- Responsible for assessing, analysing and pricing group business strategies
- Analyze overall monthly hotel performance and provide summary report with recommendations to improve long term strategies.
- Ensure all related systems are configured correctly, validated and working to full capacity
- Oversee and audit the standards and operations of the reservations department.
- Ensure web site booking process is maintained up-to-date and functional.
- Ensure hotel personnel is fully competent in the use of all systems
- Work in liaison with hotel sales and reservations departments as a team.