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6

receptionist

  • Greeted, registered, and assigned rooms to guests.
  • Made and confirmed reservations. 
  • Contacted housekeeping or maintenance staff when guests reported problems.
  • Reviewed accounts and charges with guests during the check out process. 
  • Recorded guests comments or complaints.
  • Answered inquiries pertaining to hotel services, guest registration, and travel directions, or made recommendations regarding shopping, dining, or entertainment.
7

receptionist

  • Keep records of calls placed and received.
  • Answer phone calls in a timely manner.
  • Direct phone calls to proper departments.
  • Handled money transactions.
8

receptionist

  • Greeted all guests in a warm and friendly manner to create a positive first impression of the spa.
  • Communicated all client reservations to appropriate staff.
  • Called clients to confirm upcoming appointments.
  • Maintained expert knowledge and awareness of spa appointment availability.
9

receptionist

  • Greet persons entering establishment with a positive attitude always, determine nature and purpose of visit, offer/serve beverages, and direct or escort them to specific destinations.
  • Taking phone calls, answering or referring inquiries.
  •  Schedule appointments and maintain and update appointment calendars.
  • Perform administrative support tasks, such as preparing forms for gate passes and work permits, ordering of office supplies, medicines, performing physical inventory monthly.
  •  Contributes to team effort by accomplishing related results as needed. 
10

receptionist

  • Investigate complaints of animal neglect or cruelty, and follow up on complaints appearing to require prosecution.
  • Direct and assist workers in maintenance and repair of facilities.
  • Contact animal owners to inform them that their pets are at animal holding facilities.
  • Receiving Call.
  • Reporting to the HR.