5 Amazing collector Resume Examples (Updated 2023) + Skills & Job Descriptions

collector

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collector: Resume Samples & Writing Guide

Employment history

Senior Collector, Microsoft Redmond, Washington

July 2020 – Present

Monitor customer accounts for delinquencies
Perform data entry tasks
Respond to customer inquiries

Collector, Apple Cupertino, California

January 2019 – June 2020

Prepare and send out invoices
Prepare reports on collection activity
Reconcile accounts receivable records

Junior Collector, Walmart Bentonville, Arkansas

January 2018 – December 2018

Resolve customer payment issues
Perform data entry tasks
Contact customers to arrange payment plans

Education

Harvard University, Cambridge, Massachusetts

Project Management, December, 2017

Skills

Interpersonal

Adaptability

Quality Assurance

Networking

Data Verification

Faxing

Spreadsheet Management

Microsoft Office

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Employment history

Entry Level Collector, CVS Health Woonsocket, Rhode Island

December 2021 – September 2022

Maintain accurate records of collected payments
Prepare and send out invoices
Post payments to customer accounts

Education

University of Florida, Gainesville, Florida

Customer Service, October, 2021

Skills

Critical Thinking

Analytical

Financial Management

Training

Database Management

Microsoft Office

Multi-tasking

Scheduling

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Professional Summary

Highly organized and detail-oriented Collector with extensive experience in administrative and clerical roles. Possesses excellent communication and customer service skills and a proven track record of success in collecting payments and managing accounts.

Employment history

Senior Collector, Bank of America Charlotte, North Carolina

February 2015 – Present

Perform data entry tasks
Generate collection letters
Resolve customer payment issues

Associate Collector, Amazon Seattle, Washington

August 2013 – January 2015

Resolve customer payment issues
Respond to customer inquiries
Post payments to customer accounts

Junior Collector, Walmart Bentonville, Arkansas

August 2012 – August 2013

Follow up with customers on past due payments
Keep abreast of changes in the collections process and procedures
Generate collection letters

Education

Harvard University, Cambridge, Massachusetts

Master of Arts in Medical Office Administration, July, 2012

Harvard University, Cambridge, Massachusetts

Bachelor of Arts in Business Administration, July, 2008

Skills

Creativity

Accounting

Technical

Written Communication

Customer Service

Email Management

Database Entry

Word Processing

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Professional Summary

Highly organized and detail-oriented Collector with a proven track record of successfully managing accounts and ensuring timely payments. Experienced in customer service and problem solving with a strong ability to prioritize tasks and meet deadlines.

Employment history

Chief Collector, JPMorgan Chase New York, New York

March 2014 – Present

Generate collection letters
Reconcile accounts receivable records
Follow up with customers on past due payments

Collector, Amazon Seattle, Washington

August 2013 – February 2014

Prepare bank deposits and process payments
Respond to customer inquiries
Generate collection letters

Junior Collector, Bank of America Charlotte, North Carolina

August 2012 – July 2013

Maintain accurate records of collected payments
Post payments to customer accounts
Generate collection letters

Education

University of Wisconsin, Madison, Wisconsin

Bachelor of Science in Business Administration, July, 2012

Skills

Strategic Thinking

Reporting

Accounting

Documentation

Scheduling

Multi-tasking

Typing

Database Entry

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Employment history

Chief Collector, Google Mountain View, California

April 2018 – Present

Contact customers to arrange payment plans
Respond to customer inquiries
Generate collection letters

Collector, CVS Health Woonsocket, Rhode Island

April 2017 – March 2018

Post payments to customer accounts
Resolve customer payment issues
Prepare and send out invoices

Entry Level Collector, Bank of America Charlotte, North Carolina

April 2016 – March 2017

Contact customers to arrange payment plans
Prepare and send out invoices
Resolve customer payment issues

Education

University of Texas, Austin, Texas

Master of Arts in Human Resources Management, February, 2016

University of Texas, Austin, Texas

Bachelor of Arts in Accounting, February, 2012

Skills

Mentoring

Stress Management

Leadership

Negotiation

Faxing

Data Retrieval

Office Administration

Data Analysis

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collector Job Descriptions; Explained

If you're applying for an collector position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

collector/ office administrator

Answering multi-line telephone and directing calls.
Receiving customer payments.
Placing calls to past-due customers
Credit Application
Greet Customers
Sales assoc

collector

Deal with customers diligently, courteously and professionally while collecting payments.
Initiate strategies for collection processes and procedures.
Negotiate payment plans.
Respond to customer inquiries.
Persuade customers diligently to pay past due amounts.

