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recovery specialist: Resume Samples & Writing Guide
Professional Summary
Highly organized and detail-oriented Recovery Specialist with extensive experience in administrative and clerical support. Proven ability to streamline processes and improve overall efficiency.
Employment history
Chief Recovery Specialist, Amazon Seattle, Washington
September 2014 – Present
- Monitor and evaluate performance of recovery efforts
- Respond to inquiries from clients and stakeholders
- Communicate regularly with clients and stakeholders
Recovery Specialist, Microsoft Redmond, Washington
September 2013 – September 2014
- Respond to inquiries from clients and stakeholders
- Negotiate with creditors and debtors
- Prepare reports and presentations related to recovery efforts
Junior Recovery Specialist, Microsoft Redmond, Washington
October 2012 – September 2013
- Assist in the development of recovery plans
- Maintain accurate records and files
- Ensure compliance with applicable laws and regulations
Education
University of California, Berkeley, California
Bachelor of Arts in Business Administration, August, 2012
Skills
Quality Assurance
Public Speaking
Training
Customer Service
Typing
Scanning
Computer Literacy
Spreadsheets
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Employment history
Senior Recovery Specialist, Microsoft Redmond, Washington
August 2019 – Present
- Maintain accurate records and files
- Coordinate with other departments to ensure recovery goals are met
- Ensure compliance with applicable laws and regulations
Associate Recovery Specialist, Microsoft Redmond, Washington
March 2018 – August 2019
- Provide customer service to clients
- Coordinate with other departments to ensure recovery goals are met
- Ensure compliance with applicable laws and regulations
Entry Level Recovery Specialist, JPMorgan Chase New York, New York
September 2016 – February 2018
- Ensure compliance with applicable laws and regulations
- Monitor progress of recovery plans
- Assist in the development of recovery plans
Education
University of Michigan, Ann Arbor, Michigan
Bachelor of Science in Human Resources Management, August, 2016
Skills
Mentoring
Planning
Research
Visualization
Scheduling
Scanning
Microsoft Office
Typing
Employment history
Chief Recovery Specialist, CVS Health Woonsocket, Rhode Island
June 2021 – Present
- Assist in the development of recovery plans
- Coordinate with other departments to ensure recovery goals are met
- Monitor and evaluate performance of recovery efforts
Associate Recovery Specialist, CVS Health Woonsocket, Rhode Island
June 2020 – May 2021
- Maintain accurate records and files
- Negotiate with creditors and debtors
- Research and analyze data related to recovery plans
Junior Recovery Specialist, Google Mountain View, California
July 2019 – June 2020
- Develop and implement strategies for improving recovery performance
- Assist in the development of recovery plans
- Provide training and education to staff on recovery processes
Education
University of Michigan, Ann Arbor, Michigan
Bachelor of Science in Business Administration, May, 2019
Skills
Customer Service
Financial Management
Professionalism
Documentation
File Maintenance
Spreadsheets
Scheduling
Scanning
Employment history
Chief Recovery Specialist, Apple Cupertino, California
January 2020 – Present
- Provide customer service to clients
- Research and analyze data related to recovery plans
- Assist in the development of recovery plans
Recovery Specialist, UnitedHealth Group Minnetonka, Minnesota
January 2019 – December 2019
- Monitor and evaluate performance of recovery efforts
- Negotiate with creditors and debtors
- Maintain accurate records and files
Junior Recovery Specialist, Walmart Bentonville, Arkansas
July 2017 – December 2018
- Coordinate with other departments to ensure recovery goals are met
- Monitor progress of recovery plans
- Respond to inquiries from clients and stakeholders
Education
University of Texas, Austin, Texas
Master of Arts in Business Administration, May, 2017
University of Texas, Austin, Texas
Bachelor of Arts in Accounting, May, 2013
Skills
Creativity
Coaching
Quality Assurance
Accounting
Scanning
Multi-tasking
Data Entry
Records Management
Employment history
Senior Recovery Specialist, Microsoft Redmond, Washington
February 2021 – Present
