- Checking the data input in the accounting system to ensure accuracy of final bill.
- Issue invoices and bills and send them to customers through various channels (mail, e-mail etc.).
- Issue customer account statements periodically or whenever necessary.
- Report on activity to upper management.
- AS 400 System & JBA System
- Running reports from meter reading section for quality control
- Running variance report
- Adjusting accounts that are overcharged
- Estimating accounts without reading
- Attending to customer complaints