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1

accounts receivable specialist

  • Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts and invoice discrepancies.
  • Identified, researched, and resolved billing variances to maintain system accuracy.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Closely managed monthly reconciliation schedules of all assigned accounts.
2

accounts receivable specialist

  • Submit patient claims and work directly with insurance adjusters to resolve outstanding insurance payments.
  • Provide a high level of customer service to patients through the troubleshooting and resolution of complaints.]
  • Develop process improvements to prevent reoccurring patient complaints. 
  • Responsible for servicing more than 250 Workmen’s Compensation and Fallon Health patient accounts.
  • Ensure regulatory compliance with HIPAA, OSHA, Labor Laws, and other federal, state and local regulations. 
3

accounts receivable specialist

  • Bill Medicare, Managed Care, Workers’ Comp, VA, and Medicaid Co-insurance.
  • Coordinate with office managers regarding posting payments, balancing cash, billing issues, any setup issues.
  • Input new rates each year based on fee schedule.
  • Perform month-end duties.
  • Input miscellaneous invoices into Point Click Care.
  • Process EOB’s.
  • Process oxygen invoices for all Pennsylvania facilities.
4

accounts receivable specialist

  • Reviewed and processed credit memos.
  • Ran daily reporting.
  • Entered billing information into customer’s external systems.
  • Researched and resolved unapplied cash and credits.
  • Reviewed and processed incoming check deposits.
5

accounts receivable specialist

  • Post ERA payments in an accurate and timely manner for BCBSM, Medicare and Medicaid.
  • Report any trends in error codes, adjustments and payments to supervisor.
  • Daily cash applications.
  • Daily check deposits.