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26

bellman

  • Luggage assistance for the guest
  • Covering the Lobby
  • Answer inquiries pertaining to hotel services, 
  • Date-stamp, sort, and rack parcels and mails. 
  • Arrange tours, taxis, or restaurant reservations for customers. and travel directions, or make recommendations regarding shopping, dining, or entertainment.
27

bellman

  • Hotel Fire and Evacuation Procedures
  • Hotel Security Procedures
  • Hotel Health and Safety Policy and Procedure
  • Provide gracious, attentive, and friendly service
28

bellman

  • Ensure safe storage and collect ticketing of guest coats and personal items. 
  • Assists guests with Long term luggages storages requests / Left luggage requests
  • Managed and kept records of calls for service. 
  • Handling lost and found items.
29

bellman

  • Worked with 135 rooms of property.
  • Escorted guests to and from their rooms and assisted with their baggage.
  • Transferred luggage, bags, and other items from vehicles and main lobby to and from guest rooms by using a cart.
  • Explained important features of guest rooms to travelers, including how the TV remote, heating and cooling, WiFi access and locks worked.