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patient account specialist: Resume Samples & Writing Guide

Francis Johnson 955 Greenwood Drive, Smithsburg, MD 21783
francisjohnson@aol.com
964-048-6496

Employment history

Senior Patient Account Specialist, CVS Health Woonsocket, Rhode Island
May 2016 – Present
  • Reconcile patient account discrepancies
  • File and maintain patient account documents
  • Resolve discrepancies on patient accounts
Patient Account Specialist, Apple Cupertino, California
December 2014 – April 2016
  • Reconcile patient account discrepancies
  • Resolve discrepancies on patient accounts
  • Maintain patient account records
Entry Level Patient Account Specialist, Amazon Seattle, Washington
May 2014 – November 2014
  • Ensure compliance with applicable laws and regulations
  • Handle customer service inquiries
  • Reconcile patient account discrepancies

Education

University of Michigan, Ann Arbor, Michigan
Doctor of Office Administration, March, 2014
University of Michigan, Ann Arbor, Michigan
Bachelor of Science in Medical Office Administration, March, 2010

Skills

Coaching
Listening
Creativity
Business Acumen
Visualization
Customer Service
Written Communication
Data Analysis

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Paul King 587 Oakwood Court, Leeds Point, NJ 08205
kingpaul@yahoo.com
904-455-9682

Professional Summary

 Dynamic and detail-oriented Patient Account Specialist with extensive experience in administrative and clerical duties. Proven track record of providing excellent customer service and accuracy in financial and medical recordkeeping. 

Employment history

Senior Patient Account Specialist, Microsoft Redmond, Washington
December 2013 – Present
  • Review and verify patient accounts for accuracy and completeness
  • Resolve discrepancies on patient accounts
  • Prepare and submit reports to management
Associate Patient Account Specialist, Amazon Seattle, Washington
July 2012 – November 2013
  • Monitor and update patient account information
  • Prepare and submit insurance claims
  • Process patient account payments
Entry Level Patient Account Specialist, Amazon Seattle, Washington
January 2011 – June 2012
  • Ensure compliance with applicable laws and regulations
  • Follow up on delinquent accounts
  • Prepare and submit patient account statements

Education

Harvard University, Cambridge, Massachusetts
Doctor of Office Administration, December, 2010
Harvard University, Cambridge, Massachusetts
Bachelor of Science in Medical Office Administration, December, 2006

Skills

Decision Making
Visualization
Reporting
Documentation
Written Communication
Visualization
Supervisory
Innovation
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Isaac Taylor 87 Alderwood Drive, Burgoon, OH 43407
isaactaylor@aol.com
837-844-6038

Employment history

Lead Patient Account Specialist, Microsoft Redmond, Washington
December 2022 – Present
  • Maintain patient account records
  • Prepare and submit insurance claims
  • Ensure compliance with applicable laws and regulations
Associate Patient Account Specialist, JPMorgan Chase New York, New York
June 2021 – November 2022
  • Follow up on delinquent accounts
  • Ensure compliance with applicable laws and regulations
  • Process patient account payments
Junior Patient Account Specialist, Walmart Bentonville, Arkansas
June 2020 – May 2021
  • Prepare and submit patient account statements
  • Prepare and submit reports to management
  • Prepare and submit insurance claims

Education

Harvard University, Cambridge, Massachusetts
MD in Medical Office Administration, April, 2020
Harvard University, Cambridge, Massachusetts
Bachelor of Science in Medical Office Administration, April, 2016

Skills

Presentation
Strategic Thinking
Supervisory
Problem Solving
Process Improvement
Financial Management
Risk Management
Database Management
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Ed Baker 60 Pleasant Valley Drive, Brooktrails, CA 95490
ed_baker@yahoo.com
747-663-1588

Employment history

Chief Patient Account Specialist, Walmart Bentonville, Arkansas
April 2017 – Present
  • Ensure compliance with applicable laws and regulations
  • Review and verify patient accounts for accuracy and completeness
  • Follow up on delinquent accounts
Associate Patient Account Specialist, JPMorgan Chase New York, New York
April 2016 – March 2017
  • Respond to patient inquiries regarding account status
  • Prepare and submit insurance claims
  • Monitor and update patient account information
Junior Patient Account Specialist, Amazon Seattle, Washington
October 2015 – March 2016
  • File and maintain patient account documents
  • Follow up on delinquent accounts
  • Process patient account payments

Education

University of Wisconsin, Madison, Wisconsin
Master of Science in Office Administration, August, 2015
University of Wisconsin, Madison, Wisconsin
Bachelor of Science in Medical Office Administration, August, 2011

Skills

Listening
Negotiation
Teamwork
Leadership
Database Management
Written Communication
Quality Assurance
Data Analysis
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Ursula Lewis 636 Ridgewood Avenue, Fly Creek, NY 13337
ursula-lewis@aol.com
645-455-6540

Employment history

Lead Patient Account Specialist, CVS Health Woonsocket, Rhode Island
April 2019 – Present
  • Resolve discrepancies on patient accounts
  • Reconcile patient account discrepancies
  • Process patient account payments
Patient Account Specialist, Microsoft Redmond, Washington
October 2018 – March 2019
  • Reconcile patient account discrepancies
  • Resolve discrepancies on patient accounts
  • File and maintain patient account documents
Jr. Patient Account Specialist, Microsoft Redmond, Washington
October 2017 – September 2018
  • Prepare and submit insurance claims
  • Respond to patient inquiries regarding account status
  • Follow up on delinquent accounts

