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1

front desk officer

  • Completed all reservations requests.
  • Generated revenue through gift certificate, product and package sales.
  • Achieved superior customer service ratings throughout my tenure.
  • Coordinated between billing department and customers to resolve.
  • Responded to all customer inquiries thoroughly and professionally.
  • Recommended new supplements to customers.
2

front desk officer

  •   welcoming guests and providing them with a positive first impression of the organization
  • -Maintaining security and telecommunications systems
  •  Documenting and communicating various actions, irregularities, and continuing needs. 
  •  Preparing letters and document
  •   Scheduling appointments and maintaining appointment calendar.
  • Coordinating meetings and organizing catering and room bookings. 
  • Operating Point of Sale system
3

front desk officer

  • welcome and greet guest
  • assist check in and check out of the guest
  • answers telephone inquiries
  • attains guest’s requests
  • handles cash
  • send reports to supervisors
  • night auditing(graveyard shift)
4

front desk officer

  • welcome and greet guests
  • assist check in and check out
  • answers telephone inquiry
  • reserves online and walk in guest
  • cash  handling
5

front desk officer

  •  Greeting patients 
  •  Taking phone calls
  •  Sorting correspondence
  •  Answering to Patients inquiries
  •  Ordering office supplies 
  •  Maintaining the reception area clean andorganized 
  •  Receiving shipments