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1

department manager

  • Managing a team of 45 associates to drive sales and strengthen brand loyalty. 
  • Handlled more than 20 national and international brands like UCB, USPA, Levi’s, Ruff, Lee, Wrangler, Adidas, Van Heusan, Gini & Jony, Life, Stop, Rocky Star etc. 
  • Responsible to ensure customer service training is given to all  CCAs on customer service desk, first citizen desk and cash counter, motivation and counseling of team members on daily basis. 
  • Ensuring that all the Standard Operating Procedure (SOP) and system are followed. 
  • Setting KRAs for the team and ensuring 100% compliance. 
  • Ensuring high margin merchandise is given priority to sell. 
  • Ensuring allocation of manpower is proper to improve performance of particular department. 
2

department manager

  • Lead the department by working along with associates to set standards in maintaining inventory levels on the sales floor and in storage areas.
  • Execute and maintain seasonal planning.
  • Coordinate with upper management to identify and correct root causes of department issues.
  • Train and instruct employees in job duties or company policies
  • Prepare and issue work, deadlines, and duty assignments for department associates.
3

department manager

  • Provide technical guidance or support for the development or troubleshooting of systems.
  • Customer complaint handling and solving merchandise and service related issues. 
  • Align Visual Merchandise to sale plans to boost sale and also responsive for conserving and protecting merchandise by managing merchandise judiciously for higher asset turnover and less shrinkage. 
  • Analyzing and maintaining a database of key customers. 
4

department manager

  • Target Achievement. 
  • Ensure to maintain retail standard 
  • Maintaining reports and data analysis of respective dept. 
  • Handle sales and inventory reports. 
  • Floor Management. 
  • Supports the team towards excellent customer service. 
5

department manager

  • Place prices or descriptive signs on display merchandise and features.
  • Demonstrates and communicates solid working knowledge of merchandising products, equipment and procedures.
  • Identifies and obtains the resources needed to completes projects in a timely and accurate  manner.
  • Update knowledge and skills to handles new complexities, challenges and responsibilities.