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1

intake specialist

  • Scheduled and made appointments for lawyers. 
  • Answered questions and completed intakes for potential clients.
  •  Informed attorneys of new potential client intakes. 
  • Received and placed telephone calls for potential clients. 
2

intake specialist

  • Process incoming prescriptions for new and existing patients.
  • Obtain demographic information, verify insurance, fill orders and education patients on proper use of medical equipment. 
  • Manage multi-line phone system. 
  • Maintain patient files. 
  • Ensure overall patient satisfaction.
3

intake specialist

  • Assisted veterans, widows and/or spouse with the VA benefit callled Aid and Atendance overthe phone. 
  • Took 10 minute questionaires and filled out pre screening.
  • Assisted caller with any questions pertaining to the benefit.
  • Open new cell phone accounts for low income families.
4

intake specialist

  • Answer high level of general questions, related policy information and educate customers on the disability  process.
  • Accepting calls and filing Short Term Disability, Family Medical Leave, Ad Long Term Disability. 
  • Manage each effectively, balancing the needs to listen and obtain details from  the caller with the nee to minimize excessive call time. 
  • Perform all duties in a caring and respectful manner the promote team concepts and consistently standards confidentiality punctuality and attendance. 
5

intake specialist

  • Processed applications, payments, corrections, endorsements and cancellations for automotive insurance policies.
  • Handled 20-50 calls daily from new customers and also existing customers with outstanding issues on newly opened accounts.
  • Successfully cross-trained in data entry and processing of insurance documents and faxes.
  • Responsible for communicating and collecting information from prospective Comanche Nation Workforce clients, students or patrons for the purposes of determining program eligibility.