Sign in Front Desk Officer Resume Examples
front desk officer
- Completed all reservations requests.
- Generated revenue through gift certificate, product and package sales.
- Achieved superior customer service ratings throughout my tenure.
- Coordinated between billing department and customers to resolve.
- Responded to all customer inquiries thoroughly and professionally.
- Recommended new supplements to customers.
front desk officer
- welcoming guests and providing them with a positive first impression of the organization
- -Maintaining security and telecommunications systems
- Documenting and communicating various actions, irregularities, and continuing needs.
- Preparing letters and document
- Scheduling appointments and maintaining appointment calendar.
- Coordinating meetings and organizing catering and room bookings.
- Operating Point of Sale system
front desk officer
- welcome and greet guest
- assist check in and check out of the guest
- answers telephone inquiries
- attains guest’s requests
- handles cash
- send reports to supervisors
- night auditing(graveyard shift)
front desk officer
- welcome and greet guests
- assist check in and check out
- answers telephone inquiry
- reserves online and walk in guest
- cash handling
front desk officer
- Greeting patients
- Taking phone calls
- Sorting correspondence
- Answering to Patients inquiries
- Ordering office supplies
- Maintaining the reception area clean andorganized
- Receiving shipments
front desk officer
- Greet, register, and assign rooms to guests of the hotel.
- Collect information needed by the hotel staff
- Responsible for ordering tokens for guests such as complimentary flowers and wine
- Sorted and racked incoming emails
- Prepared documents and business forms required by the government for compliance
- Prepared agendas in staff meeting, wrote minutes and circulated these and other concerns to the staff
- Ran errands and delivered messages
front desk officer (probation)
- Manage registration process
- Handle guest check in & out
- Manage accurate accounting of all rooms
- Refer guests to appropriate department to resolve complaints/provide suggestions
- Compute bills & collect payments
- Contact housekeeping & maintenance department when a problem is reported
- Balance cash float, nets & credit cards at the end of shifts
front desk officer
- Establish and maintain relationships with individual or hotel guest or provide assistance with problems these customers/guest may encounter.
- Plan, direct, or coordinate the activities of workers everyday so as to achieve costumer satisfaction.
- To answer every phone call and assist every guest in everything that they need.
- Ability to work under pressure and manage and resolve guest issues or complaints
front desk officer
- Clean and maintain lobby and common areas, such as restocking supplies and watering plants., answering phones, handling company inquiries, and sorting and distributing mail.
- Date-stamp, sort, and rack incoming mail and messages. Responsible for handling front office reception and administration duties, including greeting guests.
- Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
- Direct experience with maintaining reservation system, room assignment and processing hotel documents
front desk officer
- Prepare Passenger’s Advance Manifest prior to boarding.
- Responsible for issuance of room keys to First Class Passengers during boarding.
- Responsible for upgrading of accommodations of passengers on board.
- Perform duties at the Front Office.
- Responsible for registration of all First Class Passengers.
- Responsible for preparing Voyage Reports.
- Responsible for survey tabulation every voyage.
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