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subject matter expert: Resume Samples & Writing Guide
Employment history
Senior Subject Matter Expert, General Electric Boston, Massachusetts
January 2018 – Present
- Handle confidential and sensitive information
- Develop and implement administrative policies and procedures
- Provide administrative support to staff and other departments
Associate Subject Matter Expert, Walmart Bentonville, Arkansas
June 2017 – December 2017
- Research and analyze data
- Manage and coordinate daily administrative operations
- Manage calendars and schedules
Jr. Subject Matter Expert, Google Mountain View, California
December 2016 – June 2017
- Manage calendars and schedules
- Monitor and maintain records of office activities
- Manage and coordinate daily administrative operations
Education
University of Illinois, Urbana, Illinois
Master of Science in Office Administration, October, 2016
University of Illinois, Urbana, Illinois
Bachelor of Science in Office Administration, October, 2012
Skills
Accounting
Computer Literacy
Customer Service
Self-Motivation
Data Analysis
Accounts Receivable
Administration
Data Entry
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Employment history
Senior Subject Matter Expert, Walmart Bentonville, Arkansas
October 2019 – Present
- Handle confidential and sensitive information
- Provide customer service support
- Prepare and process documents and reports
Associate Subject Matter Expert, UnitedHealth Group Minnetonka, Minnesota
May 2018 – September 2019
- Develop and implement administrative systems
- Prepare and process documents and reports
- Provide administrative support to staff and other departments
Entry Level Subject Matter Expert, Amazon Seattle, Washington
October 2017 – April 2018
- Develop and implement administrative systems
- Research and analyze data
- Monitor and maintain records of office activities
Education
University of Florida, Gainesville, Florida
Master of Science in Office Administration, August, 2017
University of Florida, Gainesville, Florida
Bachelor of Arts in Medical Office Administration, August, 2013
Skills
Self-Motivation
Negotiation
Public Speaking
Strategic Thinking
Administration
Customer Service
Document Management
Word Processing
Employment history
Senior Subject Matter Expert, Apple Cupertino, California
July 2015 – Present
- Manage calendars and schedules
- Research and analyze data
- Handle confidential and sensitive information
Subject Matter Expert, UnitedHealth Group Minnetonka, Minnesota
July 2014 – June 2015
- Provide administrative support to staff and other departments
- Monitor and maintain records of office activities
- Develop and implement administrative policies and procedures
Jr. Subject Matter Expert, General Electric Boston, Massachusetts
December 2013 – June 2014
- Handle confidential and sensitive information
- Coordinate meetings and events
- Develop and maintain filing systems
Education
Harvard University, Cambridge, Massachusetts
Bachelor of Science in Business Administration, October, 2013
Skills
Documentation
Attention to Detail
Project Management
Documentation
Administration
Data Collection
Microsoft Office
Data Entry
Employment history
Senior Subject Matter Expert, General Electric Boston, Massachusetts
November 2017 – Present
- Prepare presentations and other materials
- Develop and implement administrative systems
- Provide administrative support to staff and other departments
Subject Matter Expert, CVS Health Woonsocket, Rhode Island
May 2017 – October 2017
- Prepare presentations and other materials
- Coordinate meetings and events
- Develop and implement administrative systems
Jr. Subject Matter Expert, Microsoft Redmond, Washington
October 2016 – April 2017
- Develop and implement administrative policies and procedures
- Manage calendars and schedules
- Develop and implement administrative systems
Education
Stanford University, Stanford, California
Bachelor of Science in Medical Office Administration, August, 2016
Skills
Process Improvement
Relationship Management.
Business Acumen
Project Management
Invoicing
Data Analysis
Word Processing
Database Administration
Employment history
Senior Subject Matter Expert, JPMorgan Chase New York, New York
July 2015 – Present
- Research and analyze data
- Develop and maintain filing systems
- Prepare presentations and other materials
Associate Subject Matter Expert, Walmart Bentonville, Arkansas
December 2014 – June 2015
- Coordinate meetings and events
- Prepare presentations and other materials
- Develop and implement administrative policies and procedures
Junior Subject Matter Expert, Amazon Seattle, Washington
January 2014 – December 2014
- Coordinate meetings and events
- Manage and coordinate daily administrative operations
- Prepare and process documents and reports
Education
University of Texas, Austin, Texas
Bachelor of Science in Human Resources Management, November, 2013
Skills
Technical
Leadership
Collaboration
Decision Making
Word Processing
Invoicing
Customer Service
Receptionist.
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subject matter expert Job Descriptions; Explained
If you're applying for an subject matter expert position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
1
subject matter expert
- Listen to customer requests, assist them with their queries and give a one-shot resolution.
- Worked as Subject Matter Expert (SME) for a Telecom process. Give assistance to fellow Associates in resolving their process-related queries
- Give feedback and support to fellow Associates to increase their Quality Scores on a monthly basis.
