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front desk assistant / admin assistant
- Check guests in and out of their rooms.
- Answer any questions guests have.
- Make recommendations for activities and restaurants.
- To ensure the counter is clean all the times.
- Answer the phone and direct the call.
- Take reservations on the phone.
- Maintain the record of guests that have checked in and out
12
front desk assistant
- Update directory information in both a physical and online system.
- Resolve member complaints or answer customers’ questions regarding policies and procedures.
- Communicate with members through phone, email, and in person meetings.
- Records sales Report.
13
front desk assistant
- Assess staffing needs.
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