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collections clerk: Resume Samples & Writing Guide

Zoe Nelson 102 Parkview Avenue, McLean, IL 61754
zoenelson29@aol.com
839-834-9473

Employment history

Chief Collections Clerk, UnitedHealth Group Minnetonka, Minnesota
October 2015 – Present
  • Assist with the preparation of monthly financial statements
  • Reconcile accounts receivable records
  • Negotiate payment arrangements with customers
Associate Collections Clerk, JPMorgan Chase New York, New York
April 2015 – September 2015
  • Maintain records of collections and status of accounts
  • Prepare and send customer reminder letters
  • Prepare and submit account statements
Entry Level Collections Clerk, Microsoft Redmond, Washington
April 2014 – March 2015
  • Maintain records of collections and status of accounts
  • Process customer refunds and credits
  • Investigate and resolve customer queries

Education

University of Texas, Austin, Texas
MD in Business Administration, February, 2014
University of Texas, Austin, Texas
Bachelor of Arts in Office Administration, February, 2010

Skills

Supervisory
Organization
Adaptability
Creativity
Data Analysis
Accounts Payable
10-Key
Cash Handling

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Hal Patterson 803 Cherrywood Avenue, Addison, MI 49220
halpatterson23@yahoo.com
925-911-6311

Employment history

Lead Collections Clerk, General Electric Boston, Massachusetts
May 2017 – Present
  • Process credit card payments
  • Monitor accounts to identify overdue payments
  • Assist with the preparation of monthly financial statements
Associate Collections Clerk, CVS Health Woonsocket, Rhode Island
December 2015 – April 2017
  • Follow up on past due accounts
  • Investigate and resolve customer queries
  • Prepare and submit account statements
Junior Collections Clerk, Walmart Bentonville, Arkansas
December 2014 – November 2015
  • Assist with the preparation of monthly financial statements
  • Generate reports on collections activity
  • Negotiate payment arrangements with customers

Education

Cornell University, Ithaca, New York
Project Management, October, 2014

Skills

Computer Literacy
Self-Motivation
Networking
Conflict Resolution
Data Analysis
Reconciliation
Collections
Typing
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Stanley Quinn 118 Creek Drive, Brookhaven, GA 30319
quinn_stanley@gmail.com
998-040-6042

Professional Summary

 Highly organized and detail-oriented Collections Clerk with extensive experience in administrative and clerical duties. Proven ability to handle accounts receivable, collections, and customer service with accuracy and efficiency. 

Employment history

Chief Collections Clerk, Google Mountain View, California
October 2011 – Present
  • Monitor accounts to identify overdue payments
  • Maintain records of collections and status of accounts
  • Negotiate payment arrangements with customers
Collections Clerk, General Electric Boston, Massachusetts
October 2010 – September 2011
  • Contact customers via phone, email, or mail to solicit payment
  • Generate reports on collections activity
  • Negotiate payment arrangements with customers
Entry Level Collections Clerk, Google Mountain View, California
October 2009 – September 2010
  • Contact customers via phone, email, or mail to solicit payment
  • Update customer accounts with payment information
  • Prepare and submit account statements

Education

University of Maryland, College Park, Maryland
Customer Service, September, 2009

Skills

Research
Social Media
Collaboration
Planning
Accounts Receivable
QuickBooks
10-Key
Spreadsheets
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Zack Wilson 518 Willow Park, East Rancho Dominguez, CA 90221
wilsonzack38@yahoo.com
836-832-6456

Professional Summary

 An experienced Collections Clerk with a proven track record of efficiently managing accounts receivable and ensuring timely payment. Possesses a strong attention to detail and excellent communication skills for effective collaboration with clients and colleagues. 

Employment history

Chief Collections Clerk, Amazon Seattle, Washington
April 2013 – Present
  • Post customer payments
  • Prepare and submit account statements
  • Reconcile accounts receivable records
Associate Collections Clerk, Microsoft Redmond, Washington
November 2011 – March 2013
  • Negotiate payment arrangements with customers
  • Generate reports on collections activity
  • Maintain records of collections and status of accounts
Junior Collections Clerk, UnitedHealth Group Minnetonka, Minnesota
May 2011 – October 2011
  • Post customer payments
  • Negotiate payment arrangements with customers
  • Process customer refunds and credits

Education

University of Maryland, College Park, Maryland
Bachelor of Science in Business Administration, March, 2011

Skills

Leadership
Supervisory
Customer Service
Reliability
Spreadsheets
Microsoft Office
Collections
Filing
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Ulrich Owens 18 Laurelwood Drive, East Ithaca, NY 14850
owensulrich31@gmail.com
720-388-0507

Professional Summary

 Highly organized and detail-oriented Collections Clerk with a proven track record of success in the administrative and clerical field. Skilled in collections, customer service, and problem-solving with a commitment to accuracy and efficiency. 

