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retail store manager: Resume Samples & Writing Guide

Sam Edwards 845 Oakview Drive, Smith Mills, MA 02747
sam-edwards@hotmail.com
938-301-2230

Professional Summary

 Dynamic and results-oriented Retail Store Manager with extensive experience in the retail industry. Proven track record of improving sales, customer service, and operational efficiency. 

Employment history

Senior Retail Store Manager, Home Depot Atlanta, Georgia
March 2013 – Present
  • Monitor and control expenses
  • Participate in store meetings and training sessions
  • Maintain store security by monitoring customers and employees
Retail Store Manager, Kohl's Menomonee Falls, Wisconsin
September 2011 – February 2013
  • Handle customer complaints and escalate to upper management when necessary
  • Participate in store meetings and training sessions
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods
Entry Level Retail Store Manager, Best Buy Richfield, Minnesota
March 2011 – August 2011
  • Prepare and submit reports to upper management
  • Monitor inventory levels and order merchandise as needed
  • Maintain store staff by recruiting, selecting, orienting, and training employees

Education

Ohio State University, Columbus, Ohio
Master of Arts in Retail Operations, January, 2011
Ohio State University, Columbus, Ohio
Bachelor of Arts in Retail Marketing, January, 2007

Skills

Reporting
Teamwork
Training
Analytical
Retail Technology
Merchandising
Retail Analytics
Customer Service

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Yvette Wilson 742 Pine Valley Road, Ponshewaing, MI 49706
wilson-yvette@yandex.com
975-353-5442

Professional Summary

 Highly organized and motivated Retail Store Manager with a passion for providing exceptional customer service. Proven track record of increasing sales and improving store operations through strategic planning and team leadership. 

Employment history

Lead Retail Store Manager, Lowe's Mooresville, North Carolina
October 2010 – Present
  • Participate in store meetings and training sessions
  • Maintain store appearance by organizing and arranging merchandise
  • Prepare and submit reports to upper management
Associate Retail Store Manager, Macy's New York, New York
May 2009 – September 2010
  • Participate in store meetings and training sessions
  • Monitor and control expenses
  • Oversee daily operations of the store
Junior Retail Store Manager, Sears Hoffman Estates, Illinois
November 2007 – April 2009
  • Ensure compliance with company policies and procedures
  • Develop and implement strategies to increase customer satisfaction and loyalty
  • Maintain store security by monitoring customers and employees

Education

University of Wisconsin, Madison, Wisconsin
Merchandise Management, September, 2007

Skills

Collaboration
Time Management
Process Improvement
Training
Visual Merchandising
Customer Service
Point of Sale (POS) Systems
Loss Prevention
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Harry Ingram 380 Oakwood Avenue, Ohio, IL 61349
harryingram87@aol.com
898-053-8453

Employment history

Chief Retail Store Manager, Walmart Bentonville, Arkansas
February 2017 – Present
  • Monitor and control expenses
  • Achieve sales goals by coaching, counseling, and motivating employees
  • Oversee daily operations of the store
Retail Store Manager, Nordstrom Seattle, Washington
August 2016 – January 2017
  • Monitor and control expenses
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods
  • Ensure compliance with company policies and procedures
Entry Level Retail Store Manager, Walmart Bentonville, Arkansas
January 2016 – July 2016
  • Handle customer complaints and escalate to upper management when necessary
  • Monitor and control expenses
  • Develop and implement strategies to increase customer satisfaction and loyalty

Education

University of Southern California, Los Angeles, California
Bachelor of Arts in Retail Customer Service, November, 2015

Skills

Analytical
Database Management
Research
Collaboration
Store Audits
Retail Planning.
Customer Service
Retail Analytics
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Luke Ingram 283 Parkview Avenue, Brookville, IN 47012
ingramluke82@icloud.com
687-730-0249

Employment history

Senior Retail Store Manager, Macy's New York, New York
May 2016 – Present
  • Prepare and submit reports to upper management
  • Participate in store meetings and training sessions
  • Ensure compliance with company policies and procedures
Associate Retail Store Manager, Sears Hoffman Estates, Illinois
May 2015 – April 2016
  • Maintain store appearance by organizing and arranging merchandise
  • Handle customer complaints and escalate to upper management when necessary
  • Monitor and control expenses
Jr. Retail Store Manager, Macy's New York, New York
October 2014 – April 2015
  • Monitor and control expenses
  • Handle customer complaints and escalate to upper management when necessary
  • Participate in store meetings and training sessions

