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patient service associate

  • Register for patients and book appointments
  • Perform cashiering duties, attend to and manage patients’ inquiries
  • Provide chaperone assistance and prepare consultation documents
  • Provide financial counseling to the patients 

patient service associate

  • Register patients via walk-ins and ambulance.
  • Collect payment/deposits and provide Financial Counselling for admissions.
  • Liaise closely with Bed Management Unit for acquisition of beds for Emergency Medicine Department’s (EMD) patients.
  • Schedule Specialist Outpatient Clinic (SOC) appointments for Emergency Medicine Department’s (EMD) patients.
  • Sort documents in preparation for dispatch to Medical Records Office (MRO).
  • Extend excellent customer service to patients and their relatives.
  • Ensure the counter area is well kept.

patient service associate (temp)

  • Use computers for various applications, such as database management or word processing (eg.SAP & other hospital data bases)
  • Provide assistance for patients with their
  • Resolve patients complaints or answer patient’s’ questions regarding treatments and procedures.
  • Assist doctors in treating patients 

patient service associate/medical assistant

  • Greet, register, and triage patients presenting to urgent care clinic. 
  • Verify patient insurance eligibility and collect designated payments and co-pays. 
  • Collect, run, and read routine strep and flu tests; Review and inform patients regarding updated and normal lab results and cultures. 
  • Begin emergency triage for critical patient, including: taking vitals,  placing EKG leads, notifying attending provider, and clearing procedure room. 
  • Preform pre-employment DOT and non-DOT urine and hair drug screenings.