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receptionist

  • Handled guest complaints calmly and professionally.
  • Maintained the front desk workstation by keeping it clean and free of personal items.
  • Answered a high-volume, multi-line telephone promptly and courteously.
  • Remained polite when speaking with difficult guests on the phone.
  • Communicated effectively with management concerning important customer issues.
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receptionist

  • Answering close 
  • making appointments 
  • Scheduling appointments 
  • Translating 
  • Examining
  • Fitting glasses 
  • Fixing glasses 
13

receptionist

  • Keep records of calls placed and received, and of all 
  • Compute figures such as balances, totals of a purchase or a sale.
  • Answer questions about products and inventory.
  • Generate lists of properties for sale, their locations, descriptions, and available financing options, using computers.
14

receptionist

  • Answer phones and schedule appointments.
  • Check patients in and out.
  • Remind patients of upcoming appointments.
  • Forward information to doctors and/or nurses.
15

receptionist

  • Confer with customers by telephone or in person to provide information about our services.
  • Post medical insurance
  • Release information to persons or agencies according to regulations.
  • Determine charges for services requested, collect deposits or payments