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dental receptionist: Resume Samples & Writing Guide

Ursa Smith 11 Sycamore St., Cohutta, GA 30710
[email protected]
831-766-6756

Employment history

Lead Dental Receptionist, Apple Cupertino, California
December 2015 – Present
  • Scheduling appointments
  • Maintaining a clean and organized reception area
  • Updating patient charts
Associate Dental Receptionist, General Electric Boston, Massachusetts
December 2014 – November 2015
  • Maintaining a clean and organized reception area
  • Filing and organizing patient records
  • Processing patient referrals
Entry Level Dental Receptionist, Amazon Seattle, Washington
December 2013 – November 2014
  • Verifying insurance coverage
  • Filing and organizing patient records
  • Entering and updating patient data in the computer system

Education

Harvard University, Cambridge, Massachusetts
Bachelor of Arts in Human Resources Management, November, 2013

Skills

Reliability
Self-Motivation
Written Communication
Listening
Data Entry
Accounts Receivable
Office Administration
Records Management

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Gary White 481 Countryside Drive, Scales Mound, IL 61075
[email protected]
864-031-1653

Employment history

Lead Dental Receptionist, Bank of America Charlotte, North Carolina
March 2021 – Present
  • Verifying insurance coverage
  • Greeting and checking in patients
  • Collecting patient information and updating records
Associate Dental Receptionist, Google Mountain View, California
September 2019 – February 2021
  • Assisting with billing and collections
  • Scheduling appointments
  • Entering and updating patient data in the computer system
Junior Dental Receptionist, Walmart Bentonville, Arkansas
April 2018 – August 2019
  • Answering phone calls and responding to inquiries
  • Maintaining a clean and organized reception area
  • Entering and updating patient data in the computer system

Education

Stanford University, Stanford, California
Human Resources, February, 2018

Skills

Interpersonal
Communication
Project Management
Negotiation
Bookkeeping.
Document Management
Medical Terminology
Microsoft Office
Francis Hall 541 Cypress Road, California, MO 65018
[email protected]
687-472-1049

Professional Summary

 Highly organized and detail-oriented Dental Receptionist with extensive experience in the administrative and clerical field. Exceptional customer service skills, able to handle a high volume of patients with professionalism and efficiency. 

Employment history

Senior Dental Receptionist, Microsoft Redmond, Washington
March 2012 – Present
  • Explaining treatment plans and payment options
  • Verifying insurance coverage
  • Filing and organizing patient records
Associate Dental Receptionist, Google Mountain View, California
October 2010 – February 2012
  • Explaining treatment plans and payment options
  • Assisting with billing and collections
  • Answering phone calls and responding to inquiries
Junior Dental Receptionist, General Electric Boston, Massachusetts
October 2009 – September 2010
  • Greeting and checking in patients
  • Providing excellent customer service
  • Assisting with billing and collections

Education

University of Wisconsin, Madison, Wisconsin
Bachelor of Science in Office Administration, August, 2009

Skills

Organization
Creativity
Emotional Intelligence
Planning
Telephone Etiquette
Filing
Inventory Management
Data Entry
Jonathan Foster 725 Forestview Drive, Vandling, PA 18421
[email protected]
795-172-8526

Employment history

Senior Dental Receptionist, General Electric Boston, Massachusetts
September 2017 – Present
  • Filing and organizing patient records
  • Collecting payments and processing insurance claims
  • Assisting with administrative tasks
Associate Dental Receptionist, Walmart Bentonville, Arkansas
September 2016 – August 2017
  • Maintaining a clean and organized reception area
  • Updating patient charts
  • Providing excellent customer service
Jr. Dental Receptionist, Bank of America Charlotte, North Carolina
April 2015 – August 2016
  • Providing excellent customer service
  • Entering and updating patient data in the computer system
  • Verifying insurance coverage

Education

University of Maryland, College Park, Maryland
Master of Science in Office Administration, February, 2015
University of Maryland, College Park, Maryland
Bachelor of Science in Business Administration, February, 2011

Skills

Social Media
Computer Literacy
Interpersonal
Documentation
Insurance Verification
Data Entry
Inventory Management
Typing
Norman Robinson 89 Sunset St., Vera, OK 74061
[email protected]
613-006-1267

Professional Summary

 A highly organized and detail-oriented professional offering expertise in dental reception and administrative & clerical support. Experienced in providing exceptional customer service and managing patient records. 

Employment history

Chief Dental Receptionist, UnitedHealth Group Minnetonka, Minnesota
September 2014 – Present
  • Filing and organizing patient records
  • Updating patient charts
  • Maintaining a clean and organized reception area
Dental Receptionist, CVS Health Woonsocket, Rhode Island
September 2013 – August 2014
  • Collecting patient information and updating records
  • Scheduling appointments
  • Verifying insurance coverage
Entry Level Dental Receptionist, UnitedHealth Group Minnetonka, Minnesota
March 2012 – August 2013
  • Verifying insurance coverage
  • Collecting payments and processing insurance claims
  • Processing patient referrals

Education

Harvard University, Cambridge, Massachusetts
Bachelor of Science in Office Administration, January, 2012

Skills

Presentation
Emotional Intelligence
Risk Management
Computer Literacy
Microsoft Office
Appointment Scheduling
Billing
Telephone Etiquette

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dental receptionist Job Descriptions; Explained