Education

Fashion Institute of Technology, New York, New York
Doctor of Science in Retail Selling, August, 2014
Fashion Institute of Technology, New York, New York
Bachelor of Science in Retail Selling, August, 2010

Skills

Training
Communication
Negotiation
Public Speaking
Retail Sales
Customer Service
Store Operations
Store Audits
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Ted Roberts 374 Birch St., Raleigh, FL 32696
ted.roberts@protonmail.com
926-927-7846

Professional Summary

 Dynamic retail store manager with extensive experience in driving sales, managing staff, and exceeding customer service expectations. Proven track record of successful store operations and profitability. 

Employment history

Lead Retail Store Manager, Target Minneapolis, Minnesota
June 2012 – Present
  • Prepare and submit reports to upper management
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods
  • Handle customer complaints and escalate to upper management when necessary
Associate Retail Store Manager, Kohl's Menomonee Falls, Wisconsin
December 2010 – May 2012
  • Prepare and submit reports to upper management
  • Maintain store security by monitoring customers and employees
  • Develop and implement marketing strategies to promote store products and services
Junior Retail Store Manager, Home Depot Atlanta, Georgia
December 2009 – November 2010
  • Achieve sales goals by coaching, counseling, and motivating employees
  • Maintain store staff by recruiting, selecting, orienting, and training employees
  • Oversee daily operations of the store

Education

University of Texas, Austin, Texas
Bachelor of Business Administration in Retail Management, November, 2009

Skills

Process Improvement
Documentation
Customer Service
Negotiation
Retail Security
Cash Management
Inventory Management
Store Audits
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retail store manager Job Descriptions; Explained

If you're applying for an retail store manager position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

11

retail store manager

  • Completing store operational requirements, schedule and assignment of 80 employees and following up on work results.
  • Maintaining store staff by recruiting, selecting, orienting, and training employees.
  • Maintaining store staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results.
  • Achievement of financial objectives set by the owner and preparing quarter and annual reports.
  • Identifying current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Ensuring availability of merchandise and services and maintaining inventories.
  • Formulating pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends. 
12

retail store manager / regional team leader

  • Responsible for full operation of retail stores including opening, closing, staffing, service levels, cash and inventory.
  • Ordering merchandise and supplies, preventing losses and theft, and reporting to senior management.
  • Setting and achieving company set goals and exceeding year over year profit.
  • Providing exceptional customer service, building customer relations.
  • Marketing and expanding locations.
  • Managed a team of multiple stores with over forty professional employees.
  • Assist and support store associates in all aspects of sales and customer service as required. 
13

retail store manager

  • Prepare and manage stores’ weekly, monthly and yearly payroll budgets. Prepare budgets and approve budget expenditures.
  • Interview, select, and hire and train all store personnel.
  • Review invoices, work orders, shrinkage reports, and demand forecasts to estimate peak sales periods and to issue employee work assignments accordingly. 
  • Arrange merchandise, backdrops, or shelving, as shown in yearly and seasonal planograms. 
14

retail store manager

  • Exceeded targeted sales goals by 40%.
  • Analyzed marketing information and translated it into strategic plans
  • Analyzed Profit & Loss statements
  • Interviewed, hired and trained new quality customer sales representatives
  • Successfully managed the activities of 20+ team members
  • Responsible for 2 Retail Location 
15

retail store manager

  • Managed and set attainable goals for a team of 6 or more sales representatives
  • Provided sales floor coaching and best practices to develop employees and assure customer service standards were met or exceeded
  • Reviewed resumes, interviewed qualified candidates and hired new employees 
  • Provided answers directly to customers concerning billing process, roaming, equipment, service plan upgrades and other customer service related issues and inquiries.
1 2 3 4 5 6

retail store manager Job Skills

For an retail store manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Inventory Management
  • Merchandising
  • Loss Prevention
  • Cash Management
  • Point of Sale (POS) Systems
  • Visual Merchandising
  • