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1

senior care coordinator

  • Implemented strategies to increase program effectiveness.
  • Coordinated work between multiple departments and other service providers
  • Counsel or aid family members to assist them in understanding, dealing with, or supporting the client or patient..
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Developed and achieved financial and growth goals.
  • Strategically planned methods to achieve operational goals and targets.
  • Closed a targeted number of new cases per week.
2

care coordinator

  • Connect clients with medical and mental health providers 
  • Work with clients to formulate goals and service plans to assist the client in accomplishing their goals. 
  • Monitor client’s progress through face to face contact or phone contact as well as networking with client’s providers on a monthly basis. 
  • Manage a caseload of 60 clients. 
  • Document the client’s progress.
  • Assist clients with entitlements, housing. 
3

care coordinator

  • Conduct assessments on clients in their home, hospital, or supportive living facility 
  • Facilitate resources and services to clients 
  • Make consistent contact with participants receiving services 
  • Work with a team of Care Coordinators to serve the aging population in Peoria County 
  • Schedule visits with participants interested in receiving services 
4

care coordinator

  • Maintain and follow standard quality, safety, environmental and infection control policies and procedures while ensuring exam rooms, procedure room and front room are clean and tidy.
  • Adhere to local, state and federal laws, regulations and statutes. Make sure HIPPA, OSHA and office policies are always followed and always presentable to patients.
  • Create, maintain, and enter patient demographics, insurance information and patient specific documents into paper and electronic charts.
  • Schedule and confirm the doctor’s in house appointments as well as out of office procedures, lunches for medical reps, meetings with attorneys, and maintain physical therapy schedule.
  • Manage paper and electronic filing systems to maintain documents such as attendance records, patient/insurnace correspondence, and other material.
  • Check patients in/out, answer phone calls/emails/faxes and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Collect patient copays/deductibles/balances at time of check in and keep records of collections and patient communications with regards to their accounts.
5

care coordinator

  • Responsible for accurate review and entry of authorization data into computerized database.  Manages expiring authorization reports.
  • Assists case management with scheduling and coordination of patient services, as directed by the team.  Meets regularly with clinical team and makes recommendations for process improvement.
  • Actively participates in performance improvement and continuous quality improvement (CQI) activities. 
  • Answers phone for team, triaging calls, answering questions and escalating as appropriate.
  • Performs clerical duties, such as filing, typing, copying, faxing, and taking messages, as directed by supervisor
  • Performs all other duties as assigned.