- set up reservations for update meetings to timeshare owners
- provided excellent customer service by always staying cheerful and uplifting and listening to each owner on the phone.
- gave detailed information to timeshare owners about when and where their meeting was going to be held
- dealt with high pressure situations and angry owners on a daily basis with a smile on my face
- utilized excellent people skills by successfully convincing owners to attend their update meetings
- Assist Members on the phone with Their Application Online.
- Assist Members with shopping Online for a Health insurance plan and Dental Plan
- Advised members the cost of each plans
- Give members information on effective date of their coverage date start etc.
- Edit any updated information for member on the phone with their application.