Call Representative Resume Examples

call representative

  • Handled 100-130 calls daily in a very busy, fast paced team environment.
  • Dealt with all request of the call center. Responsibilities included examination of inquiries, sending issues to suitable parties if necessary, replacing orders when reported missing or harmed.
  • Developed and maintained client loyalty and satisfaction through very effective one call resolution; increased sales and profits through the implementation of new, original business initiatives.
  • Performed exceptional customer service with the capacity to take ownership in helping, investigating, and settling client issues.
  • Quicky learned and aced essential documentation programming important to record and research client inquiries.

call representative

  • Collect information about individuals or clients, using basic interviews, such as their name, address, and their phone numbers in use.
  • Resolve customer complaints or answer customers’ questions regarding our productivity.
  • Keep records of customer interactions or transactions and recording details of inquiries.
  • If costumers are dine in or will inquire personally; I’ll Greet guests, escort them to their seats, and present them with menus.

call representative

  • Completing online orders 
  • Assisting customers over the phone with their order
  • Mailing magazines
  • Built my customer service skills
  • Built organization skills

call representative

  • Actively called and maintained positive relationships with college alumni and helped raise money for Austin College. 
  • Reached out to graduating high school seniors and provided them with accurate, helpful information about Austin College.
  • Worked in a team environment that valued consistency and efficiency within a given model of instruction. 
  • Consistently received more donations on a regular basis and increased the productivity of others.

call representative

  • take incoming call from customers
  • problem solve with customers
  • handle billing requests
  • provide troubleshooting 
  • sell our product