front desk.
- Other desk related operations at the Front Desk.
- Coordinating with the Asst. Front Office Manager for day to day operations.
- Handling transportation for all guests and coordinating with Chief Concierge.
18
front desk executive
- Responsible for all Front desk executive.
- Greet and welcome visitors.
- keep front desk tidy and presentable.
- Answering questions and adress complaints.
- Answering all incoming calls.
- Organise and maintain files mu
19
front desk executive
- Reporting to the Executive front office, responsibilities and essential job functions include but are not limited to the following:
- Greet, check in and settle guest accounts while ensuring all service standards are followed
- Assist guests regarding hotel facilities in an informative and helpful way
- Respond to each Guest who approaches the Reception Desk
- Drive rate through up-selling room brands
20
front desk executive
- GIVING THE INFORMATION REGARDING ROOM TO THE CUSTOMERS
- CALMING DOWN CUSOTMER’S DISAPPOINTMENT