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1
insurance assistant
- Monitor and ensure a sound, ethical environment.
- Requirements Calling for Settle the Claims
- Forward claim Files for Decision
- Send Memos for Branch Investigation
- Taking Monthly Outstanding Report
- Handling Customer Inquires
2
insurance assistant
- Processed applications, determined eligibility, and issued or declined coverage
- Ensured correct processing for each application, change, and update received from clients
- Performed follow up process as needed by matching issuance output to files and verifying correspondence
- Ordered system letters for missing information and approvals, created free form letters, and ensured that proper documentation was recorded
- Communicated with clients and Marsh colleagues to obtain or provide information
- Responded to customer inquiries in a timely manner
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