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medical office receptionist: Resume Samples & Writing Guide

Gordon Smith 324 Hickory St., Bowling Green, FL 33834
gordonsmith54@mail.com
641-174-9022

Employment history

Chief Medical Office Receptionist, Apple Cupertino, California
February 2019 – Present
  • Managing the office calendar
  • Preparing and sending medical billing statements
  • Assisting with other administrative tasks as needed
Associate Medical Office Receptionist, Amazon Seattle, Washington
February 2018 – January 2019
  • Collecting co-pays and other payments
  • Assisting with other administrative tasks as needed
  • Maintaining office supplies
Junior Medical Office Receptionist, Google Mountain View, California
August 2016 – January 2018
  • Updating patient medical records
  • Managing the office calendar
  • Filing patient documents

Education

University of Illinois, Urbana, Illinois
Doctor of Office Administration, July, 2016
University of Illinois, Urbana, Illinois
Bachelor of Science in Human Resources Management, July, 2012

Skills

Risk Management
Mentoring
Critical Thinking
Organization
Project Management
Attention to Detail
Reporting
Process Improvement

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Derek Ingram 639 Country Lane, Nixon, PA 16002
derekingram39@gmail.com
816-919-6385

Employment history

Lead Medical Office Receptionist, Amazon Seattle, Washington
January 2020 – Present
  • Verifying patient insurance information
  • Greeting patients and visitors
  • Scheduling patient appointments
Associate Medical Office Receptionist, General Electric Boston, Massachusetts
August 2018 – December 2019
  • Managing the office calendar
  • Filing patient documents
  • Performing data entry tasks
Jr. Medical Office Receptionist, Bank of America Charlotte, North Carolina
January 2018 – July 2018
  • Scheduling patient appointments
  • Answering and routing phone calls
  • Assisting with other administrative tasks as needed

Education

Harvard University, Cambridge, Massachusetts
MD in Medical Office Administration, November, 2017
Harvard University, Cambridge, Massachusetts
Bachelor of Science in Accounting, November, 2013

Skills

Financial Management
Project Management
Innovation
Computer Literacy
Visualization
Computer Literacy
Quality Assurance
Accounting
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William King 593 Creekwood Drive, Verona, ND 58490
william-king@protonmail.com
849-934-6910

Employment history

Chief Medical Office Receptionist, General Electric Boston, Massachusetts
July 2022 – Present
  • Handling patient inquiries and complaints
  • Greeting patients and visitors
  • Verifying patient insurance information
Medical Office Receptionist, Google Mountain View, California
January 2022 – June 2022
  • Updating patient medical records
  • Collecting co-pays and other payments
  • Answering and routing phone calls
Jr. Medical Office Receptionist, UnitedHealth Group Minnetonka, Minnesota
July 2020 – December 2021
  • Handling patient inquiries and complaints
  • Scheduling patient appointments
  • Greeting patients and visitors

Education

University of Maryland, College Park, Maryland
Master of Science in Human Resources Management, June, 2020
University of Maryland, College Park, Maryland
Bachelor of Science in Business Administration, June, 2016

Skills

Leadership
Adaptability
Social Media
Conflict Resolution
Computer Literacy
Reporting
Attention to Detail
Database Management
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Neil Roberts 931 Cherrywood Avenue, Mellen, WI 54546
neilroberts36@yandex.com
998-812-5881

Employment history

Chief Medical Office Receptionist, Google Mountain View, California
September 2016 – Present
  • Managing the office calendar
  • Handling patient inquiries and complaints
  • Performing data entry tasks
Medical Office Receptionist, Microsoft Redmond, Washington
February 2016 – August 2016
  • Performing data entry tasks
  • Filing patient documents
  • Greeting patients and visitors
Jr. Medical Office Receptionist, UnitedHealth Group Minnetonka, Minnesota
February 2015 – January 2016
  • Collecting co-pays and other payments
  • Scheduling patient appointments
  • Filing patient documents

Education

Stanford University, Stanford, California
MD in Business Administration, December, 2014
Stanford University, Stanford, California
Bachelor of Science in Accounting, December, 2010

Skills

Interpersonal
Stress Management
Planning
Presentation
Process Improvement
Reliability
Self-Motivation
Business Acumen
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Barry Moore 975 Hillcrest Drive, Woodside, CA 94062
moorebarry@hotmail.com
908-726-1872

Employment history

Senior Medical Office Receptionist, General Electric Boston, Massachusetts
July 2020 – Present
  • Assisting with other administrative tasks as needed
  • Ensuring HIPAA compliance
  • Collecting co-pays and other payments
Medical Office Receptionist, Google Mountain View, California
January 2020 – July 2020
  • Updating patient medical records
  • Maintaining office supplies
  • Performing data entry tasks
Jr. Medical Office Receptionist, General Electric Boston, Massachusetts
January 2019 – December 2019
  • Verifying patient insurance information
  • Scheduling patient appointments
  • Assisting with other administrative tasks as needed

Education

University of Texas, Austin, Texas
Master of Science in Human Resources Management, November, 2018
University of Texas, Austin, Texas
Bachelor of Arts in Medical Office Administration, November, 2014

Skills

Troubleshooting
Communication
Critical Thinking
Business Acumen
Financial Management
Professionalism
Time Management
Project Management
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medical office receptionist Job Descriptions; Explained

If you're applying for an medical office receptionist position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

medical office receptionist

  • Answered multiple telephone lines, taking messages and directing calls
  • Conducted monetary transactions such as payment posting, collecting past due payments, and copayments
  • Verified, reviewed and explained insurance benefits to patients to guarantee a full understanding of payment policies and procedures with multiple insurance carriers. 
  • Adhered to strict HIPAA guidelines at all times to protect patient confidential privacy when handling, processing, and distributing  patient information
  • Scheduled, rescheduled, and confirmed patients’ appointments with psychiatrists, nurse practitioners, and therapist
  •  Reviewed charts and flagged incomplete or inaccurate information
2

medical office receptionist

  • Managed master calendar and scheduled appointments for 15 providers based on optimal patient loads and clinician availability.
  • Maintained current and accurate medical records for over 3,000 patients.
  • Completed and filed financial documentation for accounting purposes.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
3

medical office receptionist

  • Short term coverage, assisting in the initial setup and operation of the office.
  • Set up patient charts by entering all demographics, verify insurance information, and scheduled follow-up appointments through Accuro software. 
  • Answered the telephone and assisted patients and providers with appointment reminders and/or referral processing
  • Performed routine clerical tasks like mailing, copying, handling all outgoing and incoming faxes, filing and scanning 
  • Cleaned and sterilized instruments and disposed of contaminated supplies

medical office receptionist Job Skills

For an medical office receptionist position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Computer Literacy
  • Database Management
  • Technical
  • Data Analysis
  • Quality Assurance
  • Troubleshooting
  • Project Management
  • Accounting
  • Financial Management
  • Reporting
  • Process Improvement
  • Business Acumen
  • Visualization
  • Time Management
  • Professionalism
  • Self-Motivation
  • Attention to Detail
  • Stress Management
  • Flexibility
  • Reliability

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your medical office receptionist Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Gus Roberts 808 Woodland Court, Timblin, PA 15778

Employment history

Lead Medical Office Receptionist, General Electric Boston, Massachusetts
May 2015 – Present
  • Filing patient documents
  • Performing data entry tasks
  • Preparing and sending medical billing statements
Medical Office Receptionist, UnitedHealth Group Minnetonka, Minnesota
May 2014 – April 2015
  • Updating patient medical records
  • Responding to emails and other correspondence
  • Collecting co-pays and other payments
Entry Level Medical Office Receptionist, Bank of America Charlotte, North Carolina
May 2013 – April 2014

    Education

    University of Wisconsin, Madison, Wisconsin
    Master of Science in Office Administration, March, 2013
    University of Wisconsin, Madison, Wisconsin
    Bachelor of Science in Medical Office Administration, March, 2009

    Skills

    Conflict Resolution
    Adaptability
    Written Communication
    Computer Literacy
    Financial Management
    Business Acumen
    Data Analysis
    Process Improvement

    Include your Contact Information and Job Descriptions

    Missing job descriptions lessens your chances of getting hired.

    Key Insights
    • Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
    • Keep job descriptions short but don't just list your jobs.
    • Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

    How to Optimize Your medical office receptionist Resume

    Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

    Dave Ingram 894 Greenwood Avenue, Lake City, IA 51449
    daveingram51@yahoo.com
    761-666-1255

    Employment history

    Chief Medical Office Receptionist, Amazon Seattle, Washington
    March 2021 – May 2022
    • Answering and routing phoone calls
    • Managign the office calender
    • Preparing and sending mediacl billing statments
    Medical Office Receptionist, General Electric Boston, Massachusetts
    October 2019 – March 2021
    • Greeting patients an visitors
    • Handling patient inquires an complaints
    • Updating patient medical record's
    Jr. Medical Office Receptionist, Amazon Seattle, Washington
    April 2019 – September 2019
    • Answering, and routing phone callses
    • Responding too emails, and other correspondence
    • Greeting's patients, and visitorss

    Education

    Cornell University, Ithaca, New York
    Master of Arts in Medical Office Administration, February, 2019
    Cornell University, Ithaca, New York
    Bachelor of Science in Business Administration, February, 2015

    Skills

    Collaboration
    Technical
    Supervisory
    Process Improvement
    Attention to Detail
    Project Management
    Database Management
    Professionalism

    Correct Grammar and Address Gap Years in Your Resume

    Don't leave unexplained gaps in your work history.

    Key Insights
    • When explaining gaps in your employment section, start by being honest.
    • Elaborate on the gap and show that you never stopped learning.
    • Explain and elaborate any gap in your work history by highlighting new skills.

    medical office receptionist Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an medical office receptionist position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    Gordon
    Smith     gordonsmith54@mail.com
    641-174-9022
    324 Hickory St., Bowling Green, FL
    33834

    Chief Medical Office Receptionist
    Bank of America
    Charlotte, North Carolina

    To the respected Bank of America Hiring Team


    I am excited to apply for the Chief Medical Office Receptionist position at Bank of America. As a highly skilled Medical Office Receptionist with 7 years of experience in Administrative & Clerical, I am confident that I can contribute significantly to your organization.


    As someone who has faced challenges in various areas of my life and has overcome them, I am confident in my ability to adapt and thrive in any environment. I have developed a reputation for being a collaborative team player and an effective problem solver, which has been instrumental in my career's success. With my experience and passion for Administrative & Clerical, I am excited to apply my skills to this role and contribute to your organization's growth and success.


    I appreciate the time and consideration you have given my application. I am confident that if we work together we could achieve great things and so I look forward to the opportunity to join your team.


    Respectfully,
    Gordon Smith
    641-174-9022
    gordonsmith54@mail.com

    Gordon Smith






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