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patient financial counselor: Resume Samples & Writing Guide
Professional Summary
Patient Financial Counselor with extensive experience providing administrative and clerical support to healthcare organizations. Skilled in financial counseling, customer service, and problem solving.
Employment history
Senior Patient Financial Counselor, General Electric Boston, Massachusetts
September 2011 – Present
- Prepare financial statements and reports
- Maintain accurate records and documentation
- Assist patients with financial aid applications
Associate Patient Financial Counselor, Amazon Seattle, Washington
April 2010 – August 2011
- Follow up with insurance companies to ensure payment
- Prepare financial statements and reports
- Explain billing and payment options to patients
Entry Level Patient Financial Counselor, Microsoft Redmond, Washington
April 2009 – March 2010
- Process payments and financial transactions
- Verify insurance coverage and eligibility
- Explain billing and payment options to patients
Education
Harvard University, Cambridge, Massachusetts
Bachelor of Science in Human Resources Management, February, 2009
Skills
Quality Assurance
Supervisory
Public Speaking
Social Media
Database Management
Accounting
Innovation
Computer Literacy
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Employment history
Jr. Patient Financial Counselor, Amazon Seattle, Washington
March 2022 – January 2023
- Assist with collections and account reconciliation
- Follow up with insurance companies to ensure payment
- Manage patient accounts
Education
University of Wisconsin, Madison, Wisconsin
Bachelor of Arts in Office Administration, February, 2022
Skills
Social Media
Reporting
Analytical
Collaboration
Computer Literacy
Customer Service
Accounting
Strategic Thinking
Employment history
Senior Patient Financial Counselor, Microsoft Redmond, Washington
October 2022 – Present
- Explain billing and payment options to patients
- Maintain accurate records and documentation
- Assist with collections and account reconciliation
Patient Financial Counselor, General Electric Boston, Massachusetts
March 2022 – September 2022
- Provide customer service to patients and families
- Prepare and submit insurance claims
- Explain billing and payment options to patients
Junior Patient Financial Counselor, Walmart Bentonville, Arkansas
March 2021 – March 2022
- Assist patients with financial aid applications
- Review and explain medical bills, charges, and insurance coverage
- Provide customer service to patients and families
Education
University of Florida, Gainesville, Florida
Master of Arts in Medical Office Administration, February, 2021
University of Florida, Gainesville, Florida
Bachelor of Arts in Business Administration, February, 2017
Skills
Negotiation
Database Management
Social Media
Troubleshooting
Accounting
Business Acumen
Reporting
Risk Management
Employment history
Senior Patient Financial Counselor, Google Mountain View, California
October 2019 – Present
- Assist with collections and account reconciliation
- Resolve patient inquiries and complaints
- Provide customer service to patients and families
Patient Financial Counselor, Amazon Seattle, Washington
April 2019 – September 2019
- Prepare financial statements and reports
- Follow up with insurance companies to ensure payment
- Prepare and submit insurance claims
Entry Level Patient Financial Counselor, Microsoft Redmond, Washington
September 2018 – March 2019
- Verify insurance coverage and eligibility
- Ensure compliance with billing regulations and procedures
- Review and explain medical bills, charges, and insurance coverage
Education
University of Florida, Gainesville, Florida
MD in Accounting, August, 2018
University of Florida, Gainesville, Florida
Bachelor of Arts in Accounting, August, 2014
Skills
Innovation
Supervisory
Interpersonal
Data Analysis
Documentation
Innovation
Database Management
Process Improvement
Employment history
Chief Patient Financial Counselor, Google Mountain View, California
April 2023 – Present
- Process payments and financial transactions
- Manage patient accounts
- Monitor and update patient accounts
Patient Financial Counselor, JPMorgan Chase New York, New York
April 2022 – March 2023
- Follow up with insurance companies to ensure payment
- Resolve patient inquiries and complaints
- Review and explain medical bills, charges, and insurance coverage
Jr. Patient Financial Counselor, Microsoft Redmond, Washington
April 2021 – March 2022
- Assist with collections and account reconciliation
- Review and explain medical bills, charges, and insurance coverage
- Prepare financial statements and reports
Education
Stanford University, Stanford, California
Master of Arts in Business Administration, March, 2021
Stanford University, Stanford, California
Bachelor of Science in Office Administration, March, 2017
Skills
Coaching
Listening
Networking
Problem Solving
Strategic Thinking
Visualization
Networking
Risk Management
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patient financial counselor Job Descriptions; Explained
If you're applying for an patient financial counselor position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
1
patient financial counselor
- Review insurance policy with patients to determine whether a procedure would be covered.
