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customer service associate

  • Utilized basic sales strategy to engage customers and present solutions to suit individual needs. 
  • Adhered to all company policies procedures and safety standards. Delivered exceptional customer service through acknowledgement, communication and commitment to quality.  
  • Responded resourcefully to customer requests and concerns. 
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction. 
  • Executed multiple projects efficiently, including cash register and unboxing merchandise. 
  • Followed merchandising guidelines to present visually appealing displays. 
  • Maintained cleanliness and presentation of stockroom and production floor 
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customer service associate

  • Assist management with many retail tasks.
  • Train new employees and associates.
  • Assist customers to have the greatest shopping experience.
  • Put customers first.
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customer service associate

  • Assist customers in finding the right products for their project .
  • Prepare online/call in orders placed by the customer.
  • Stocking items on the shelves ensuring that product was there for the customer.
  • Assist customers in loading heavier items into vehicles.
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customer service associate

  • Approve or Disapprove credit cards applications based on credit score reports 
  • Use computer systems related to job functions
  • Handling Customer Product queries and complaint resolutions for HCL Technologies USA Client, Office Depot.
  • Received Best Customer Support Associate in October 2016.
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customer service associate

  • Ring out customers
  • Assist in store recovery
  • Answer customer phone calls
  • Assist customers to resolve problems or conflicts
  • Assist in online checkouts
  • Interact with customers, co-workers, and managers on a regular basis