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business support: Resume Samples & Writing Guide

Harold Young

326 Langley Lane, Newport East, RI 02842
[email protected]
752-653-5812

Employment history

Lead Business Support, Walmart Bentonville, Arkansas
November 2015 – Present
  • Creating and formatting documents, spreadsheets, and presentations
  • Greeting visitors and directing them to the appropriate person
  • Ordering and maintaining office supplies
Associate Business Support, Walmart Bentonville, Arkansas
May 2015 – October 2015
  • Filing and organizing documents and records
  • Providing customer service support
  • Performing other duties as assigned
Entry Level Business Support, CVS Health Woonsocket, Rhode Island
October 2014 – April 2015
  • Filing and organizing documents and records
  • Handling incoming and outgoing mail
  • Managing customer accounts and processing customer orders

Education

University of Texas, Austin, Texas
Master of Science in Accounting, August, 2014
University of Texas, Austin, Texas
Bachelor of Arts in Business Administration, August, 2010

Skills

Documentation
Self-Motivation
Reliability
Attention to Detail
Risk Management
Accounting
Visualization
Computer Literacy

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Henry Watson

883 Holly St., Turton, SD 57477
[email protected]
882-898-4626

Employment history

Senior Business Support, General Electric Boston, Massachusetts
April 2018 – Present
  • Ordering and maintaining office supplies
  • Scheduling appointments and managing calendars
  • Managing customer accounts and processing customer orders
Associate Business Support, Google Mountain View, California
April 2017 – March 2018
  • Performing other duties as assigned
  • Generating reports and preparing documents for meetings
  • Assisting with event planning and coordination
Jr. Business Support, CVS Health Woonsocket, Rhode Island
April 2016 – April 2017
  • Generating reports and preparing documents for meetings
  • Managing customer accounts and processing customer orders
  • Performing other duties as assigned

Education

Cornell University, Ithaca, New York
Master of Arts in Human Resources Management, March, 2016
Cornell University, Ithaca, New York
Bachelor of Science in Human Resources Management, March, 2012

Skills

Reporting
Project Management
Supervisory
Risk Management
Quality Assurance
Process Improvement
Reporting
Business Acumen

Brad Foster

900 Pine Valley Road, Hartly, DE 19953
[email protected]
823-991-9222

Employment history

Chief Business Support, Google Mountain View, California
August 2015 – Present
  • Generating reports and preparing documents for meetings
  • Scheduling appointments and managing calendars
  • Handling incoming and outgoing mail
Business Support, Walmart Bentonville, Arkansas
March 2014 – July 2015
  • Creating and formatting documents, spreadsheets, and presentations
  • Coordinating travel arrangements
  • Assisting with data entry and maintaining databases
Entry Level Business Support, Amazon Seattle, Washington
March 2013 – February 2014
  • Answering phones and responding to customer inquiries
  • Coordinating travel arrangements
  • Performing other duties as assigned

Education

University of Maryland, College Park, Maryland
MD in Accounting, January, 2013
University of Maryland, College Park, Maryland
Bachelor of Arts in Business Administration, January, 2009

Skills

Flexibility
Supervisory
Adaptability
Financial Management
Documentation
Training
Strategic Thinking
Reporting

Ian Anderson

856 Valley View Avenue, Kress, TX 79052
[email protected]
784-845-2942

Employment history

Chief Business Support, UnitedHealth Group Minnetonka, Minnesota
December 2021 – Present
  • Assisting with event planning and coordination
  • Coordinating travel arrangements
  • Answering phones and responding to customer inquiries
Business Support, Walmart Bentonville, Arkansas
June 2021 – November 2021
  • Assisting with data entry and maintaining databases
  • Coordinating travel arrangements
  • Filing and organizing documents and records
Entry Level Business Support, Amazon Seattle, Washington
December 2020 – May 2021
  • Managing customer accounts and processing customer orders
  • Filing and organizing documents and records
  • Performing other duties as assigned

Education

University of Texas, Austin, Texas
Business Administration, October, 2020

Skills

Research
Innovation
Mentoring
Time Management
Business Acumen
Financial Management
Reliability
Database Management

Bernie Turner

387 Parkwood Drive, Orting, WA 98360
[email protected]
808-864-0637

Employment history

Lead Business Support, Apple Cupertino, California
May 2016 – Present
  • Coordinating travel arrangements
  • Ordering and maintaining office supplies
  • Assisting with data entry and maintaining databases
Associate Business Support, UnitedHealth Group Minnetonka, Minnesota
December 2014 – April 2016
  • Assisting with event planning and coordination
  • Managing customer accounts and processing customer orders
  • Generating reports and preparing documents for meetings
Junior Business Support, JPMorgan Chase New York, New York
June 2013 – November 2014
  • Assisting with research and administrative tasks
  • Ordering and maintaining office supplies
  • Assisting with event planning and coordination

Education

University of California, Berkeley, California
Bachelor of Arts in Office Administration, May, 2013

