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1

counter manager

  • Effective counter performance
  • Achieving Sales Targets
  • Being an effective team leader/team member
  • Developing loyal customer relationships
  • Stocktake/management
  • open/close/balancing of registers
  • Staff training
2

counter manager

  • Held each team member accountable for achieving brand and performance goals.
  • Exceeded personal goals for 2 quarters in a row. 
  • Coordinated all aspects of guest services, including supply monitoring and counter maintenance.
  • merchandise display
3

counter manager

  • Establish and maintain relationships with clients.
  • Provide assistance with problems clients encountered.
  • Schedule makeup and facial appointments.
  • Follow up with clients.
  • Perform facials.
  • Attend and participate in meetings.
  • Contact clients to sell product.
4

counter manager

  • Achieving daily sales goals set forth by Manager.
  • Prepare monthly reports detailing the month’s activities and priority initiatives (including what is/isn’t working) and providing an update on performance against targets.
  • Contacting potential clients via email or phone to establish rapport and develop business for the Estee Lauder counter.
  • Helping management team to maintain merchandising presentation within corporate guidelines.
  • Opening, Closing and House-keeping duties.
5

counter manager

  • luxury brand selling skills
  • POS skills
  • managing KPIs and targets
  • event planning for exclusive VIP launches 
  • advanced product knowledge