Education

Stanford University, Stanford, California
Master of Arts in Business Administration, August, 2017
Stanford University, Stanford, California
Bachelor of Arts in Office Administration, August, 2013

Skills

Leadership
Emotional Intelligence
Networking
Professionalism
Data Analysis
Quality Assurance
Customer Service
Risk Management
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patient account specialist Job Descriptions; Explained

If you're applying for an patient account specialist position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

patient account specialist

  • Charge Posting
  • Payment Posting
  • Insurance Verification
  • Referrals
  • Coordinate Meetings
  • Phones
  • Data Entry
2

patient account specialist

  • Research, appeal, and resolve claim rejections, underpayments, and denials with appropriate insurance payor
  • Identify trends and perform root cause analysis on unpaid and underpaid claims
  • Develop and maintain positive working relationships with clinical personnel, teammates, and insurance representatives
  • Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies
  • Strong organizational skills with an ability to effectively manage large amounts of detailed information
3

patient account specialist

  • Retrieve patient medical records from physicians, technicians, or other medical personnel.
  • Enter data, such as demographic characteristics into the computer
  • Obtain documentation required by patient’s insurance.
  • Call insurance companies 
  • Call patient’s to get correct information such as their physicians, emergency contacts, insurance information, correct address, etc.
  • Adjust off money owed if documentation insurance requires for billing if not obtained in a timely manner.
  • Find and fix account billing errors.
4

patient account specialist

  • Properly notate each account worked everytime it is being touched.
  • Follow up on accounts in a proper time frame.
  • Keep up on emails throughout the day and working special projects asigned by management. 

patient account specialist Job Skills

For an patient account specialist position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Computer Literacy
  • Technical
  • Data Analysis
  • Quality Assurance
  • Troubleshooting
  • Database Management
  • Project Management
  • Risk Management
  • Business Acumen
  • Process Improvement
  • Financial Management
  • Visualization
  • Reporting
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Supervisory
  • Training
  • Innovation

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your patient account specialist Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Francis Franklin 249 Greenwood Avenue, Horn Lake, MS 38637

Employment history

Lead Patient Account Specialist, UnitedHealth Group Minnetonka, Minnesota
September 2012 – May 2022
  • Process patient account payments
  • Prepare and submit insurance claims
  • Maintain patient account records
Associate Patient Account Specialist, CVS Health Woonsocket, Rhode Island
April 2011 – August 2012
  • Review and verify patient accounts for accuracy and completeness
  • Maintain patient account records
  • Prepare and submit reports to management
Junior Patient Account Specialist, Google Mountain View, California
September 2010 – March 2011
  • Perform other administrative duties as required
  • Review and verify patient accounts for accuracy and completeness
  • Ensure compliance with applicable laws and regulations

Education

University of Illinois, Urbana, Illinois
Master of Arts in Accounting, August, 2010
University of Illinois, Urbana, Illinois
Bachelor of Arts in Medical Office Administration, August, 2006

Skills

Stress Management
Written Communication
Adaptability
Presentation
Customer Service
Social Media
Visualization
Database Management

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights
  • Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
  • Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your patient account specialist Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Charles Nelson 223 Woodland Avenue, Pandora, OH 45877
nelsoncharles30@mail.com
944-126-1344

Professional Summary

 Highly organized and detail-oriented Patient Account Specialist with experience in the Administrative & Clerical field. Skilled in accurately managing patient accounts and providing excellent customer service. 

Employment history

Chief Patient Account Specialist, General Electric Boston, Massachusetts
April 2012 – Present
  • Follw up on deliquent accounts
  • Proccess patien account payments
  • Maintan patien account records
Associate Patient Account Specialist, Microsoft Redmond, Washington
September 2011 – March 2012
  • Rresolve discrepencies on patien accounts
  • Perform other administrative dutties as requiered
  • Review annd verify patient accounts for accuracy and completness.
Junior Patient Account Specialist, UnitedHealth Group Minnetonka, Minnesota
April 2010 – August 2011
  • "I went to the store to buy some groceries
  • I went to the store too buy some groceries.

Education

University of California, Berkeley, California
Accounting, February, 2010

Skills

Collaboration
Mentoring
Flexibility
Troubleshooting
Troubleshooting
Social Media
Computer Literacy
Training

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights
  • Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
  • Before submitting your resume, double check to avoid typos.

patient account specialist Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an patient account specialist position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Francis
Johnson francisjohnson@aol.com
964-048-6496
955 Greenwood Drive, Smithsburg, MD
21783

Senior Patient Account Specialist
UnitedHealth Group
Minnetonka, Minnesota

To the respected UnitedHealth Group Recruitment Team


I am writing to express my interest in the Senior Patient Account Specialist role at UnitedHealth Group. As a Patient Account Specialist with 9 years of experience, I am confident that I possess the necessary skills and qualifications to excel in this position.


Throughout my life, I have pursued my passion for Event Planning and sought out opportunities to learn and grow. My experience in Administrative & Clerical has given me valuable skills such as Coaching and Listening that have allowed me to improve professionally and personally. I am excited to bring these skills and my passion as a Patient Account Specialist to the position and work with a team of like-minded individuals to achieve our common goals.


Thank you for considering my application for the Senior Patient Account Specialist position. With my skills and the amazing team at this organization, I am assured that I can contribute to your organization's success and make a meaningful impact. Looking forward to a future where we can work together.


With gratitude,
Francis Johnson
964-048-6496
francisjohnson@aol.com

Francis Johnson






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