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1

acting team leader

  • Supervise, train and evaluate staff.
  • Hold meetings with staff to evaluate performance and make plans for improvement.
  • Resolve operational and employee problems.
  • Compose and update weekly rosters.
  • Oversee and assess library collection.
  • Create promotional displays
  • Provide circulation, reference and readers advisory services.
2

acting team leader (poc)

  • Preparing daily workloads for staff & coordinating the daily allocation of work
  • Dealing with and resolving problems and issues which arise.
  • Handling new client enquiries and acting as the face of the business.
  • Providing prompt and accurate information on individual performance. 
3

acting team leader

  • Develop environmental restoration project schedules and budgets.
  • Create diagrams to communicate environmental remediation planning using geographic information systems (GIS), computer-aided design (CAD), or other mapping or diagramming software.
  • Inspect active remediation sites to ensure compliance with environmental or safety policies, standards, or regulations.
  • Provide assistance to forest survey crews by clearing site-lines, holding measuring tools, or setting stakes.
4

acting team leader

  • Minimise the time taken for a claim to be processed end to end. 
  • Deliver an optimum claims experience for the customer. 
  • Drive accuracy on claims and timely responses to customers. 
  • Improve quality assurance measures and results. 
  • Provide regular and meaningful reporting of workflow, trends and performance to management. 
  • Contribute to the innovative and continuous improvement culture through collaboration with clients. 
  • Manage the day to day workflow and resources of the claims team. 
5

acting team leader

  • Led a team of six writers for a client which had over 27 million monthly site visitors.
  • Conducted interviews with various teams to learn more about the targeted product.
  • Received Excellence in Execution, Employee of the Month, and other awards.
  • Manage budget.