Client Service Specialist Resume Examples

client service specialist

  • Requests for information on the status of registration, requiring the need to retrieve information from the RECO database, provide appropriate information/guidance, through to conclusion. Provide accurate information, direction and guidance to callers or electronic inquiries.
  • Respond to general and specific inquiries relating to the trade of real estate in Ontario, REBBA and related regulations. Provide clear and accurate information, direction, guidance and clarification concerning all aspects of registration to prospective.
  • Ensures business clients’ profiles and documents presented are aligned with the institution’s policies to open bank accounts
  • Performs due diligence review to comply with KYC and AML requirements of the US Government

client service specialist

  • Contacted customers via phone and email to confirm deliveries and follow up with inquiries 
  • Demonstrated strong sense of ownership for customer issues, maintaining productive dialogue throughout open requests 
  • Diagnosed technical problems and communicated solutions to customers 
  • Researched, identified, and responded to client inquiries expeditiously, providing reactive and proactive customer support 
  • Guided administrative and professional staff through computer and software problems 

client service specialist

  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.Receive payment and record receipts for services.
  • Responsible for personally ensuring issues are resolved timely and evaluate how to prevent similar issues in the future.
  • Manage Quote and fee approvals .
  • Provide information and answer questions to Agents and Clients

client service specialist

  • Answered an average of 60 calls per day at a fast-paced, multi -faceted environment. 
  • Demonstrated excellent customer service skills and interpersonal skills while addressing customer’s issues with their bills 
  • Effectively trouble shooting phones during service interruption in a timely effective manner 
  • Providing accurate and detail explanation to customers enquires. 
  • In a friendly mannered provided an up to date product knowledge of our product mostly cell phones. 

client service specialist

  • Maintains good relationships with clients and other members of the team. 
  • Facilitation and implementation of different creative executions of the brands assigned. 
  • Development and implementation of campaigns to meet client’s needs and expectations. 
  • Acquisition and implementation of new projects/accounts. 
  • Facilitation and implementation of different types of events based on Clients’ requirements. 
  • Managing of an assigned Client Service team.