- Assist in the development of recovery plans
- Respond to inquiries from clients and stakeholders
- Provide customer service to clients
Associate Recovery Specialist, Walmart Bentonville, Arkansas
August 2020 – January 2021
- Ensure compliance with applicable laws and regulations
- Develop and implement strategies for improving recovery performance
- Provide training and education to staff on recovery processes
Jr. Recovery Specialist, UnitedHealth Group Minnetonka, Minnesota
August 2019 – July 2020
- Research and analyze data related to recovery plans
- Develop and implement strategies to reduce costs associated with recovery
- Monitor and evaluate performance of recovery efforts
Education
Cornell University, Ithaca, New York
MD in Accounting, June, 2019
Cornell University, Ithaca, New York
Bachelor of Arts in Medical Office Administration, June, 2015
Skills
Emotional Intelligence
Conflict Resolution
Written Communication
Computer Literacy
Customer Service
Document Preparation
Filing
Spreadsheets
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recovery specialist Job Descriptions; Explained
If you're applying for an recovery specialist position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
1
recovery specialist
- Manage communication with all customers to ensure payments and evaluate all expire accounts and maintain accurate records for same.
- Monitor all customer service calls and ensure completion within required time-frame and ensure compliance to all policies and procedures.
- Maintain relationships and contact all customers through telephone calls and if required with notices and provide all updates for customers and manage all portfolio for clients.
- Manage all communication for all overdue accounts and investigate all customer complaints and resolve all issues.
- Collaborate with senior collector and initiate debt write off and negotiate all settlements with all collection procedures.
- Assist cash application specialist for application customer remittances and perform research on all customer payment.
- Oversee all write offs and assist to balance all non-payment and maintain track of payments according to collection policy.
2
senior recovery specialist
- Trace delinquent customers to new addresses by inquiring at social sites, telephone companies, credit bureaus, or through the questioning of neighbors.
- Utilize various tracing techniques and collection strategies to locate right parties in order to negotiate payment arrangements.
- Provide continuous follow up to the customers for their due payments and collection of payments.
- Reporting daily progress against targets to the Supervisor.
3
recovery specialist / mental health worker
- Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by
- Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses, and put in the computer. do line of sight and one on one observations, CPI certified.
- Prepare or serve food trays, order meals for next day, fax, answer phone, copy, file, break down old chats, prepare new charts for admissions
- Provide physical support to assist patients to perform daily living activities, such as getting out of bed, prompt for shower, groups, for
- meals.
- Do new admission, Discharges, inventory check list, ob-lay by hippa.
4
senior recovery specialist/ team coach
- Recovery Specialist (August 2007 to May 2011)
- Senior Recovery Specialist/ Team Coach (May 2011 to December 2016)
- While adhering to company policies and procedures, demonstrates good customer service skills while initiating outbound calls and receiving inbound calls from customers. Adhering to Login Hours & maintain the desired AHT Levels.
- High priority in delivering service excellence.
- Investigation and communication with the customers regarding the collection of Credit Card Chargeback invoices.
- Reconciliation’s Credit card Chargeback accounts.
- Work closely with Customers to resolve disputes.
5
recovery specialist
- Ensuring targets are met by prioritizing the workload and allocating resource in the most effective manner.
- To be responsible for the provision of high-quality service to American Express customers, promoting a positive attitude to service.
- To demonstrate a belief in the team’s ability and developing staff in order to get the best for and from them based on the company’s Vision, Mission, and Values.