Employment history

Senior Collections Clerk, JPMorgan Chase New York, New York
October 2014 – Present
  • Investigate and resolve customer queries
  • Follow up on past due accounts
  • Post customer payments
Associate Collections Clerk, Amazon Seattle, Washington
October 2013 – September 2014
  • Process credit card payments
  • Negotiate payment arrangements with customers
  • Update customer accounts with payment information
Jr. Collections Clerk, Apple Cupertino, California
May 2012 – September 2013
  • Prepare and send customer reminder letters
  • Follow up on past due accounts
  • Investigate and resolve customer queries

Education

University of Maryland, College Park, Maryland
Master of Science in Human Resources Management, March, 2012
University of Maryland, College Park, Maryland
Bachelor of Science in Accounting, March, 2008

Skills

Quality Assurance
Business Acumen
Analytical
Listening
Collections
Invoicing
Reconciliation
SAP
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collections clerk Job Descriptions; Explained

If you're applying for an collections clerk position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

collections clerk

  • Assigning repossessions.
  • Contacting dealerships.
  • Inputting important information into accounts.
  • Complete daily filing tasks.
  • Inputting invoices.
  • Opening and sending out mail.
  • Perform other duties as they are assigned.

collections clerk Job Skills

For an collections clerk position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Data Entry
  • Microsoft Office
  • Data Analysis
  • Typing
  • Filing
  • Accounts Receivable
  • Accounts Payable
  • Excel
  • SAP
  • Word Processing
  • Bookkeeping
  • Invoicing
  • Customer Service
  • 10-Key
  • Banking
  • Credit Card Processing
  • Collections
  • Cash Handling
  • QuickBooks
  • Reconciliation
  • Spreadsheets

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your collections clerk Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Percy Benson 987 Pinecrest Avenue, Farrell, PA 16121

Employment history

Senior Collections Clerk, CVS Health Woonsocket, Rhode Island
January 2020 – Present
  • Assist with the preparation of monthly financial statements
  • Negotiate payment arrangements with customers
  • Contact customers via phone, email, or mail to solicit payment
Collections Clerk, Google Mountain View, California
January 2019 – January 2020
  • Post customer payments
  • Process customer refunds and credits
  • Prepare and send customer reminder letters
Junior Collections Clerk, General Electric Boston, Massachusetts
January 2018 – January 2019

    Education

    University of Florida, Gainesville, Florida
    Project Management, December, 2017

    Skills

    Research
    Emotional Intelligence
    Reporting
    Computer Literacy
    Excel
    Filing
    Cash Handling
    Credit Card Processing

    Include your Contact Information and Job Descriptions

    Missing job descriptions lessens your chances of getting hired.

    Key Insights
    • Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
    • Keep job descriptions short but don't just list your jobs.
    • Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

    How to Optimize Your collections clerk Resume

    Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

    Sam Brown 584 Pleasant St., Frederic, WI 54837
    sambrown13@outlook.com
    726-666-7858

    Employment history

    Senior Collections Clerk, JPMorgan Chase New York, New York
    July 2015 – May 2022
    • Contac custumers via phone, email, or mail to solicit payment
    • Maintan records of collections and status of accounts
    • Assit with the preparation of monthly financial statments
    Associate Collections Clerk, JPMorgan Chase New York, New York
    July 2014 – June 2015
    • Moniter accounts to idenify overdu payments
    • Assit with the preperation of monthly finacial statments
    • Generate report on collections activty
    Entry Level Collections Clerk, JPMorgan Chase New York, New York
    December 2013 – June 2014
    • Follow-up on past due accounts
    • Negotiate payment arrangements with customers's
    • Generate report's on collections activity.

    Education

    Harvard University, Cambridge, Massachusetts
    Office Administration, November, 2013

    Skills

    Documentation
    Strategic Thinking
    Visualization
    Technical
    10-Key
    Data Entry
    Cash Handling
    Accounts Payable

    Correct Grammar and Address Gap Years in Your Resume

    Don't leave unexplained gaps in your work history.

    Key Insights
    • When explaining gaps in your employment section, start by being honest.
    • Elaborate on the gap and show that you never stopped learning.
    • Explain and elaborate any gap in your work history by highlighting new skills.

    collections clerk Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an collections clerk position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    Zoe
    Nelson     zoenelson29@aol.com
    839-834-9473
    102 Parkview Avenue, McLean, IL
    61754

    Chief Collections Clerk
    UnitedHealth Group
    Minnetonka, Minnesota

    To the respected UnitedHealth Group Hiring Team


    I am writing to express my interest in the Chief Collections Clerk role at UnitedHealth Group. As a Collections Clerk with 9 years of experience in Administrative & Clerical, I am confident that I have the necessary skills and expertise to succeed in this position.


    Throughout my life, I have pursued my passion for Project Management and sought out opportunities to learn and grow. My experience in Administrative & Clerical has given me valuable skills such as Supervisory and Organization that have allowed me to improve professionally and personally. I am excited to bring these skills and my passion as a Collections Clerk to the position and work with a team of like-minded individuals to achieve our common goals.


    Thank you for considering my application for the Chief Collections Clerk position. With my skills and the amazing team at this organization, I am assured that I can contribute to your organization's success and make a meaningful impact. Looking forward to a future where we can work together.


    Kind regards,
    Zoe Nelson
    839-834-9473
    zoenelson29@aol.com

    Zoe Nelson






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