Skills

Project Management
Relationship Management.
Attention to Detail
Accounting
Visualization
Project Management
Computer Literacy
Process Improvement

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business support Job Descriptions; Explained

If you're applying for an business support position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

business support / customer service

  • Specialised Customer service for Small and Medium Business customers
  • Liase with key business stakeholders
  • Project management to improve the operational procedures of the business and departments
  • Conflict resolution with customers
  • Management of high level complaints
  • Financial collections and debt management with clients
  • Understanding of various government acts and legislations including Privacy Act, telecomunnications act, etc
2

business support

  • Full time work for a 1 month contract 
  • Dealt with large amounts of numerical data 
  • Maintained organised logs of activities and completed work
  • Liase with government departments including the Telecommunications ombudsman
3

business support

  • Prepared and completed letters, filing, documents, archiving and other key administrative tasks
  • Consistent cash handling and eftpos transactions
  • Responded to enquires in a prompt and friendly manner 
  • Regular customer service face to face as well as via email and telephone
  • Assisted with food service for individuals and groups including related administration as required
  • Assisted with marketing including website maintenance and designing signage and menus
  • Assisted managers with running errands for both the company and clients
4

business support

  • Prepared tea and coffee for guests as well as food amenities for workshops run by clients

business support / customer service Job Skills

For an business support / customer service position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Computer Literacy
  • Technical
  • Data Analysis
  • Quality Assurance
  • Troubleshooting
  • Project Management
  • Database Management
  • Risk Management
  • Business Acumen
  • Process Improvement
  • Visualization
  • Reporting
  • Financial Management
  • Accounting
  • Documentation
  • Training
  • Strategic Thinking
  • Emotional Intelligence
  • Flexibility
  • Reliability

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your business support / customer service Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Yolie Irving

521 Creekview Drive, Ben Lomond, CA 95005
[email protected]
719-150-8062

Employment history

Lead Business Support, Apple Cupertino, California
June 2014 – May 2022
  • Providing customer service support
  • Performing other duties as assigned
  • Handling incoming and outgoing mail
Associate Business Support, Apple Cupertino, California
December 2013 – May 2014
  • Assisting with event planning and coordination
  • Scheduling appointments and managing calendars
  • Ordering and maintaining office supplies
Entry Level Business Support, General Electric Boston, Massachusetts
June 2012 – November 2013

Education

University of Florida, Gainesville, Florida
Master of Arts in Accounting, April, 2012
University of Florida, Gainesville, Florida
Bachelor of Arts in Business Administration, April, 2008

Skills

Relationship Management.
Self-Motivation
Strategic Thinking
Training
Database Management
Emotional Intelligence
Quality Assurance
Financial Management

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights
  • It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
  • Use the gap to talk about positive attributes or additional skills you've learned.
  • Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your business support / customer service Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Cal Kelly

448 Meadow Lane, Garber, OK 73738

Professional Summary

 An experienced and detail-oriented Business Support professional with a passion for streamlining processes and procedures. Proven track record of providing reliable administrative and clerical support to ensure successful business operations. 

Employment history

Chief Business Support, Google Mountain View, California
September 2011 – Present
  • Answering phones, and responding to customer inquiries,
  • Providing customer service-support
  • Assisting with data entry, and maintaining databases.
Business Support, Google Mountain View, California
September 2010 – August 2011
  • Assistin with data entry and maintainin databases
  • Creatin and formattin documents, spreadsheets, an presentations
  • Assistin with event plannin an coordination
Junior Business Support, Bank of America Charlotte, North Carolina
September 2009 – August 2010
  • Creating and formating documents, spreadsheats, and presentations
  • Scheduling appoinment and managig calenders
  • Greetting visitors and directting them too the appropriate person.

Education

University of Illinois, Urbana, Illinois
Project Management, July, 2009

Skills

Financial Management
Written Communication
Professionalism
Decision Making
Strategic Thinking
Accounting
Computer Literacy
Flexibility

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights
  • Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
  • Make sure to use a professional email address as part of your contact information.
  • Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

business support / customer service Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an business support / customer service position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Harold
Young

[email protected]
752-653-5812
326 Langley Lane, Newport East, RI
02842

Lead Business Support
Google
Mountain View, California

Google Hiring Team


I am writing to express my interest in the Lead Business Support position at Google. As a Business Support with 9 years of experience in Administrative & Clerical myself, I believe I have the necessary skills and expertise to excel in this role.


As someone who has always been committed to making a positive impact on the world, I have pursued opportunities to contribute to my community through my work wherever I may be. My experience in this field has equipped me with the skills and knowledge necessary to succeed throughout my life and I am confident that they will help me to bring my passion and expertise to your organization and help drive your success.


I appreciate the time and consideration you have given my application. I am confident that if we work together we could achieve great things and so I look forward to the opportunity to join your team.


Best regards,
Harold Young
752-653-5812
[email protected]

Harold Young






Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.