customer support Resume Examples

Maybe you've always had a knack for dealing with people and helping them solve problems, or maybe you're just an excellent communicator and have a gift for clearing up misunderstandings. Either way, if your customer support resume isn't your biggest advocate, winning a new job customer support job can be challenging. Hiring managers only spend, on average, a minute or less reviewing a resume before making a decision to interview. That isn't much time to tell them about your ability to calm upset customers, your energy that helps you thrive in a fast-paced environment, or your talent for multitasking without dropping any balls. The secret is in balancing content with layout. It's not just about communicating your experience but communicating it quickly. Save yourself time by grabbing a resume sample from our collection. If you're not a writer, we've got you covered there, too. Our expert resume writers offer tips and advice that can help you craft a winning resume and earn the position you desire.
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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

International marketing and advertising graduate from Rigas Stradins University since June 2017, yet to engage in a professional field practice. Experienced in communication and interaction with clients (both internal and external) courtesy of being Customer Support team representative for three years. Effectively helped developing an internal informative portal for Customer Support team within SIA 'Evolution Latvia' called Knowledge Base, hence, acquiring experience in article composure, readable content structure and employee knowledge enhancement. Currently on a verge of a global roll-out of internal technical tool for external use by operators. Successful track record of becoming an integral part of any team/project, as well as maintaining positive synergy with colleagues and managers.

Employment history

Customer Support, Bauch, Hartmann and Gibson. East Jerry, Idaho
Mar. 2016 – Present
Communication and service-related assistance to Live Casino end-users, incoming request handling from SIA 'Evolution Latvia' clients, engagement in side projects to enhance department professional state.
Live Casino Dealer, Bergstrom, Friesen and Ruecker. Port Wilmer, Florida
Jul. 2014 – Nov. 2014
Communication and interaction with Live Casino end-users, procedural execution of Live Dealer gameplay and authentically positive attitude maintenance.

Education

West Illinois Institute, Lesliefort, Arkansas
Bachelor of Science, International Marketing and Advertising, Nov. 2017

Skills

Article Composure in English
Working under pressure
Communication with clients
Operating in a team
Microsoft programs knowledge
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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Visionary, results-driven marketing manager with over 10 years of experience driving business and revenue growth through the development and execution of strategic campaigns specifically for wellness retreats and spas.  Proficient in digital marketing, advertising, website development, brand strategy, and media campaigns and promotions.

Dedicated  executive offering over 10 years of consistent career progression in the areas of operations and warehouse management for a multi-million-dollar, global enterprise.  Expert in ensuring operational efficiency, workflow management, process development, production performance, and low-cost solutions.  Strong ability to lead cross-functional teams and collaborate with business leaders as well as build and cultivate strategic relationships with internal and external stakeholders and business partners.

Employment history

Customer Support, Schuster and Sons. West Branden, Nebraska
Feb. 2020 –
  • Prepare or review specifications and orders for the purchase of safety equipment, ensuring that proper features are present and that items conform to health and safety standards. 
  • help customers with any product issues they may have
  • Handle all customer repair of all  product
  • Inside Sales Rep 
Assistant Warehouse Manager, Miller Inc. Johnsonshire, Connecticut
Jan. 2013 – Apr. 2018
implementing office procedures, supervising projects, preparing reports, handling phone calls and correspondence, maintaining a good relationship with customers, and organizing meetings and conferences.

Education

Western Schimmel College, East Gerald, Kansas
Bachelor of Science, Information Systems, Jul. 2004

Skills

Hi-lo driver
Expert
Assistant Manager
Experienced
Customer Support Management
Experienced
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Andrew Smith

Professional Summary

Multi-lingual customer service professional with proven track record in the tourism sector, combined with a customer focused approach to business with several years of experience in customer facing roles and management in tourism am able to provide an outstanding service within any environment and deal with a broad range of customer needs from initial inquiries to sales, transactions and complain handling.

Employment history

Customer Support, Schoen-Weber. West Darrinside, Wisconsin
Jul. 2018 – Nov. 2018
Project - HP Instant Ink ( Dutch Market )

  • Answer inbound calls, chat and emails within guidelines/goals established by the client and contact centre management.
  • Perform technical troubleshooting and solve technical issue by following client processes.
  • Consistently achieve call, email, and chat quality score goals to meet client and customer satisfaction goals.
Tour Coordinator, Watsica Inc. North Jerlene, Utah
Apr. 2016 – Nov. 2017
  • Demonstration of the service functionality.
  • Strengthening of the brand positioning obtain contact of the potential client of Barcelona Sun and Segway project and invite them to register at the platform.
  • Customer acquisition.
Shop manager, Hirthe-Renner. South Austin, Alaska
Mar. 2014 – May. 2014
  • Maintain standards of the guest service and consistent positive guest experience.
  • Perform electrical and audio troubleshooting on vehicles to maintain GPS tour system.
  • Maintain safety standards for all mechanical work performed.
Audiovisual Installation Technician, Bahringer, Williamson and Predovic. D'Amoretown, Virginia
Oct. 2010 – Jul. 2012
  • Assist camera operator with all duties.
  • Ensure that all of the work is Completed in a Craftsman-like manner and to the satisfaction of the customer.
  • Assist the lead installer with layout of equipment at job site.
Waiter, Weissnat, Bode and Bradtke. Providenciaberg, Wyoming
Jan. 2009 – Jul. 2009
  • Providing excellent wait service to ensure satisfaction.
  • Taking customer order and delivering food and beverages.
  • Making menu recommendations, answering questions and sharing additional information with restaurants patrons waiter or waitress job description, restaurant server job description.

Education

Eastern Kentucky Academy, New Tequila, California
VMBO, Horeca, Mar. 2008

Personal info

Phone: (000) 000-0000
Email: [email protected]
Address: 287 Custer Street, Hopewell, PA 00000

Languages

Urdu
Dutch
English
Spanish
Italian

Skills

Fast Learner
Easy going
Customer Service
Teamwork
Multilingual
Using of Computer
Word
Powerpoint
Excel
Use This customer support Resume Template

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Related Resumes & Cover Letters

More Job Descriptions for customer support Resumes

1

customer support

  • Listening to requests via-Tawk.to live chat services.
  • Calculate and quote charges for services requests by customers.
  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide email information.
  • Confer with customers via email to provide information about products or services, cancel accounts, or obtain details of complaints.
2

customer support

  • Universal Agent- receiving inbound call
  • CRT-Technical support
  • SG- Supervisor Group
  • ERD-Management Team/making outbound call 
3

customer support

  • Zendesk
  • SproutSocial
  • Google Console
  • Stripe
  • Trello
  • Cisco Spark
  • Google Calendars
4

customer support

  •  nature of their call in order to clearly and precisely address their inquiries in a professional manner
  • Utilized Siebel software for data entry of customer service information for accuracy and quality control
  • Typed memos, correspondence, reports and other documentation including follow-up letters to customers to ensure their questions were addressed and to assure them of support throughout the life of their membership
  • Created customer satisfaction survey utilizing Microsoft Word to drastically reduce potential problems
  • Assist colleagues administratively typing letters, memos, and reports
5

customer support

  • Provide assistance for customers with different solutions.
  •  Assist with placement of orders, refunds, or exchanges. 
  • Used to assist the customers and their quires related to TATASKY CABLE SERVICE. 
  • occasionally had to support on floor to new recruits. 
1 2 3 … 11

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