If you're applying for an dental receptionist position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

dental receptionist

  • Organized referrals to other medical specialists.
  • Greeted each patient pleasantly and provided the desk sheet for sign-in. 
  • Maintained and managed patient records in compliance with security regulations. 
  • Prepared claim forms for dental insurance.
  • Assisted patients in completing all necessary forms and documents.
  • Scheduled, rescheduled and handled cancelled appointments for patients. 
  • Alerted other staff when patients arrived and prepared records for dentist review. 
2

dental receptionist/nurse

  • Answer telephones and give information to patients.
  •  Making Appointments.
  • Settle accounts using hicaps and veteran affairs and eftpos.
  • Greet patients on arrival.
  • Patient Filing and recording of details.
  • All nursing duties : chair side assisting, sterilising, charting.
3

dental receptionist

  • Answer and place phone calls regarding patient appointments
  • Contact insurance companies regarding coverage and payment plans
  • Perform clerical duties such as copying, faxing, filing, emailing etc. 
  • Send payment notices to insurance companies and patients
  • Receive and process payments made by patients or insurance companies
  • Enter patient information into computer system
  • Check-in patients gathering all personal and insurance information needed
4

dental receptionist / nurse

  • Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, using computer.
  • Answer phones and deal with patient enquiries
  • Greet patients and check them in
  • Monitor and maintain patients for recalls or if they require further appointments 
5

dental receptionist

  • Answer phone calls and questions.
  • Take messages.
  • Make and confirm appointments with patients. 
  • Pull and update patient files after each appointments.
  • Greet patients when they come in.
  • Order dental and office supplies.
  • Keep records of collections and disbursements, and ensure accounts are balanced.

dental receptionist Job Skills

For an dental receptionist position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Microsoft Office
  • Data Entry
  • Scheduling
  • Medical Terminology
  • Telephone Etiquette
  • Customer Service
  • Filing
  • Accounts Receivable
  • HIPAA Compliance
  • Document Management
  • Records Management
  • Billing
  • Insurance Verification
  • Cashiering
  • Accounts Payable
  • Typing
  • Receptionist Duties
  • Appointment Scheduling
  • Office Administration
  • Inventory Management
  • Bookkeeping.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your dental receptionist Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Ernest Austin 61 Applewood Drive, Alamosa, CO 81101

Professional Summary

 Highly organized and detail-oriented Dental Receptionist with experience in providing excellent customer service and administrative support. Proven ability to ensure efficient office operations while maintaining a professional and friendly demeanor. 

Employment history

Chief Dental Receptionist, Bank of America Charlotte, North Carolina
April 2014 – Present
  • Verifying insurance coverage
  • Collecting patient information and updating records
  • Processing patient referrals
Associate Dental Receptionist, Walmart Bentonville, Arkansas
November 2012 – March 2014
  • Assisting with administrative tasks
  • Processing patient referrals
  • Assisting with billing and collections
Junior Dental Receptionist, JPMorgan Chase New York, New York
May 2011 – October 2012

Education

Harvard University, Cambridge, Massachusetts
Master of Science in Office Administration, April, 2011
Harvard University, Cambridge, Massachusetts
Bachelor of Science in Accounting, April, 2007

Skills

Flexibility
Relationship Management.
Troubleshooting
Coaching
Telephone Etiquette
Typing
Records Management
Scheduling

Include your Contact Information and Job Descriptions

Missing job descriptions lessens your chances of getting hired.

Key Insights
  • Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
  • Keep job descriptions short but don't just list your jobs.
  • Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

How to Optimize Your dental receptionist Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Gordon Fox 812 Sunset St., Navarre, KS 67451
[email protected]
883-660-1414

Employment history

Lead Dental Receptionist, Bank of America Charlotte, North Carolina
July 2010 – May 2022
  • Scheduleing appoinments
  • Explaining treatement plans an payment options
  • Entering and updating patiant data in the computor system
Dental Receptionist, Google Mountain View, California
July 2009 – June 2010
  • Updating patient chart's
  • Filing and organizing patient record's
  • Processing patient referral's
Entry Level Dental Receptionist, Microsoft Redmond, Washington
January 2008 – June 2009
  • Collecing patient informtion and updating records
  • Verfying insurance coverge
  • Answering phone calls and respondng to inquirys

Education

University of Texas, Austin, Texas
Customer Service, December, 2007

Skills

Stress Management
Adaptability
Financial Management
Documentation
Receptionist Duties
Scheduling
Billing
Microsoft Office

Correct Grammar and Address Gap Years in Your Resume

Don't leave unexplained gaps in your work history.

Key Insights
  • When explaining gaps in your employment section, start by being honest.
  • Elaborate on the gap and show that you never stopped learning.
  • Explain and elaborate any gap in your work history by highlighting new skills.

dental receptionist Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an dental receptionist position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Ursa
Smith
[email protected]
831-766-6756
11 Sycamore St., Cohutta, GA
30710

Lead Dental Receptionist
JPMorgan Chase
New York, New York

JPMorgan Chase Recruitment Team


I am excited to apply for the Lead Dental Receptionist role at JPMorgan Chase. As a highly skilled Dental Receptionist, I am confident that I have the necessary experience and abilities to make a valuable contribution to your organization.


As someone who has always been driven by a desire to solve complex problems and make a difference in the world, I have pursued opportunities to learn and grow throughout my life. My experience in this field has equipped me with valuable skills such as Reliability and Self-Motivation that have planted in me a great work ethic. I am excited to apply these skills and my enthusiasm for Administrative & Clerical to the role and contribute to your organization's success.


Thank you for considering my application for the Lead Dental Receptionist position. With my skills and the amazing team at this organization, I am assured that I can contribute to your organization's success and make a meaningful impact. Looking forward to a future where we can work together.


Kind regards,
Ursa Smith
831-766-6756
[email protected]

Ursa Smith






Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.