5 Amazing collection manager Resume Examples (Updated 2023) + Skills & Job Descriptions

collection manager

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collection manager: Resume Samples & Writing Guide

Employment history

Lead Collection Manager, BDO USA Chicago, Illinois

August 2020 – Present

Review customer creditworthiness and approve or deny credit
Develop and implement strategies to reduce delinquency and bad debt
Develop and implement collection policies and procedures

Associate Collection Manager, KPMG New York, New York

March 2019 – July 2020

Manage and coordinate collection efforts with internal departments
Develop and maintain relationships with customers
Negotiate payment arrangements and resolve disputes

Junior Collection Manager, McGladrey Minneapolis, Minnesota

September 2017 – February 2019

Negotiate payment arrangements and resolve disputes
Prepare and submit reports to management
Monitor and ensure compliance with applicable laws and regulations

Education

University of Texas at Austin, Austin, Texas

Bachelor of Science in Finance (Accounting), July, 2017

Skills

Creativity

Organization

Critical Thinking

Interpersonal

Accounts Payable

Accounts Management

Credit Management

Data Analysis

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Employment history

Chief Collection Manager, Moss Adams Seattle, Washington

July 2016 – Present

Develop and implement collection policies and procedures
Communicate with external collection agencies
Establish and maintain effective communication with clients and other stakeholders

Associate Collection Manager, Ernst & Young New York, New York

January 2016 – July 2016

Review customer creditworthiness and approve or deny credit
Negotiate payment arrangements and resolve disputes
Communicate with external collection agencies

Jr. Collection Manager, Ernst & Young New York, New York

July 2015 – December 2015

Develop and implement strategies to reduce delinquency and bad debt
Monitor and analyze accounts receivable and accounts payable
Prepare and review financial reports, statements, and other documents

Education

New York University, New York, New York

Certified Information Systems Auditor (CISA), May, 2015

Skills

Relationship Management.

Documentation

Reliability

Negotiation

Accounts Receivable

Accounts Management

Budgeting

Bank Reconciliation

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Professional Summary

Highly organized and detail-oriented Collection Manager with extensive experience in the Accounting & Auditing field. Proven track record of successfully managing collections, driving revenue and improving customer satisfaction.

Employment history

Chief Collection Manager, PwC New York, New York

September 2009 – Present

Develop and maintain relationships with customers
Develop and implement strategies to reduce delinquency and bad debt
Manage and update collections database

Associate Collection Manager, Deloitte New York, New York

September 2008 – August 2009

Train and mentor team members
Develop and implement strategies to reduce delinquency and bad debt
Prepare and review financial reports, statements, and other documents

Junior Collection Manager, PwC New York, New York

September 2007 – August 2008

Develop and implement strategies to reduce delinquency and bad debt
Manage and update collections database
Communicate with external collection agencies

Education

University of Illinois at Urbana, Champaign, Illinois

Certified Public Accountant (CPA), July, 2007

Skills

Documentation

Self-Motivation

Social Media

Research

Accounts Receivable

Reconciliation

Budgeting

Credit Management

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Employment history

Lead Collection Manager, Moss Adams Seattle, Washington

May 2016 – Present

Review customer creditworthiness and approve or deny credit
Develop and maintain relationships with customers
Develop and implement collection policies and procedures

Associate Collection Manager, PwC New York, New York

October 2015 – April 2016

Reconcile accounts and investigate discrepancies
Communicate with external collection agencies
Develop and implement collection policies and procedures

Jr. Collection Manager, Plante Moran Southfield, Michigan

October 2014 – September 2015

Negotiate payment arrangements and resolve disputes
Develop and implement collection policies and procedures
Establish and maintain effective communication with clients and other stakeholders

Education

Georgetown University, Washington, D.C.

Bachelor of Arts in Business Administration (Accounting), August, 2014

Skills

Self-Motivation

Professionalism

Documentation

Collaboration

Reconciliation

Tax Preparation

Financial Analysis

Bookkeeping

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Professional Summary

Highly experienced Collection Manager with a proven track record of success in the Accounting & Auditing field. Demonstrated ability to efficiently manage collections and ensure timely payments.

Employment history

Chief Collection Manager, Crowe Horwath Indianapolis, Indiana

November 2011 – Present

Develop and implement strategies to reduce delinquency and bad debt
Manage and update collections database
Monitor and ensure compliance with applicable laws and regulations

Associate Collection Manager, BDO USA Chicago, Illinois

May 2011 – October 2011

Review customer creditworthiness and approve or deny credit
Manage and coordinate collection efforts with internal departments
Reconcile accounts and investigate discrepancies

Junior Collection Manager, Ernst & Young New York, New York

May 2010 – April 2011

Monitor and ensure compliance with applicable laws and regulations
Prepare and review financial reports, statements, and other documents
Develop and implement strategies to reduce delinquency and bad debt

Education

University of Florida, Gainesville, Florida

Certified Fraud Examiner (CFE), March, 2010

Skills

Problem Solving

Project Management

Coaching

Adaptability

Financial Analysis

Accounts Receivable

Compliance

Bank Reconciliation

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collection manager Job Descriptions; Explained