collector

Worked in call center environment handling manual and automatically dialed outbound calls.
Achieved performance goals on consistent basis.
Collected on past due accounts with average [Number] months delinquency.
Documented changes in accounts and on credit reports.

collector/team leader

Make collection calls, inbound & outbound (3rd Party)
Create plans for repayment with customers that suited their expenses and worked for our client
Achieve monthly collection targets
Help management staff with training sessions
Handle escalated calls
Help achieve department bonus targets set by the client

senior collector

Demonstrate past success as a loss mitigation negotiator or late stage collector.
Methodically present options and mitigation terms to customers
Partnered with customers to find a resolution to delinquent mortgage accounts, through full payments to cure delinquency or referring account for further loss mitigation assistance
Prepared and implemented individualized performance development plan to ensure success throughout the quarter
Developed help aids for peers based upon my best demonstrated practices
Served as a single point of contact in the 120+
Account Ownership queue which requires extensive knowledge of the organization, products, goods and services

1 2 3 … 5

collector/ office administrator Job Skills

For an collector/ office administrator position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Entry
Word Processing
Filing
Typing
Data Analysis
Spreadsheet Management
Record Keeping
Office Administration
Faxing
Scanning
Email Management
Invoicing
Scheduling
Database Management
Customer Service
Data Verification
Microsoft Office
Calendar Management
Multi-tasking
Database Entry
Data Retrieval

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your collector/ office administrator Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Professional Summary

Highly organized and detail-oriented Collector with extensive experience in administrative and clerical duties. Proven ability to maintain accurate records and effectively manage accounts receivable.

Employment history

Chief Collector, JPMorgan Chase New York, New York

August 2014 – Present

Prepare bank deposits and process payments
Prepare and send out invoices
Post payments to customer accounts

Associate Collector, Google Mountain View, California

March 2013 – August 2014

Reconcile accounts receivable records
File documents and maintain filing systems
Resolve customer payment issues

Jr. Collector, Amazon Seattle, Washington

September 2011 – February 2013

Education

University of Maryland, College Park, Maryland

Master of Arts in Accounting, August, 2011

University of Maryland, College Park, Maryland

Bachelor of Arts in Medical Office Administration, August, 2007

Skills

Research

Attention to Detail

Adaptability

Collaboration

Data Verification

Scheduling

Faxing

Data Entry

Include your Contact Information and Job Descriptions

Missing job descriptions lessens your chances of getting hired.

Key Insights

Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
Keep job descriptions short but don't just list your jobs.
Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

How to Optimize Your collector/ office administrator Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Senior Collector, Microsoft Redmond, Washington

July 2021 – May 2022

Respond to custmer inquirys
Contack customers to arange payment plans
Recocile acounts recievable records.

Collector, Bank of America Charlotte, North Carolina

July 2020 – June 2021

Reconcil accounts recievable records
Keep abrest of changes in the collections process and proceduers
Post payments too customer accounts

Jr. Collector, Microsoft Redmond, Washington

January 2019 – June 2020

Prepair report's on collection activitie's
Reslove customer payment issuse's
Generate collection letter's

Education

University of Maryland, College Park, Maryland

Office Administration, December, 2018

Skills

Public Speaking

Adaptability

Documentation

Risk Management

Spreadsheet Management

Filing

Multi-tasking

Email Management

Correct Grammar and Address Gap Years in Your Resume

Don't leave unexplained gaps in your work history.

Key Insights

When explaining gaps in your employment section, start by being honest.
Elaborate on the gap and show that you never stopped learning.
Explain and elaborate any gap in your work history by highlighting new skills.

collector/ office administrator Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an collector/ office administrator position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Senior Collector
JPMorgan Chase
New York, New York

Greetings JPMorgan Chase Recruitment Team

I am writing to express my interest in the Senior Collector role at JPMorgan Chase. As a Collector with 5 years of experience in Administrative & Clerical, I am confident that I have the necessary skills and expertise to succeed in this position.

As someone who has always been committed to making a positive impact on the world, I have pursued opportunities to contribute to my community through my work wherever I may be. My experience in this field has equipped me with the skills and knowledge necessary to succeed throughout my life and I am confident that they will help me to bring my passion and expertise to your organization and help drive your success.

I appreciate the time and consideration you have given my application. I am confident that if we work together we could achieve great things and so I look forward to the opportunity to join your team.

Your time is appreciated,
Richard Smith
963-947-9950
[email protected]

Richard Smith

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