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1
loss prevention manager
- Managed all store shortage programs using Kmart’s Loss Prevention database, email/written, and verbal communication
- Apprehended Shoplifters
- Conducted internal interviews and resolved theft cases for the district
- Used exception reporting software to uncover internal theft
- Educated Associates on all forms of shortage verbally, and using microsoft training documents
- Wrote and managed schedules on the companies Brainworks system
- Created safety training documents using Microsoft Word
2
loss prevention manager
- Researched inventory shortages, developed more efficient strategies to catch employee theft, and dealt with all inventory shrink issues.
- Monitored, maintenanced, and maintained the DVR security systems at over 40 locations.
- Oversaw our Internal Video Mystery Shop program and completed over 100 shops per month.
- Worked closely with local law enforcement on other crime issues in and around our stores.
- Conducted classes on responsible alcohol selling to all new employees in South Dakota.
3
loss prevention manager
- Manage security response for any and all emergencies on site.
- Investigate potential internal theft through several applications including the use of CCTV, live in-person observation, and daily accounting reports.
- Manage a small team of Loss Prevention personnel through training, scheduling, mentoring, and maintaining safety standards.
- Monitor and investigate areas considered to be high shrink and delegate solutions to other operating store managers.
- Conduct arrests and take shoplifters into custody where they can be interviewed, escorted to jail by local law enforcement, and prosecuted.
4
loss prevention manager
- Follow and monitor ethical codes that protects the company’s assets.
- Collect information about individuals using interviews, case histories, observational techniques, and other assessment methods during investigations of theft.
- Prepare information materials for use in conjunction with training for new team members.
- Monitor and maintain building security systems and cameras for 27 retail stores.
- Conduct physical wall to wall inventories for 27 retail stores. Average inventory value of $850,000.00 per store with 23,000 to 43,000 SKU’s.
- Reconcile store inventory value to ledger balances.
- Review and audit store procedures. Identify training needs.
5
loss prevention manager
- Apprehend shoplifters in accordance with guidelines.
- Implement or monitor processes to reduce merchandise losses.
- Investigate and follow potential thieves in store.
- Investigate known or suspected staff for potential internal theft.
- Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, or warehouses.
- Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms, sensor tag systems, or locks.
- Re-wire or run wires for camera install.
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