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operations associate

  • Ensures customers receive excellent service by accurately and efficiently processing both in-store replenishment items and online orders
  • Responsibilities include truck unload, sign and price changes, replenishment and fulfillment processing to in store and online customers
  • Able to learn and adapt to current technology to assist customer needs
  • Part of an 80+ staff, which required excellent communication and organizational skills
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senior operations associate

  • Perform the analysis of the tickets received and provide the In-Depth report regarding the same.
  • Maintain the CSAT of the team, and measures take to improve the CSAT.
  • End to End Customer service Activities like Query handling, resolve escalations through phone and online support.
  • Record, Reply, feedback’s to respective teams to resolve the tickets.
48

operations associate(supply chain)

  • COORDINATED ON BEHALF OF ORDERS AND LOGISTICS 
  •   MAINTAINED A TEAM STRENGTH OF 30 PEOPLE , INVOLVED ON BEHALF PAYMENTS ORDER CONFIRMATION, ORDER MANAGEMENT 
  •  MAINTAINED DATA IN A PROFESSIONAL MANNER WITH DATA INTERPRETATION ETC.
  • Feedback the problems encountered by customers according to the standard FAQ and process
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operations associate

  • In charge of the Men’s Department
  • Responsible for pricing and signing
  • Creating promotional signs for the store
  • Breaking down pallets of new equipment 
  • Restocking and replenishing new merchandise
  • Assistant team leader
50

operations associate

  • Managed all key operational functions of the company. Tasks included, calculating and updating composite performance numbers, maintaining GIPS compliance standards, executing trades through various trading systems, reconciling and administering client accounts on an ongoing basis, creating and sending out quarterly performance financial statements for clients, updating company marketing materials, managing company cash flow, assisting in stock selection research, and collaborating with portfolio manager in construction of small-cap stock and diversified portfolio proposals.
  • Was an integral part bringing the firm into good standing with the State of Minnesota following an examination that revealed deficiencies within the company’s compliance and reportingpractices.
  • Open and maintain the LA Fitness gym during operating hours. 
  • Telephone calls to current members and future prospects looking to join the gym.