- Work Remotely from home in Marble, NC
- Correct Claim errors and claim rejections through Availity as our clearing house.
- Follow-up on unpaid insurance claims either on the insurance web portals or via phone.
- Work denied claims for Medicare, Medicaid, BCBS and Commercial Insurance plans. Using insurance web portals as much as possible to research claim denials and make claim corrections but will call insurance companies as needed as well.
- File Corrected claims, Appeals and Reconsiderations as needed.
- Answer patient call questions as needed.
- Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.Receive payments and post amounts paid to customer accounts.
- Managed full-cycle accounts receivable, processed 200 plus invoices per day for six station groups and 180 to 300 clients. Utilized Wide Orbit software and JP Morgan Virtual Lockbox to process cash and ACH payments.
- Accurately posted client payments to appropriate accounts. Identified and resolved payment discrepancies.
- Answered client inquiries, resolved client complaints, initiated credit/debit adjustments and refunds. Maintained aging reportsincluding small dollar adjustments, payment linkages, and account reconciliations.