- Helped the Management team by providing reports and statistics.
2
subject matter expert / team manager
- Act as a coach and mentor to associates by helping them at work and providing assistance on process
- Monitor live and recorded calls and provide feedback
- Responsible for SLA, Process Metrics, Scheduling, Shrinkage & Attrition
- Responsible for new hire training and on boarding
3
subject matter expert
- Act as a support to new hired members
- Manage 3 to 4-man sub teams
- Do quality audits on teams’ calls
- Do coaching and feedback to members whenever necessary
4
subject matter expert
- Data Analysis
- Dashboards Creation
- Team Handled from 0 – 30 operators
- Policy Point of Contact
- 1-1 performance sessions
5
subject matter expert
- Team Handling.
- Provide advice on destinations and packages to tourists .
- Get accurate and up to date fees and charges from hotels and various tourist attractions.
- Attend to client’s queries made both on the phone and via the Internet.
- Provide recommendations on how the company website can be improved for ease of use, completeness, and marketability, if and when necessary.
- Do other errands or and chores assigned by supervisor from time to time
- Plan tour itineraries, applying knowledge of travel routes and destination sites.
subject matter expert Job Skills
For an subject matter expert position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Data Entry
- Microsoft Office
- Typing
- Filing
- Data Analysis
- Word Processing
- Spreadsheets
- Document Management
- Data Collection
- Office Administration
- Records Management
- Database Administration
- Scheduling
- Customer Service
- Accounts Receivable
- Accounts Payable
- Invoicing
- Bookkeeping
- Administration
- Receptionist.
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your subject matter expert Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Marcus Quinn
603 Riverbend Road, El Negro, PR 00767Employment history
Senior Subject Matter Expert, CVS Health Woonsocket, Rhode Island
August 2012 – May 2022
- Monitor and maintain records of office activities
- Develop and implement administrative policies and procedures
- Coordinate meetings and events
Subject Matter Expert, Google Mountain View, California
February 2011 – July 2012
- Monitor and respond to incoming correspondence
- Maintain databases and update information
- Prepare and process documents and reports
Jr. Subject Matter Expert, Amazon Seattle, Washington
September 2009 – January 2011
- Monitor and respond to incoming correspondence
- Research and analyze data
- Monitor and maintain records of office activities
Education
University of Michigan, Ann Arbor, Michigan
Bachelor of Arts in Human Resources Management, July, 2009
Skills
Computer Literacy
Public Speaking
Reliability
Business Acumen
Typing
Administration
Database Administration
Customer Service
Provide your Contact Information and Address Year Gaps
Always explain any gaps in your work history to your advantage.
Key Insights- Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
- Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.
How to Optimize Your subject matter expert Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Employment history
Senior Subject Matter Expert, Apple Cupertino, California
May 2016 – Present
- Coorinate meetigns and events
- Developd and impliment administrative policies and proceduers
- Manage calenders and scheduals
Subject Matter Expert, Google Mountain View, California
October 2015 – April 2016
- Manage calenders and scheduless
- Maintain databasess and update informations
- Provide administratives support to staffs and other departmens
Junior Subject Matter Expert, Amazon Seattle, Washington
April 2015 – October 2015
- "I went to the store to buy some groceries
- I went to the store too buy some groceries.
Education
Cornell University, Ithaca, New York
Doctor of Business Administration, February, 2015
Cornell University, Ithaca, New York
Bachelor of Arts in Human Resources Management, February, 2011
Skills
Data Analysis
Visualization
Database Management
Supervisory
Data Entry
Administration
Invoicing
Typing
Include Job Descriptions and Avoid Bad Grammar
Avoid sending a wrong first impression by proofreading your resume.
Key Insights- Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
- Before submitting your resume, double check to avoid typos.
subject matter expert Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an subject matter expert position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Senior Subject Matter Expert
Google
Mountain View, California
Mountain View, California
Esteemed Recruitment Team
I am a highly motivated and experienced Subject Matter Expert with 7 years of experience in Administrative & Clerical. I am excited to apply for the Senior Subject Matter Expert position at Google, where I am confident that I can contribute to your organization's success.
Throughout my life, I have pursued my passion for Administrative Support and sought out opportunities to learn and grow. My experience in Administrative & Clerical has given me valuable skills such as Accounting and Computer Literacy that have allowed me to improve professionally and personally. I am excited to bring these skills and my passion as a Subject Matter Expert to the position and work with a team of like-minded individuals to achieve our common goals.
I appreciate the opportunity to apply for the Senior Subject Matter Expert position. I am confident that I can make a valuable contribution to your organization and that together there is no challenge that we cannot overcome. I will be waiting, hopeful for what the future will bring.
Best regards,
Yvette Anderson
781-929-4710
[email protected]
Yvette Anderson
Showcase your most significant accomplishments and qualifications with this cover letter.
Personalize this cover letter in just few minutes with our user-friendly tool!
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.