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front desk assistant / admin assistant

  • Check guests in and out of their rooms.
  • Answer any questions guests have.
  • Make recommendations for activities and restaurants.
  • To ensure the counter is clean all the times.
  • Answer the phone and direct the call.
  • Take reservations on the phone.
  • Maintain the record of guests that have checked in and out
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front desk assistant

  • Update directory information in both a physical and online system.
  • Resolve member complaints or answer customers’ questions regarding policies and procedures.
  • Communicate with members through phone, email, and in person meetings. 
  • Records sales Report.
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front desk assistant

  • Assess staffing needs.