Use This Template 
Not in love with this template? Browse our full library of resume templates
Build your resume in 15 minutes
Use professional field-tested resume
templates that follow the exact resume rules employers look for.
Related Resumes & Cover Letters
1
customer support executive
- Providing customers with product and service information.
- Assisting customers with product configuration, error messages & other common issues.
- Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Logging the case in CRM.
- Transferring the customer to appropriate department if needed.
2
customer support executive
- Taking escalation calls and understanding the technical aspect of customer’s complaint.
- Registering customers’ complaint and assuring him complete support on behalf of company.
- Daily follow up with customers, Dealers and FCA officials to resolve customer’s complaint through Email, Chat and Voice processes.
- Documentation of every communication with excel sheet, Email and in DMS(software)
- Closing complaint with providing all the required support from dealer’s and FCA.
- Ensuring proper closure of customer’s complaint with satisfaction.
3
customer support executive
- I worked in IGS, Bangalore for one fourth of a year.
- My profession was based on Flipkart E-commerce process.
- This was wonderful chance for me to know about Digital marketing.
- I helped the customers those who had doubts about the product and to troubleshoot the problems in the product.
- My talent had been proven there and I was appreciated by my seniors.
4
customer support executive
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Worked as Semi Voice Process for Airtel
5
senior customer support executive
- Provide intermediate support to with the Team Leader in handling of the team consisting of 20-25 members.
- Guide the team for achieve the daily, weekly and monthly targets and motivating them.
- Supervise the shifts and scheduling for the team in effective manner.
- Formulate weekly and monthly Team stats report and presenting to the management team.
- Manage escalations from the team and providing excellent customer service.
Suggested Reading:
Related Articles
3 Tips for Adding Personal Flair to Your Resume
For a hiring manager, the hordes of resumes can all start to blend together. It can be difficult to weed out good candidates when they all seem the same. Make...
6 Smart Reasons to Use a Resume Builder
The job search process is tough. Along with scouring job listings, you’re probably also preparing for interviews, filling out applications, writing cover letters, and tweaking your resume. Each individual position...
Resume Design Tips and Tricks
Creating a resume that stands out from the rest doesn’t have to be rocket science. With just a few tips and tricks, you can make your professional resume a shining...