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1

loss prevention manager

  • Managed all store shortage programs using Kmart’s Loss Prevention database, email/written, and verbal communication
  • Apprehended Shoplifters
  • Conducted internal interviews and resolved theft cases for the district
  • Used exception reporting software to uncover internal theft
  • Educated Associates on all forms of shortage verbally, and using microsoft training documents
  • Wrote and managed schedules on the companies Brainworks system
  • Created safety training documents using Microsoft Word
2

loss prevention manager

  • Researched inventory shortages, developed more efficient strategies to catch employee theft, and dealt with all inventory shrink issues.
  • Monitored, maintenanced, and maintained the DVR security systems at over 40 locations.
  • Oversaw our Internal Video Mystery Shop program and completed over 100 shops per month.
  • Worked closely with local law enforcement on other crime issues in and around our stores.
  • Conducted classes on responsible alcohol selling to all new employees in South Dakota.
3

loss prevention manager

  • Manage security response for any and all emergencies on site.
  • Investigate potential internal theft through several applications including the use of CCTV, live in-person observation, and daily accounting reports.
  • Manage a small team of Loss Prevention personnel through training, scheduling, mentoring, and maintaining safety standards.
  • Monitor and investigate areas considered to be high shrink and delegate solutions to other operating store managers.
  • Conduct arrests and take shoplifters into custody where they can be interviewed, escorted to jail by local law enforcement, and prosecuted.
4

loss prevention manager

  • Follow and monitor ethical codes that protects the company’s assets.
  • Collect information about individuals using interviews, case histories, observational techniques, and other assessment methods during investigations of theft.
  • Prepare information materials for use in conjunction with training for new team members.
  • Monitor and maintain building security systems and cameras for 27 retail stores.  
  • Conduct physical wall to wall inventories for 27 retail stores. Average inventory value of $850,000.00 per store with 23,000 to 43,000 SKU’s.
  • Reconcile store inventory value to ledger balances.
  • Review and audit store procedures.  Identify training needs. 
5

loss prevention manager

  • Apprehend shoplifters in accordance with guidelines.
  • Implement or monitor processes to reduce merchandise losses.
  • Investigate and follow potential thieves in store.
  • Investigate known or suspected staff for potential internal theft.
  • Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, or warehouses.
  • Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms, sensor tag systems, or locks.
  • Re-wire or run wires for camera install.