- Initiate pre-certification and submit clinical information to insurance companies for approval of inpatient hospital stay.
- Checked in patients and gather documents for scheduled procedures.
patient financial counselor Job Skills
For an patient financial counselor position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Computer Literacy
- Database Management
- Troubleshooting
- Quality Assurance
- Project Management
- Data Analysis
- Technical
- Financial Management
- Reporting
- Business Acumen
- Process Improvement
- Risk Management
- Visualization
- Accounting
- Strategic Thinking
- Supervisory
- Documentation
- Innovation
- Networking
- Customer Service
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your patient financial counselor Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Employment history
Junior Patient Financial Counselor, Bank of America Charlotte, North Carolina
September 2021 – July 2022
Education
University of Florida, Gainesville, Florida
MD in Human Resources Management, August, 2021
University of Florida, Gainesville, Florida
Bachelor of Science in Human Resources Management, August, 2017
Skills
Strategic Thinking
Troubleshooting
Social Media
Adaptability
Documentation
Risk Management
Quality Assurance
Business Acumen
Unexplained Year Gaps and Missing Job Experiences are a No-no
Gaps in your resume can prevent recruiters from hiring you if you don't explain them.
Key Insights- It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
- Use the gap to talk about positive attributes or additional skills you've learned.
- Be honest and straightforward about the gap and explain it using a professional summary.
How to Optimize Your patient financial counselor Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Lou Hall
46 Hillside Avenue, Hampstead, NC 28443Professional Summary
Highly experienced Patient Financial Counselor with extensive knowledge of administrative and clerical procedures. Adept at providing financial counseling to patients and families while ensuring compliance with all applicable regulations.
Employment history
Lead Patient Financial Counselor, UnitedHealth Group Minnetonka, Minnesota
September 2010 – Present
- Manege patiant accounts
- Explane billing and payment options too patiants
- Provied custumer service too patiants and famalies.
Patient Financial Counselor, General Electric Boston, Massachusetts
September 2009 – August 2010
- Assist patients with financial aid aplications
- Monitor and update patient accounts
- Resolve patients inquirys and complaints
Entry Level Patient Financial Counselor, UnitedHealth Group Minnetonka, Minnesota
April 2008 – August 2009
- Reviw and explane medical bills, charges, and insurance coverge
- Moniter and updat patient accounts
- Follw up with insurance companys to ensur payment
Education
University of Wisconsin, Madison, Wisconsin
Master of Science in Medical Office Administration, February, 2008
University of Wisconsin, Madison, Wisconsin
Bachelor of Arts in Office Administration, February, 2004
Skills
Analytical
Adaptability
Customer Service
Documentation
Database Management
Project Management
Quality Assurance
Business Acumen
Avoid Spelling Mistakes and Include your Contact Information
Missing contact information prevents recruiters from understanding you're the best fit for the position.
Key Insights- Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
- Make sure to use a professional email address as part of your contact information.
- Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.
patient financial counselor Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an patient financial counselor position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Senior Patient Financial Counselor
Bank of America
Charlotte, North Carolina
Bank of America
Charlotte, North Carolina
To the respected Bank of America Recruitment Team
As a Patient Financial Counselor with a proven track record of success in Administrative & Clerical, I am excited to apply for the Senior Patient Financial Counselor position at Bank of America. I believe that my skills and expertise would make a valuable contribution to your team.
My diverse life experiences have taught me the importance of adaptability, creativity, and resilience. Whether it was on the job, or simply on my day to day, I have learned to navigate challenges and find innovative solutions. I am confident that I possess the skills and expertise necessary to excel in the position at Bank of America and I am excited about the opportunity to grow with a team that values these qualities and contribute to your organization's growth and success.
Thank you for considering my application for the Senior Patient Financial Counselor role at your organization. I am dedicated to continuous improvement, and elated about the opportunity to join your team and work towards achieving our shared goals together.
Kindest regards,
Norman Brown
864-094-0629
[email protected]
Norman Brown
Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.