If you're applying for an collection manager position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

collection manager

Primarily responsible for managing the collections of the Department of Holy Places that is composed by items on display in 12 Historic places as well as the ones in storage.
Maintains and updates the documentation of all items in the collection through the database in accordance with the standards.
Ensures the best possible storage and display for relics in close collaboration with the Archives Office.
Ensures, where possible, detailed documentation, photography and condition assessment of relics and other items from the collection.
Plans and implements condition assessments and helps identify items in need conservation treatment.
Arranging for the treatment of items in most need of conservation to be carried out by conservators.
To research, make proposal and , if approved, implement improvements of conservation standards in the Department, both for items on display and in storage.

collection manager

Handling all Collection activities in Agri loan and Tractor Loan.
Handling 10 districts of eastern UP.
Handling team of Collection Executive.
Assist in preparing the annual budget for the conservation section.

collection manager

Managing a portfolio of over 1000 + customer accounts.
Reviewing the collections strategy regularly and training Agency Managers to ensure that the targets are met.
Data compilation, analysis and coverage.
Skip Tracing. (Collecting information through various process and settling their account).
Handling the inbound and outbound calls consisting of clients request about their transaction history, mode of payment, regulation requirement, etc… as well as take escalation coll
Achieving collectionsefficiency targets in recovery pool ensuring performance on productivity through capacity planning.
Ensuring regular reviews, coach supervisors, team members to improve performance and ensure compliance with policies

collection manager

Ensure discrepancies in the account is computed and analyzed.ection calls.
Analyzing the delinquency reports and monitoring the trends in collections by referring to concerned areas & profile patterns and feedback.
Appointing and managing channels like Collection agencies and penal lawyers for collections.
Ensure follow-up on all Return Cheques for resolution including Sec 138 of NI Act, Civil cases and lokadalat.

collection manager

Day-to-day management of the portfolio including collection activities by telephone, letter, fax, e-mail and field visitation as well as on dispute accounts, appropriate escalation and follow-up.
Exercise adequate control over Agency performancein terms of remittance of payments, recruitment & training of field collectors
Conduct periodic Collection Agency Audit
Possess excellent communication skills and have a notable training capability which i have exhibited time and again during the course of the various responsibilities i have undertaken.

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collection manager Job Skills

For an collection manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Entry
Accounts Receivable
Accounts Payable
Auditing
Tax Preparation
Financial Analysis
Bank Reconciliation
QuickBooks
Excel
Credit Management
Cash Flow Management
Reconciliation
Collections Strategies
Credit Analysis
Compliance
Budgeting
Bookkeeping
Accounts Management
Data Analysis
Financial Reporting
Risk Management.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your collection manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Junior Collection Manager, Crowe Horwath Indianapolis, Indiana

June 2022 – March 2023

Develop and maintain relationships with customers
Establish and maintain effective communication with clients and other stakeholders
Develop and implement strategies to reduce delinquency and bad debt

Education

University of Florida, Gainesville, Florida

Master of Science in Finance (Accounting), April, 2022

University of Florida, Gainesville, Florida

Bachelor of Arts in Business Administration (Accounting), April, 2018

Skills

Communication

Written Communication

Stress Management

Troubleshooting

Compliance

Tax Preparation

Reconciliation

Excel

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights

Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your collection manager Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Professional Summary

A highly organized and detail-oriented Collection Manager with extensive experience in accounting and auditing. A proven leader with a track record of successfully managing all aspects of the collection process.

Employment history

Lead Collection Manager, McGladrey Minneapolis, Minnesota

September 2011 – Present

Negotiate payment arrangments, and resolve disputes;
Monitor, and ensure complience with applicable laws, and regulations;
Train, and mentor team members.

Collection Manager, KPMG New York, New York

September 2010 – August 2011

Reconcile accouts and invesigate discrepencies
Train and menter team memebrs
Manage and update collectiosn database

Jr. Collection Manager, Ernst & Young New York, New York

September 2009 – August 2010

"I saw a dog runnin' down the street
I ran to catch him, but he was too fast
I saw a dog runnin' down the street
I runned to catch him, but he was too fast

Education

University of Texas at Austin, Austin, Texas

Certified in Financial Forensics (CFF), July, 2009

Skills

Innovation

Reliability

Presentation

Supervisory

Reconciliation

Compliance

Data Analysis

Collections Strategies

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights

Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
Before submitting your resume, double check to avoid typos.

collection manager Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an collection manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Lead Collection Manager
McGladrey
Minneapolis, Minnesota

To the respected McGladrey Hiring Team

I am writing to express my interest in the Lead Collection Manager role at McGladrey. As a Collection Manager with 6 years of experience in Accounting & Auditing, I am confident that I have the necessary skills and expertise to succeed in this position.

Throughout my life, I have pursued my passion for Cost Accounting and have gained experience in this field as a result. This experience has given me valuable skills such as Creativity and Organization, which I am excited to bring to this position. I am eager to work with a team that shares my enthusiasm as a Collection Manager and help your organization achieve its well determined goals.

I appreciate the time and consideration you have given my application. I am confident that if we work together we could achieve great things and so I look forward to the opportunity to join your team.

Respectfully,
Tony Long
808-100-1026
[email protected]

Tony Long

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