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assistant general manager

  • Correspondence with all other PLMN, PSTN, ICX, IGW, IPTSP and International Carrier operators and resolve any technical issues regarding inter connectivity.
  •  Manage and giving direction to the vendor regarding core network issues and discuss as a team leader for any policy and operation level dispute.
  •   Study and analysis the government ILDTS policy and regulations and take immediate action to implement any new policy related to core network as per BTRC (Bangladesh Telecommunication Regulatory Commission) directive.
  •  Coordinate with Billing and Transmission Team.
7

assistant general manager

  • Ensure highest standard of customer service to guests.
  • Oversee associates including front desk, maintenance, housekeeping and breakfast attendants.
  • Provide training for hotel staff in delivering care that meets the best standards and practices.
  • Review and post GSS scores.
  • Respond to guest complaints in a professional and timely manner. 
  • Maintain an inventory of all supplies for front desk, housekeeping and breakfast.
  • Assist General Manager with scheduling and payroll of all employees.
8

assistant general manager

  • oversee day to day restaurant operations, ensuring that all quality, cleanliness, and service standards are met.
  • Analyze guest comments and implement training programs to address areas with poor performance.
  • Taking inventory and ordering all food/ paper supplies.
  • Track expenses and implement changes in operation to better control labor/food/paper/utility costs.
  • coordinate point of sale materials to align with corporate marketing campaigns
  • screen, interview, and hire new staff members.
  • organize and maintain a training team in order to effectively train new hires.
9

assistant general manager

  • Handling staff
  • taking legal responsibility
  • maintaining safety and health regulations
  • ensuring beverages are in perfect condition
  • performing inventory 
10

assistant general manager

  • Opened brand new luxury cinema/restaurant in downtown San Diego as Luxury Cinema Manager. 
  • Organized and formulated day to day operations and steps of service for all floor level positions prior to grand opening.
  •  Hired entire staff for each position (server, food runner, busser, concessionist, host, bartender)
  • Led staff of roughly 40 employees
  • Created staff schedule to meet labor budget of under 20%
  • Coordinated and led employee orientations, as well as trained staff on POS software and steps of service.
  • Pioneered and established an entire operation for personnel performance and customer service