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senior fraud specialist

  • An investigative nature
  • Effective communication
  • Integrity
  • Computer proficiency (MS Office)
  • Basic SQL (Oracle)

fraud specialist

  • Review and monitors daily transactions of Cardholders to avoid fraud activities 
  • Assists Cardholders with problems with their credit cards 
  • Verifies credit card activities with Card Users to assure safety use of their credit cards 
  • Verifies every calling making sure that only the real card holder is using their credit card 

fraud specialist

  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
  • Gathered evidence, which included recorded and written statements, and financial documentation for examination.
  • Send out replacement cards for customers with compromised accounts
  • Ensure customers accounts are kept safe

fraud specialist

  • Answered constant flow of customer calls with up to [Number] calls in queue per minute
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns