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1

customer sales representative

  • Greeted customers in a timely fashion while quickly determining their needs 
  • Recommended merchandise to customers based on their needs and preferences 
  • Responded to customer questions and requests in a prompt and efficient manner 
  • Completed all cleaning, stocking and organizing tasks in assigned sales area 
  • Built relationships with customers to increase likelihood of repeat business 
  • Key holder that was responsible for all opening and/or closing procedures
2

customer sales representative

  • Assisted customers promptly and politely, in person and via telephone.
  • Applied highly effective selling skills while properly engaging and presenting solutions to customers.
  • Delivered exceptional customer service by maintaining extensive knowledge of products and services and creating a welcoming environment.
  • Demonstrated dedication to continuously improving sales abilities and product knowledge.
  • Answered an average of 25 – 50 calls per day, addressing customer inquiries, solving problems and providing new product information.
3

customer sales representative

  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Greet all customers as they enter the store in a friendly and outgoing manner.
  • Handle customer’s merchandise returns; complete refund / exchange paperwork.
  • Provide a legendary experience for every customer, every time by assisting customers in making buying decisions by:
  • identifying and evaluating customers’ needs.
  • making product recommendations based off of this analys.
4

customer sales representative

  • Established positive customer relationships and resolved all services professionally.
  • Product forecasting, order and utilizing P.O.S. for successful sales and marketing promotions 
  • Provided follow up as needed on customer inquiries to ensure resolution satisfies our customers and meets all internal expectations
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.  
5

customer sales representative

  • Worked part-time in family owned e-commerce business 
  • Providing online customer support through website using Livechat service
  • Invoicing customers using Freshbooks 
  • Communicating with and processing orders through suppliers 
  • Managed customer’s enquiries and orders using Zendesk
  • Worked with ANZ bank to resolve fraudulent transactions 
  • Organising delivery of international orders