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46

customer support executive

  • Provide customer support 
  • Maintaining customer records and documents
  • Verifying documents of applicants
  • Maintain proper follow-up.
47

customer support executive

  • Compile, and prepare reports, manuals, correspondence, or other information required by management.
  • Handling emails, ORM , OGM customer reviews.
  • Working as a employee in a customer support executive for 5 months in a non – voice process
  • Experienced in a product listing for 2 months
48

customer support executive

  • Team Leader at POSOCO site,Shillong
  • Facility Managment
  • Troubleshooting of LAN WAN
  • Working Cisco Catalyst Switches and Routers,maintaining and supporting BROPTS SERVER,CITRIC SERVER,FILE SERVER,DOMAIN SERVER
  • Maintenance of ERP system.
49

customer support executive

  • Providing answers to frequently asked questions and managing impromptu technical complaints. 
  • Identifying customer needs and pain points and passing a qualified lead to BDE/Sales Representative. 
  • Utilizing chat features of in house chat support tool Hippo, effectively to achieve the desired goal. 
  • Handled diverse range of customer service, operational and administrative requirements daily. 
  • Assisted customers with selecting and customizing available items based on individual requirements. 
50

senior customer support executive

  •  To provide customer service to US based Voice process of AT&T & Cingular Wireless users
  • Handling back-office operation of Fed-Ex Courier Order Tracking System
  • To Provide Email Customer Support for Cingular Wireless users
  • To Provide voice based technical support to AOL Broadband, UK users 
  •  Excellent communication and time management skills.