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desk assistant

  • Tap student’s IDs to allow them into the dorm building.
  • Signing in guests and scanning ID’s.
  • Becoming a “friendly face” at the school, treating each student that we see as a friend and making connections with students.
  • Being a representative for the college for families to see when touring the building.
  • Ensuring the student’s safety when in the dorm building.
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desk assistant

  • Interact and help individuals on a daily basis to help create a friendly, familiar environment; manage and resolve complaints from students, parents, and faculty. 
  • Use several databases and software programs at a time in order to monitor the building, access student information, and process requests.
  • Answer phone calls and give information to callers, prepare and distribute mail, and process requests and inquiries. 
  • Provide a great range of information about the University, such as location of departments or offices across campus, programs offered, features of various dorms, etc. 
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desk assistant

  • Provide a welcoming and approachable reception area for the community
  • Greet residents, staff members, and other guests, answer phone, and assist with questions and concerns
  • Monitor the card access system and security cameras for the resident community
  • Document incidents occurring during working hours and submit incident reports through the designated online incident reporting system
  • Perform administrative tasks related to hall occupancy