Andrew Smith

Phone: (000) 000-0000
Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

 Dynamic and dedicated Executive Assistant. Recognized for communicating effectively at various levels and acting as a liaison between managers and employees. Track record of meeting targets and deadlines efficiently. Demonstrated ability to implement office policies and procedures to facilitate the smooth workflow 

Employment history

Mar. 2020 – Present New Alena, Illinois
Executive Secretary, Kuhlman-Keebler
  • Answered and screened calls, mail, and email.
  • Maintained and ordered office supplies. 
  • Submitted claims to Medicaid for reimbursement.
  • Managed authorizations for over 30 clients.
  • Assisted the CEO in meetings and maintained accurate meeting minutes.
  • Handled any immediate IT issues.
  • Greeted all clients and visitors and directed them to the correct location.
  • Received and responded to faxes as needed.
  • Created business reports such as billing, accounts receivable, denial, pending payment reports.
  • Scheduled initial appointments and communicated between client and clinicians.
  • Other tasks as assigned.
Aug. 2017 – Apr. 2018 Gorczanyside, Indiana
Billing Manager, Johns-Schinner
  • Submitted claims through multiple avenues. (Online forums, 1500 forms)
  • Successfully and efficiently managed company revenue by staying on top of insurance companies to expedite claims for payment. 
  • Created and implemented A/R report
  • Reconciled denied billing to increase company revenue. (Alerting staff of denials to help eliminate excessive loss)
  • Reviewed and submitted payroll for 1099 employees.
  • Completed audits: billing audits, client chart audits, personnel file audits to maintain requirements set by state contracts.
  • Created and implemented client tracking system in order to pull numbers to generate the PMR report required by DBHDD
  • Insurance verification – online and manual
  • Screened phone calls and redirected them to the appropriate location

Education

Present
Bachelor of Science: Psychology
  • Northern Skiles College - Larsonborough, Missouri

Skills

Problem Solving
Expert
Calendar Management
Expert
Time Management
Expert
Adept in Technology
Skillful
Leadership
Experienced
Organizational and Prioritization
Expert
MS Office Suite/Excel
Experienced
Money Management
Experienced

Andrew Smith

Professional Summary

Trustworthy, dependable, responsible Executive Secretary and an Excellent Customer Service Provider with 7+ years of experience providing ongoing support to a notable GM and Department Heads within the industry.  Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies.  Well-organized with in-depth technical knowledge and keen attention to detail.

Employment history

Executive Secretary, Rosenbaum LLC. Koepphaven, Kansas
Apr. 2019 – Present
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Make copies of correspondence or other printed material.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Manage and maintain executives' schedules.
  • Make travel arrangements for executives.
Service Admin, Tremblay-Mohr. Kassulkebury, Indiana
Aug. 2015 – Apr. 2017
PRE-OPENING TEAM

  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Complete forms in accordance with company procedures.
  • Make copies of correspondence or other printed material.
  • Order and dispense supplies.
  • Prepare and mail checks.
  • Maintain scheduling and event calendars.
  • Generates daily, weekly and monthly reports of Department Sales
  • Reporting to the Department Head / Service Manager for the issues and reports 
     
Guest Service Center Agent, Luettgen-McGlynn. Leonilabury, Alaska
Nov. 2011 – Jun. 2012
PRE-OPENING TEAM
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Date-stamp, sort, and rack incoming mail and messages.
  • Arrange tours, taxis, or restaurant reservations for customers.

Education

East South Carolina College, Everettberg, Colorado
Bachelor of Science, HOTEL AND RESTAURANT MANAGEMENT, Oct. 2007
West Tromp College, New Lesleyshire, South Carolina
High School Diploma, Jun. 2003

Personal info

Phone: (000) 000-0000
Address: 287 Custer Street, Hopewell, PA 00000

Skills

PROACTIVE PROBLEM SOLVING
FLEXIBILITY
TIME MANAGEMENT
STRONG COMMUNICATION SKILLS

Andrew Smith

287 Custer Street, Hopewell, PA 00000
(000) 000-0000

Professional Summary

Trustworthy, dependable, responsible Personal Assistant with 6 years of experience providing ongoing support to a notable CEO within the construction industry.  Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies.  Well-organized with in-depth technical knowledge and keen attention to detail.