- Ensure all calls are under FDCPA norms & thereby maintain the optimum level of Quality over the calls by World Class Service.
recovery specialist Job Skills
For an recovery specialist position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Data Entry
- Office Management
- Data Analysis
- Filing
- Typing
- Word Processing
- Spreadsheets
- Records Management
- Document Control
- Scheduling
- Document Preparation
- Microsoft Office
- Multi-tasking
- Customer Service
- Data Retrieval
- Database Administration
- Computer Literacy
- File Maintenance
- Scanning
- Data Collection
- Document Verification
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your recovery specialist Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Pete Griffin
161 Mill Road, Brielle, NJ 08730Employment history
Senior Recovery Specialist, Walmart Bentonville, Arkansas
September 2017 – May 2022
- Respond to inquiries from clients and stakeholders
- Develop and implement strategies for improving recovery performance
- Assist in the development of recovery plans
Recovery Specialist, UnitedHealth Group Minnetonka, Minnesota
September 2016 – August 2017
- Monitor and evaluate performance of recovery efforts
- Research and analyze data related to recovery plans
- Respond to inquiries from clients and stakeholders
Junior Recovery Specialist, Walmart Bentonville, Arkansas
March 2016 – August 2016
- Prepare reports and presentations related to recovery efforts
- Monitor progress of recovery plans
- Coordinate with other departments to ensure recovery goals are met
Education
University of Wisconsin, Madison, Wisconsin
MD in Medical Office Administration, January, 2016
University of Wisconsin, Madison, Wisconsin
Bachelor of Arts in Human Resources Management, January, 2012
Skills
Adaptability
Troubleshooting
Research
Adaptability
Computer Literacy
Typing
Data Entry
Spreadsheets
Provide your Contact Information and Address Year Gaps
Always explain any gaps in your work history to your advantage.
Key Insights- Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
- Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.
How to Optimize Your recovery specialist Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Employment history
Lead Recovery Specialist, JPMorgan Chase New York, New York
August 2019 – Present
- Develp and implemnt stratgies for improvin recvery performace
- Assit in the develpment of recvery plans
- Communciate regulary with clints and stakeholdrs
Recovery Specialist, General Electric Boston, Massachusetts
August 2018 – July 2019
- Respond too inquirys from clients and stakeholders
- Ensure compilance with applicable laws and regulations
- Monitor progresss of recovery plans
Junior Recovery Specialist, Apple Cupertino, California
August 2017 – July 2018
- "I went to the store, and bought some apples."
- I went too the store, an' bought some apples.
Education
University of Wisconsin, Madison, Wisconsin
Business Administration, July, 2017
Skills
Organization
Collaboration
Innovation
Supervisory
Typing
Data Retrieval
Microsoft Office
Scanning
Include Job Descriptions and Avoid Bad Grammar
Avoid sending a wrong first impression by proofreading your resume.
Key Insights- Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
- Before submitting your resume, double check to avoid typos.
recovery specialist Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an recovery specialist position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
, ,
,
Chief Recovery Specialist
Apple
Cupertino, California
Apple
Cupertino, California
To the Recruitment Team at Apple
I am writing to express my interest in the Chief Recovery Specialist role at Apple. As a Recovery Specialist with 11 years of experience in Administrative & Clerical, I am confident that I have the necessary skills and expertise to succeed in this position.
As someone who has faced challenges in various areas of my life and has overcome them, I am confident in my ability to adapt and thrive in any environment. I have developed a reputation for being a collaborative team player and an effective problem solver, which has been instrumental in my career's success. With my experience and passion for Administrative & Clerical, I am excited to apply my skills to this role and contribute to your organization's growth and success.
I appreciate the opportunity to apply for the Chief Recovery Specialist position. I am confident that I can make a valuable contribution to your organization and that together there is no challenge that we cannot overcome. I will be waiting, hopeful for what the future will bring.
Bests,
Yvette Adams
777-437-2881
[email protected]
Yvette Adams
,
,
,
,
,
Pete
Griffin
161 Mill Road, Brielle, NJ
08730
,
Pete Griffin
Pete Griffin
,
Showcase your most significant accomplishments and qualifications with this cover letter.
Personalize this cover letter in just few minutes with our user-friendly tool!
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.