5 Amazing quality assurance associate Resume Examples (Updated 2023) + Skills & Job Descriptions

quality assurance associate

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quality assurance associate: Resume Samples & Writing Guide

Employment history

Senior Quality Assurance Associate, CVS Health Woonsocket, Rhode Island

December 2017 – Present

Track and report on quality assurance performance
Perform internal audits to ensure compliance with regulations
Identify and document process and system deficiencies

Associate Quality Assurance Associate, Google Mountain View, California

December 2016 – November 2017

Provide feedback and recommendations to management on quality assurance processes and procedures
Develop and implement quality assurance standards and procedures
Develop and maintain quality assurance documentation

Jr. Quality Assurance Associate, Walmart Bentonville, Arkansas

June 2016 – December 2016

Provide feedback and recommendations to management on quality assurance processes and procedures
Perform internal audits to ensure compliance with regulations
Develop and implement quality assurance standards and procedures

Education

Cornell University, Ithaca, New York

Doctor of Accounting, April, 2016

Cornell University, Ithaca, New York

Bachelor of Arts in Business Administration, April, 2012

Skills

Visualization

Business Acumen

Documentation

Innovation

Test Design

Test Plans

Software Testing

Database Testing

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Employment history

Lead Quality Assurance Associate, Google Mountain View, California

September 2015 – Present

Prepare and present reports on quality assurance metrics
Develop and maintain quality assurance documentation
Develop and implement quality assurance standards and procedures

Associate Quality Assurance Associate, UnitedHealth Group Minnetonka, Minnesota

March 2015 – August 2015

Participate in process improvement initiatives
Evaluate and analyze data to identify areas of improvement
Develop and implement quality assurance standards and procedures

Entry Level Quality Assurance Associate, Apple Cupertino, California

August 2014 – February 2015

Provide feedback and recommendations to management on quality assurance processes and procedures
Develop and implement quality assurance standards and procedures
Ensure accuracy of data entry and record keeping

Education

Cornell University, Ithaca, New York

Master of Arts in Human Resources Management, June, 2014

Cornell University, Ithaca, New York

Bachelor of Arts in Medical Office Administration, June, 2010

Skills

Creativity

Problem Solving

Strategic Thinking

Computer Literacy

Regression Testing

System Testing

Test Plans

Agile Methodologies

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Professional Summary

Dynamic and results-driven Quality Assurance Associate with extensive experience in the administrative and clerical field. Proven track record of ensuring accuracy, integrity, and quality of all business operations.

Employment history

Senior Quality Assurance Associate, Apple Cupertino, California

February 2010 – Present

Ensure accuracy of data entry and record keeping
Perform internal audits to ensure compliance with regulations
Provide guidance and support to staff on quality assurance matters

Quality Assurance Associate, CVS Health Woonsocket, Rhode Island

August 2009 – January 2010

Prepare and present reports on quality assurance metrics
Develop and maintain quality assurance documentation
Collaborate with stakeholders to ensure compliance with quality assurance standards

Jr. Quality Assurance Associate, JPMorgan Chase New York, New York

January 2009 – July 2009

Develop and implement quality assurance standards and procedures
Identify and document process and system deficiencies
Analyze and resolve quality assurance issues

Education

Stanford University, Stanford, California

Doctor of Medical Office Administration, December, 2008

Stanford University, Stanford, California

Bachelor of Arts in Human Resources Management, December, 2004

Skills

Research

Reliability

Computer Literacy

Presentation

Automation Scripting

Performance Testing

Debugging

Test Plans

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Employment history

Chief Quality Assurance Associate, CVS Health Woonsocket, Rhode Island

October 2019 – Present

Ensure accuracy of data entry and record keeping
Develop and maintain quality assurance documentation
Prepare and present reports on quality assurance metrics

Associate Quality Assurance Associate, General Electric Boston, Massachusetts

April 2019 – September 2019

Perform internal audits to ensure compliance with regulations
Evaluate and analyze data to identify areas of improvement
Provide feedback and recommendations to management on quality assurance processes and procedures

Jr. Quality Assurance Associate, UnitedHealth Group Minnetonka, Minnesota

April 2018 – March 2019

Provide guidance and support to staff on quality assurance matters
Participate in process improvement initiatives
Develop and implement quality assurance standards and procedures

Education

University of Texas, Austin, Texas

Bachelor of Science in Accounting, February, 2018

Skills

Collaboration

Project Management

Collaboration

Communication

System Testing

API Testing

Performance Testing

Test Plans

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Professional Summary

Highly organized and detail-oriented Quality Assurance Associate with extensive experience in the administrative and clerical field. Proven ability to consistently produce accurate and timely results while ensuring compliance with all relevant regulations.

Employment history

Chief Quality Assurance Associate, Google Mountain View, California

July 2013 – Present

Track and report on quality assurance performance
Identify and document process and system deficiencies
Provide feedback and recommendations to management on quality assurance processes and procedures

Quality Assurance Associate, Apple Cupertino, California

July 2012 – June 2013

Prepare and present reports on quality assurance metrics
Ensure accuracy of data entry and record keeping
Participate in process improvement initiatives

Junior Quality Assurance Associate, General Electric Boston, Massachusetts

January 2012 – June 2012

Provide guidance and support to staff on quality assurance matters
Collaborate with stakeholders to ensure compliance with quality assurance standards
Provide feedback and recommendations to management on quality assurance processes and procedures

Education

University of Wisconsin, Madison, Wisconsin

Human Resources, November, 2011

Skills

Risk Management

Written Communication

Technical

Analytical

Software Testing

System Testing

Quality Control

API Testing

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quality assurance associate Job Descriptions; Explained

