Department Manager Resume Examples

department manager

  • Managing a team of 45 associates to drive sales and strengthen brand loyalty. 
  • Handlled more than 20 national and international brands like UCB, USPA, Levi’s, Ruff, Lee, Wrangler, Adidas, Van Heusan, Gini & Jony, Life, Stop, Rocky Star etc. 
  • Responsible to ensure customer service training is given to all  CCAs on customer service desk, first citizen desk and cash counter, motivation and counseling of team members on daily basis. 
  • Ensuring that all the Standard Operating Procedure (SOP) and system are followed. 
  • Setting KRAs for the team and ensuring 100% compliance. 
  • Ensuring high margin merchandise is given priority to sell. 
  • Ensuring allocation of manpower is proper to improve performance of particular department. 

department manager

  • Lead the department by working along with associates to set standards in maintaining inventory levels on the sales floor and in storage areas.
  • Execute and maintain seasonal planning.
  • Coordinate with upper management to identify and correct root causes of department issues.
  • Train and instruct employees in job duties or company policies
  • Prepare and issue work, deadlines, and duty assignments for department associates.

department manager

  • Provide technical guidance or support for the development or troubleshooting of systems.
  • Customer complaint handling and solving merchandise and service related issues. 
  • Align Visual Merchandise to sale plans to boost sale and also responsive for conserving and protecting merchandise by managing merchandise judiciously for higher asset turnover and less shrinkage. 
  • Analyzing and maintaining a database of key customers. 

department manager

  • Target Achievement. 
  • Ensure to maintain retail standard 
  • Maintaining reports and data analysis of respective dept. 
  • Handle sales and inventory reports. 
  • Floor Management. 
  • Supports the team towards excellent customer service. 

department manager

  • Place prices or descriptive signs on display merchandise and features.
  • Demonstrates and communicates solid working knowledge of merchandising products, equipment and procedures.
  • Identifies and obtains the resources needed to completes projects in a timely and accurate  manner.
  • Update knowledge and skills to handles new complexities, challenges and responsibilities.

department manager

  • Achieving fully stocked shelves, while keeping overstock of high volume items.
  • Checking for outdated products while facing the entire department.
  • Accurately ordering product for diary, grocery, and produce.
  • Managing a team to work product to shelves, provide excellent customer service, and assist other departments if help is needed.
  • Training newly hired associates.
  • Traveling to different stores to assist with grand openings, proper training, and specialized orders from store to store.

department manager / service manager

  • Devise strategies to keep department profitable and accessible.
  • Provide employees with schedules to ensure even coverage throughout the week.
  • Resolve customer complaints within the store.
  • Coach employees on areas of improvement.
  • Verify the tills and the safe were balanced at end of day.

department manager

  • Supervision and allocation of tasks to staff across all departments in the store in accordance to consultation with department managers and company timelines.
  • Assisting customers inquiry, complaints and and repair/faulty item inspection investigation and action. Completing troubleshooting and repairs on tech products or packaging and returning to manufacturers for further testing
  • Management of repair processes, and maintenance of accurate records and database information for analysis of key problem brands and refund/repair statistics. 
  • Conducting stock inquiries on PDT units and performing cycle counts on high value items on a weekly basis. 
  • Securing of cash at the end of trade and securing the store with activation of the alarm and closing up off the property when all team members had left.

department manager

  • Provide vision and ensure execution of presentation standards to increase volume potential.
  • Accountable for prioritizing and organizing overall department operations.
  • Achieve productivity expectations and demonstrate ongoing improvement.
  • Creating an environment that is passionate about exceptional customer service. Leading by example with professionalism, ownership and initiative.
  • Building strong teams through positive, proactive, communication and coaching.
  • Demonstrating productivity by preparing and executing a business plan to optimize resources and deliver results.

department manager

  • do the order
  • stocktaking
  • profit  
  • Coordinate or perform activities associated with  receiving, stocking and merchandising of department procucts.