Andrew Smith

Phone: (000) 000-0000
Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

Retail customer service supervisor with skills in answering questions and resolving concerns in a timely manner. Multitasking with processing payments and cash handling , organizing merchandise and satisfying customers. Great team player with a mindset of pridibing the best service possible to keep customer loyalty! Very focused on training and brining associates to be the best they can be by effectively training sops of store! 

Employment history

Jul. 2018 – Present Corkeryview, Arkansas
Assistant manager, Larson, Leffler and Lang
  • Assist customers with exceptional service 
  • Take care of any shipments received       in a  timely manner
  • Process customer returns, and answer questions about merchandise, take care of customer exchanges 
  • Cover registers and matiain drawer accuracy 
  • Complete all all start and end duties for during shift and print reports for store management 
  • Prepare cash and check deposits accurately the end of each night 
  • Maintain friendly attitude for exceptional customer service 
Mar. 2017 – Sep. 2017 Carterfort, Iowa
Customer service supervisor /online pick up department manager, Medhurst and Sons
  • Retail sales 
  • Handle cash accurately 
  • Process and approve returns and exchanges 
  • Pos systems 
  • Merchandise and stock properly 
  • Accurately distribute money to cashiers needed to take care of customers for returns and check cashing as well as regular sales 
  • Process and retrieve packages from shipping dock accurately and timely for customer satisfaction 
  • Place and bin products 
  • Handle all  in store pick up today orders in a timely manner as they are due same day  
  • Training associates on pos systems and in processing returns and exchanges , cash handling , processing and releasing customer online orders through our handheld systems 
  • Layaway, maintaing , labeling and binning customer products to be able to easily find and release to customer in a timely fashion during busy holiday times 

Education

Sep. 2007
High School Diploma: Academics
  • West Harris College - Paucektown, Oklahoma

Skills

Ability to communicate woth customers effectively over phone , through email and fact to face
Experienced
Project management
Experienced
Strong leader and communicator
Experienced
Ability to communicate woth customers effectively over phone , through email and fact to face
Experienced
Project management
Experienced
Strong leader and communicator
Experienced
Credit card transactions
Expert
Loss prevention
Experienced
Exceptional customer service and support
Expert

Andrew Smith

Phone: (000) 000-0000
Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

Extremely fast learner and can adapt to any and all issues that may arise. Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering great service on every interaction.

Employment history

Aug. 2016 – Present East Luisview, Indiana
Assistant Manager, Torphy, Leannon and Goldner
  • Ensure weekly orders are completed in full and submitted on time.
    • Keep inventory organized and complete weekly counts to keep track of shortages.
  • Verify cash deposits and transactions balance out on a daily basis.
  • Ensure fellow team members complete all the necessary tasks for that day.
  • Process customer transactions and payments with cash and/or credit card.
  • Keep sales floor clean, stocked and organized
Sep. 2012 – Jan. 2013 Jimton, Idaho
Server Assistant, Auer Group
  • Greet guests, escort them to their seats, and present them with menus.
  • Perform some food preparation or service tasks such as clearing tables, and serving food and drinks when necessary.
  • Managing the list of names when on a wait and taking dining reservations.
Apr. 2011 – Apr. 2012 North Bethann, Missouri
Hostess/Head Cashier, Lind, Boyer and Littel
  • Greet guests and escort them to their seats.
  • Perform service tasks such as clearing tables, and serving food when necessary.
  • Answer phones to take reservations and to-go orders.
    • Preparing and packaging to-go orders
  • Handle customer transactions.
    • Count money and make bank deposits.

Education

2009
High School Diploma: N/A
  • Mertz Academy - Andersonbury, New York

Skills

Interpersonal Skills
Dependability
Mutitasking
Ability to work under pressure
Adaptability

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

I have been promoted to a managerial position at both of my previous jobs at a rapid pace, within two months at the former and within four at my current. I am outgoing, creative, and enjoy approaching challenging tasks with a positive attitude aimed at success. I have a history of leadership experience and a hard worker ethic.

Employment history

Assistant Manager/Delivery Driver, Friesen LLC. Lake Alysiachester, Illinois
Jan. 2020 – Present
  • Deliver merchandise and collect payment.
  • Explain products or services and prices and demonstrate use of products.
  • Answer questions about product features and benefits.
  • Set up and display sample merchandise at parties or stands.
Manager, Buckridge LLC. Rolfsonland, Maryland
Mar. 2015 – Mar. 2016
  • Resolve customer complaints regarding sales and service.
  • Oversee local sales managers and their staffs.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

Education

The Ohio University, Lockmanside, Kentucky
High School Diploma, Jul. 2014

Skills

Management
Experienced
Leadership
Experienced
Product Sales
Expert
Employee Scheduling
Experienced
Creativity
Expert
Problem Solving
Experienced

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More Job Descriptions for assistant manager Resumes

1

assistant manager

  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
2

assistant manager

  • Opened and closed store
  • Trained and managed a team of up to twelve cashiers, volunteers and sales associates, while fulfilling the sales target of the day
  • Implemented new store policy effectively, while dealing with any customer complaints
  • received merchandise from vendors
  • closed the cash registers at the end of the day, preparing the cash report and total deposit for the day
  • Resolved employee schedule conflicts 
  • Trained in loss of prevention
3

assistant manager

  • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
  • Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
  • Cook food or prepare food items, such as Hot Dogs, Hamburgers, and nachos, using standard formulas or following directions.
  • Balance receipts and payments in cash registers.
  • Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
  • Replenish foods at serving stations.
4

assistant manager

  • Hire new employees.
  • Organize training classes and train new employees.
  • Terminate employees.
  • Verify personal information and confirm appointments.
  • Payroll
  • Office paperwork
  • Supervise employees.
5

assistant manager

  •  Leadership position for retail store that sells ice product
  • Train or instruct employees in job duties or company policies or arrange for training to be provided
  •  Cash register management
  • Checking inventory, ordering new product, building cakes
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
  • Interview future employees