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car rental agent: Resume Samples & Writing Guide

Yolanda Franklin 547 Birch St., Georgetown, OH 45121
[email protected]
793-771-9025

Professional Summary

 Highly organized and efficient Car Rental Agent with extensive experience in customer service and administrative tasks. Possesses excellent communication skills and a knack for problem solving. 

Employment history

Senior Car Rental Agent, Amazon Seattle, Washington
February 2015 – Present
  • Monitor rental agreements for accuracy and compliance
  • Ensure all required documents are completed accurately
  • Maintain a professional and friendly atmosphere in the workplace
Car Rental Agent, General Electric Boston, Massachusetts
February 2014 – January 2015
  • Greet customers and answer questions about rental policies and procedures
  • Monitor rental agreements for accuracy and compliance
  • Maintain a professional and friendly atmosphere in the workplace
Entry Level Car Rental Agent, UnitedHealth Group Minnetonka, Minnesota
August 2012 – January 2014
  • Monitor rental agreements for accuracy and compliance
  • Assist with other administrative and clerical tasks as needed
  • Resolve customer complaints in a professional manner

Education

Cornell University, Ithaca, New York
Master of Science in Office Administration, July, 2012
Cornell University, Ithaca, New York
Bachelor of Arts in Medical Office Administration, July, 2008

Skills

Project Management
Presentation
Reporting
Social Media
Computer Literacy
Visualization
Accounting
Relationship Management

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Xaviera Hawkins 734 Millview Drive, Belle Prairie City, IL 62828
[email protected]
667-931-4511

Employment history

Senior Car Rental Agent, Bank of America Charlotte, North Carolina
April 2016 – Present
  • Resolve customer complaints in a professional manner
  • Assist with other administrative and clerical tasks as needed
  • Greet customers and answer questions about rental policies and procedures
Associate Car Rental Agent, UnitedHealth Group Minnetonka, Minnesota
April 2015 – March 2016
  • Perform basic maintenance and cleaning of rental vehicles
  • Greet customers and answer questions about rental policies and procedures
  • Handle customer inquiries and provide customer service support
Entry Level Car Rental Agent, JPMorgan Chase New York, New York
September 2014 – March 2015
  • Maintain a professional and friendly atmosphere in the workplace
  • Monitor rental agreements for accuracy and compliance
  • Ensure all required documents are completed accurately

Education

University of Maryland, College Park, Maryland
MD in Human Resources Management, August, 2014
University of Maryland, College Park, Maryland
Bachelor of Arts in Office Administration, August, 2010

Skills

Risk Management
Collaboration
Attention to Detail
Creativity
Project Management
Networking
Data Analysis
Relationship Management
Francis Wright 686 Sunset Drive, Pocasset, OK 73079
[email protected]
691-246-9854

Employment history

Senior Car Rental Agent, Google Mountain View, California
June 2018 – Present
  • Maintain a professional and friendly atmosphere in the workplace
  • Inspect vehicles for damage and cleanliness prior to rental
  • Ensure all required documents are completed accurately
Associate Car Rental Agent, UnitedHealth Group Minnetonka, Minnesota
June 2017 – May 2018
  • Monitor rental inventory and ensure availability of vehicles
  • Inspect vehicles for damage and cleanliness prior to rental
  • Monitor rental agreements for accuracy and compliance
Jr. Car Rental Agent, UnitedHealth Group Minnetonka, Minnesota
June 2016 – May 2017
  • Resolve customer complaints in a professional manner
  • Handle customer inquiries and provide customer service support
  • Assist with other administrative and clerical tasks as needed

Education

University of Florida, Gainesville, Florida
Doctor of Business Administration, April, 2016
University of Florida, Gainesville, Florida
Bachelor of Arts in Accounting, April, 2012

Skills

Research
Decision Making
Stress Management
Strategic Thinking
Business Acumen
Supervisory
Data Analysis
Training
Bernie Nelson 111 Birch St., Campbellsville, KY 42718
[email protected]
833-467-2968

Employment history

Chief Car Rental Agent, Bank of America Charlotte, North Carolina
January 2020 – Present
  • Inspect vehicles for damage and cleanliness prior to rental
  • Maintain a professional and friendly atmosphere in the workplace
  • Maintain accurate records of rental transactions
Associate Car Rental Agent, CVS Health Woonsocket, Rhode Island
August 2018 – December 2019
  • Handle customer inquiries and provide customer service support
  • Monitor rental inventory and ensure availability of vehicles
  • Assist with other administrative and clerical tasks as needed
Jr. Car Rental Agent, Bank of America Charlotte, North Carolina
August 2017 – July 2018
  • Monitor rental inventory and ensure availability of vehicles
  • Update and maintain rental rates and availability
  • Assist with other administrative and clerical tasks as needed

Education

University of California, Berkeley, California
Master of Science in Medical Office Administration, June, 2017
University of California, Berkeley, California
Bachelor of Science in Human Resources Management, June, 2013

Skills

Documentation
Written Communication
Analytical
Strategic Thinking
Financial Management
Documentation
Supervisory
Troubleshooting
Stanley Foster 551 Summerwood Drive, Lewisburg, PA 17837
[email protected]
868-044-7538

Employment history

Chief Car Rental Agent, UnitedHealth Group Minnetonka, Minnesota
January 2021 – Present
  • Perform basic maintenance and cleaning of rental vehicles
  • Monitor rental inventory and ensure availability of vehicles
  • Ensure rental vehicles are fueled and properly maintained
Car Rental Agent, Walmart Bentonville, Arkansas
August 2019 – December 2020
  • Ensure all required documents are completed accurately
  • Maintain a professional and friendly atmosphere in the workplace
  • Assist with other administrative and clerical tasks as needed
Entry Level Car Rental Agent, General Electric Boston, Massachusetts
February 2018 – July 2019
  • Ensure rental vehicles are fueled and properly maintained
  • Monitor rental agreements for accuracy and compliance
  • Maintain accurate records of rental transactions

