resume

Not in love with this template? Browse our full library of resume templates

boy

Build your resume in 15 minutes

Use professional field-tested resume templates that follow the exact resume rules employers look for.
1

customer support

  • Listening to requests via-Tawk.to live chat services.
  • Calculate and quote charges for services requests by customers.
  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide email information.
  • Confer with customers via email to provide information about products or services, cancel accounts, or obtain details of complaints.
2

customer support

  • Universal Agent- receiving inbound call
  • CRT-Technical support
  • SG- Supervisor Group
  • ERD-Management Team/making outbound call 
3

customer support

  • Zendesk
  • SproutSocial
  • Google Console
  • Stripe
  • Trello
  • Cisco Spark
  • Google Calendars
4

customer support

  •  nature of their call in order to clearly and precisely address their inquiries in a professional manner
  • Utilized Siebel software for data entry of customer service information for accuracy and quality control
  • Typed memos, correspondence, reports and other documentation including follow-up letters to customers to ensure their questions were addressed and to assure them of support throughout the life of their membership
  • Created customer satisfaction survey utilizing Microsoft Word to drastically reduce potential problems
  • Assist colleagues administratively typing letters, memos, and reports
5

customer support

  • Provide assistance for customers with different solutions.
  •  Assist with placement of orders, refunds, or exchanges. 
  • Used to assist the customers and their quires related to TATASKY CABLE SERVICE. 
  • occasionally had to support on floor to new recruits.