If you're applying for an quality assurance associate position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

quality assurance associate

Actively involved in the initiation of BPO of four ops department including Customer Services, Dispatch, Partner Services and Support Email.
This includes initial training for the BPO support staff (trainers, Supervisors and QA) and floor support
Initiation of QA at BPO for the entire department.
Trained initial and successive batches for Customer Services at BPO.
Conducted floorwise assessment after the first batch to establish our base standard for Customer Services resource.
Currently involved with BPO QA team for weekly QA calibrations for Customer Services department.
Also working with BPO QA team to constantly improve Customer Services quality by enhancing agent-customer communications.

quality assurance associate

Executed manual test scripts/cases and reported results.
Documented, reported, and retested defects.
Effectively communicated testing activities, status, and findings in both oral and written formats.
Consulted with subject matter experts to formulate testing plan outlining the scope required to tests specific business process.
Communicated status of each working phase to management on scheduled basis.
Reviewed acceptance criteria (i.e. behaviors) for accuracy, clarity, and completeness.
Worked closely with developers, Project Managers, and Business Analyst, and team members to deliver high quality solutions to business problems.

quality assurance associate

Identify areas and advocate for automation to improve testing and organizational efficiency
Using metrics, demonstrate operational efficiency and return on automation investment
Mentor, evaluate, and provide leadership to QA
Help plan and design test strategies and QA procedures
Participate in the review of project deliverable including requirement specifications, functional design documents and technical design documents

quality assurance associate

Contracted to work on TN Vision Integration Platform Project for Xerox as Quality Assurance Associate.
Is actively involved with APAC (Asia Pacific Leadership) to align our SOPs and adopt the best practices as per the local target audience.
Analyzed, Assessed and updated Standard Operating Procedure for three ops departments with a focus on:Adopting the SOP for better system usability (Incorporating Salesforce).
Minimizing Cash-Loss for the company.

quality assurance associate

Finished Product Inspector
Continuous Cooker Operator
Seam Tester
Net Weight Tester
Online Grading & Percentage Verification
Moisture Content Tester
Tenderometer Tester

1 2 3

quality assurance associate Job Skills

For an quality assurance associate position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Test Automation
Quality Control
Test Design
Software Testing
Software Development
Debugging
Software Quality Assurance
Test Execution
Defect Tracking
User Acceptance Testing
Agile Methodologies
Performance Testing
Regression Testing
Automation Scripting
System Testing
Test Plans
Test Scripts
Database Testing
SQL
API Testing

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your quality assurance associate Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Chief Quality Assurance Associate, Microsoft Redmond, Washington

May 2016 – Present

Perform interal audits too ensuure complience with regulaations
Provide guidiance an support too staff on quality assurance matters
Provide feedback an recomendations too managment on quality assurance processes an proceduers

Associate Quality Assurance Associate, Apple Cupertino, California

December 2014 – May 2016

for the output.
Preparend present reports on quality assurance metrics
Evaluate and analysze data to identify areas of improvemnet
Maintian and update quality assurance records

Jr. Quality Assurance Associate, Google Mountain View, California

June 2013 – November 2014

Idintify and documnet proccess and system deficienices
Develop and impliment quailty assurance standars and proceduers
Trach and report on quailty assurance performace

Education

University of Wisconsin, Madison, Wisconsin

Doctor of Accounting, May, 2013

University of Wisconsin, Madison, Wisconsin

Bachelor of Arts in Medical Office Administration, May, 2009

Skills

Problem Solving

Risk Management

Technical

Negotiation

Automation Scripting

Software Testing

Regression Testing

Test Plans

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights

Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
Make sure to use a professional email address as part of your contact information.
Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

How to Optimize Your quality assurance associate Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Senior Quality Assurance Associate, Walmart Bentonville, Arkansas

January 2012 – May 2022

Evaluate and analyze data to identify areas of improvement
Provide guidance and support to staff on quality assurance matters
Monitor and review administrative processes and procedures

Associate Quality Assurance Associate, Bank of America Charlotte, North Carolina

August 2010 – December 2011

Participate in process improvement initiatives
Monitor and review administrative processes and procedures
Develop and maintain quality assurance documentation

Entry Level Quality Assurance Associate, Google Mountain View, California

August 2009 – July 2010

Education

Cornell University, Ithaca, New York

MD in Accounting, June, 2009

Cornell University, Ithaca, New York

Bachelor of Arts in Human Resources Management, June, 2005

Skills

Strategic Thinking

Research

Computer Literacy

Critical Thinking

Performance Testing

Quality Control

Software Development

Database Testing

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights

It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
Use the gap to talk about positive attributes or additional skills you've learned.
Be honest and straightforward about the gap and explain it using a professional summary.

quality assurance associate Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an quality assurance associate position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Lead Quality Assurance Associate
Google
Mountain View, California

Dear Hiring Committee

I am a highly motivated and experienced Quality Assurance Associate with 7 years of experience in Administrative & Clerical. I am excited to apply for the Lead Quality Assurance Associate position at Google, where I am confident that I can contribute to your organization's success.

Throughout my life, I have pursued my passion for Data Entry and sought out opportunities to learn and grow. My experience in Administrative & Clerical has given me valuable skills such as Visualization and Business Acumen that have allowed me to improve professionally and personally. I am excited to bring these skills and my passion as a Quality Assurance Associate to the position and work with a team of like-minded individuals to achieve our common goals.

Thank you for considering my application for the Lead Quality Assurance Associate position. With my skills and the amazing team at this organization, I am assured that I can contribute to your organization's success and make a meaningful impact. Looking forward to a future where we can work together.

Kind regards,
Dale Coleman
660-329-0533
[email protected]

Dale Coleman

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