Client Care Coordinator Resume Examples

client care coordinator

  • Answered multiple phone calls
  • Responded to telephone and email inquires regarding hospital services 
  • Assisted clients to exam rooms 
  • Managed front desk, greeted clients, 
  • Maintained patient charts
  • Processed payments 
  • Performing other administrative work assigned by hospital manager 

client care coordinator

  • Assisted in scheduling appointments for patients in person or by telephone
  • Maintained patient records by obtaining, recording, and updating personal and financial information
  • Assisted in treatment of patients and availability of treatment information by filing and retrieving patient records
  • Handled incoming, outgoing mail and electronic and written correspondence
  • Handled method of payment for hospital patients

client care coordinator

  • Establish and oversee administrative procedures to meet sales objectives set by franchise owners and corporate executives.
  • Develop prospect lists based on urgency.
  • Adjust sales scripts to better target the needs and interests of each individual.
  • Maintain records of client care, condition, progress, or problems to report and discuss with franchise owners.
  • Explain services and prices while demonstrating the use of home health services.
  • Provide patients and families with emotional support and instruction in areas such as caring for seniors, preparing healthy meals, living independently, or adapting to disability or illness.
  • Give direct service and support to families or clients, such as handling a referral for physical therapy, in-home physicians, or resolving complaints.

client care coordinator/clinical care manager

  • Successfully participated in initial and ongoing sales process bringing high quality non-medical Home Care services throughout Berkshire County
  • Developed and implemented appropriate and ongoing Nursing Care Plans for clients and their families
  • Conducted Quality Assurance and reviews with Caregivers and clients entailing appropriate follow up with long term care insurance companies, community support services and  Healthcare Providers
  • Assisted clients and families in attaining fiscally responsible non-medical services
  • Increased health literacy of clients and Caregivers by launching and adapting educational material for verified adult learning styles
  • implemented a “hands on” lab for Caregivers with yearly evaluation

client care coordinator

  • Be the first interaction that clients encounter with
  • Answer multiple phone lines and book appointments
  • Assist clients with checking in and out
  • Be organized
  • Maintain a positive attitude and smile