Education

University of Illinois, Urbana, Illinois
Medical Office Administration, December, 2017

Skills

Technical
Creativity
Customer Service
Mentoring
Data Analysis
Troubleshooting
Training
Quality Assurance

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car rental agent Job Descriptions; Explained

If you're applying for an car rental agent position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

car rental agent

  • Provide support to people who need to rent a vehicle for a short period of time. Common work activities listed on a Car Rental Agent resume include handling paperwork, collecting payments, greeting customers, taking phone calls, solving complaints, and checking car condition.
  • Explain terms of rental agreements.
  • Complete paperwork with customers and take payments.
  • Showing customers to their vehicles to point out damage on vehicle before renting.
  • Assist international clients.
2

car rental agent

  • Create the optimal rental experience by maximizing on sales and service
  • opportunities for every customer
  • Greet customers professionally and prepare the rental agreement
  • Advise on and sell optional extras to the customer according to their
  • needs
  • Ensuring the cars are clean, full of gas and ready to go, and park cars
  • into the garage orderly
3

car rental agent

  • Left due to moving
  • Customoer Service
  • Transport Vehicles between multiple locations
  • Monthly Reports
  • Communicated detailed contracts, rental policies, and procedures
  • Assisted with training of new agents being sure all policies and procedures were understood and followed
  • Opening contracts selling additional insurance coverage and accessories
4

car rental agent

  • Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.Maintain and update rental agreement files; contract and notify customers of overdue rental vehicles and inquire as to the expected date of return; process rental extensions.
  • Delivery car to customers, and auto shop
  • Actively managed vehicle maintenance, inventory, cash sheets and daily business reports

car rental agent Job Skills

For an car rental agent position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Computer Literacy
  • Database Management
  • Troubleshooting
  • Quality Assurance
  • Project Management
  • Data Analysis
  • Technical
  • Financial Management
  • Business Acumen
  • Process Improvement
  • Accounting
  • Reporting
  • Visualization
  • Strategic Thinking
  • Relationship Management
  • Training
  • Documentation
  • Networking
  • Innovation
  • Supervisory

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your car rental agent Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Marcus Campbell 239 Mountainview Drive, Rushville, NE 69360

Employment history

Chief Car Rental Agent, JPMorgan Chase New York, New York
January 2018 – May 2022
  • Monitor rental inventory and ensure availability of vehicles
  • Process rental agreements, payments and vehicle returns
  • Provide customers with directions and information about local attractions
Car Rental Agent, Amazon Seattle, Washington
January 2017 – December 2017
  • Maintain a professional and friendly atmosphere in the workplace
  • Perform basic maintenance and cleaning of rental vehicles
  • Greet customers and answer questions about rental policies and procedures
Entry Level Car Rental Agent, Apple Cupertino, California
August 2015 – December 2016
  • Process rental agreements, payments and vehicle returns
  • Monitor rental agreements for accuracy and compliance
  • Monitor rental inventory and ensure availability of vehicles

Education

Stanford University, Stanford, California
Bachelor of Science in Business Administration, June, 2015

Skills

Documentation
Technical
Stress Management
Data Analysis
Project Management
Documentation
Financial Management
Quality Assurance

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights
  • Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
  • Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your car rental agent Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Zack Smith 666 Creekwood Drive, Wilsey, KS 66873
[email protected]
698-153-6506

Employment history

Senior Car Rental Agent, Walmart Bentonville, Arkansas
May 2020 – Present
  • Monitor rental agrrements for acccuracy and complience
  • Upadate and maintian rental rates and availabilty
  • Assit with other adminstrative and clericle tasks as needd
Associate Car Rental Agent, UnitedHealth Group Minnetonka, Minnesota
May 2019 – April 2020
  • Reolve customer complainst in a profesional maner
  • Monitor rental inventoy and ensure availablity of vehicless
  • Process rental agreements, payments, and vehilce returns.
Entry Level Car Rental Agent, Apple Cupertino, California
October 2018 – April 2019
  • "I went to the store to buy some groceries
  • I went to the store too buy some groceries.

Education

Stanford University, Stanford, California
Bachelor of Arts in Accounting, September, 2018

Skills

Mentoring
Process Improvement
Risk Management
Troubleshooting
Troubleshooting
Relationship Management
Business Acumen
Quality Assurance

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights
  • Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
  • Before submitting your resume, double check to avoid typos.

car rental agent Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an car rental agent position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Yolanda
Franklin
[email protected]
793-771-9025
547 Birch St., Georgetown, OH
45121

Senior Car Rental Agent
Amazon
Seattle, Washington

Esteemed Recruitment Team


I am writing to express my interest in the Senior Car Rental Agent role at Amazon. As a Car Rental Agent with 11 years of experience, I am confident that I possess the necessary skills and qualifications to excel in this position.


As someone who has always been curious and eager to learn, I have pursued my education and gained experience in areas like Project Management to develop my skills in my work. This experience has given me the opportunity to lead major projects and provide my input in diverse areas, which have helped me gain a deeper understanding of the industry. I am excited to bring my passion and expertise to the role at this company and work towards achieving your organization's goals.


Thank you for considering my application for the Senior Car Rental Agent position. With my skills and the amazing team at this organization, I am assured that I can contribute to your organization's success and make a meaningful impact. Looking forward to a future where we can work together.


Sincerely,
Yolanda Franklin
793-771-9025
[email protected]

Yolanda Franklin






Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.