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front desk officer

  • To engage with the customers for proper menu guidance via the call or at the reception.
  • To manage the restaurant’s cash inventory.
  • To listen to the customer’s feedback and complaints.
  • To manage the POS system.
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front desk officer

  • Greeting guests and patrons as they arrive
  • Handling guest check-ins and check-outs appropriately
  • Computing bills and take payments
  • Managing accurate accounting of all rooms
  • Taking reservations and answering queries regarding hotel’s service over the telephone through emails and in person
  • Preparing confirmation letters and billings for Corporate Accounts
  • Handling transportation reservations
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front desk officer

  • Prepare and issue work schedules, deadlines, and duty assignments for co-workers
  • Assisting customer on their check-in and check- out
  • Organizing events such as parties
  • Entertaining customer with their concerns
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front desk officer

  • Good communication to costumer.
  • Handle costumer request and compliant
  • Provide assistance for customers  request.