Employment history

EXECUTIVE SECRETARY, Corkery, Thompson and Weber. Koelpintown, Florida
Jan. 2016 – Present
  • Maintain executive’s agenda and assist in planning appointments, board meetings, conferences etc.
  • Attend meetings and keep minutes
  • Manage and maintain executives' schedules.
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Process payroll information.
  • Attend meetings to record minutes.
  • Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
  • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • File and retrieve corporate documents, records, and reports.
  • Set up and oversee administrative policies and procedures for offices or organizations.
  • Make travel arrangements for executives.
  • Open, sort, and distribute incoming correspondence, including faxes and email.
  • Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
  • Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors.
  • Interpret administrative and operating policies and procedures for employees.
  • Receive and screen phone calls and redirect them when appropriate
  • Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
  • Make travel arrangements for executives
  • Handle confidential documents ensuring they remain secure
  • Prepare invoices or financial statements and provide assistance in bookkeeping
  • Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders
  • Maintain electronic and paper records ensuring information is organized and easily accessible
  • Conduct research and prepare presentations or reports as assigned
SALES ASSOSIATES, Parker and Sons. Jaskolskiview, Georgia
Dec. 2013 – Jul. 2014
  • Resolve customer complaints regarding sales and service.
  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Determine price schedules and discount rates.
  • Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
  • Review operational records and reports to project sales and determine profitability.
  • Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
  • Monitor customer preferences to determine focus of sales efforts.
  • Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions.
  • Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
  • Assess marketing potential of new and existing store locations, considering statistics and expenditures.
  • Represent company at trade association meetings to promote products.
ACCOUNTING CLERK, Lebsack-Schinner. Botsfordview, Maine
Oct. 2011 – Mar. 2013
  • Use computers to organize and locate inventory, and operate spreadsheet and word processing software.
  • Manage the department for which they buy.
  • Negotiate prices, discount terms and transportation arrangements for merchandise.
  • Confer with sales and purchasing personnel to obtain information about customer needs and preferences.
  • Examine, select, order, and purchase at the most favorable price merchandise consistent with quality, quantity, specification requirements and other factors.
  • Monitor and analyze sales records, trends, or economic conditions to anticipate consumer buying patterns and determine what the company will sell and how much inventory is needed.
  • Set or recommend mark-up rates, mark-down rates, and selling prices for merchandise.
  • Train or supervise sales or clerical staff.
  • Authorize payment of invoices or return of merchandise.
  • Interview and work closely with vendors to obtain and develop desired products.
  • Consult with store or merchandise managers about budgets or goods to be purchased.
  • Provide clerks with information to print on price tags, such as price, mark-ups or mark-downs, manufacturer number, season code, or style number.
  • Conduct staff meetings with sales personnel to introduce new merchandise.
  • Determine which products should be featured in advertising, the advertising medium to be used, or when the ads should be run.
  • Inspect merchandise or products to determine value or yield.
  • Complete order receipts.
  • Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
  • Obtain merchandise from bins or shelves.
  • Keep records of out-going orders.
  • Place merchandise on conveyors leading to wrapping areas.
  • Compute prices of items or groups of items.
  • Requisition additional materials, supplies, and equipment.

Education

Northern Wisconsin College, Lake Tuan, Kansas
Associate of Arts, ENGLISH, May. 2017
South Miller College, West Reynaldo, Utah
Bachelor of Science, TOURISM, Feb. 2006
Southern Gleason College, Lake Elodiafort, Georgia
High School Diploma, SECONDARY, Oct. 2004

Skills

LEADERSHIP
PROBLEM SOLVING
CUSTOMER SERVICE
COMMUNICATION
MANAGEMENT SKILLS
COMPUTER LITERATE

Not in love with this template? Browse our full library of resume templates

boy

Build your resume in 15 minutes

Use professional field-tested resume templates that follow the exact resume rules employers look for.

More Job Descriptions for executive secretary Resumes

1

executive secretary

  • Maintaining executive’s agenda and assist in planning appointments, board meetings, conferences etc.
  • Attending meetings and keep minutes
  • Receiving and screening phone calls and redirecting them when appropriate
  • Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
  • Make travel arrangements for executives
  • Handle confidential documents ensuring they remain secure
  • Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders
2

executive secretary

  • Coordinate conferences, meetings, or special events
  • Set up and oversee administrative policies and procedures
  • Make travel arrangements for CXO’s office. 
  • Renewals and submissions 
3

executive secretary

  • Scheduling meetings and appointments for the General Manager.
  • Records monthly evaluation report of the company employees.
  • Monitors the company office supplies and procure needed items.
  • Conduct Initial interview of aspiring applicants thru phone.
  • Booking flights for the staff and applicants.
4

executive secretary

  • Coordinated over 40 dealer meetings which included travel arrangements, accommodations, presentations, venue details, etc.
  • Converted the Muscatine Showroom from an Allsteel Showroom to a HON Showroom with a one-week time limit
  • Reopened the Los Angeles Showroom with current product and facility improvements
  • Discovered a $60,000 overpayment to a vendor through JDEdwards
5

executive secretary

  • Supporting teams with various administrative tasks.
  • Receive Tenders and Enquirers from the concerned  engineer, read them and  insert all tender details and technical specifications to the Company system.
  • Communicating with suppliers in order to attract suitable tender offers.
  • Prepare tenders and enquirers, and make sure they are delivered on time.
  • Make travel arrangements and hotel reservations.
  • Maintaining  files  and  records  with  effective  filing systems.
  • Organizing and scheduling appointments and meetings.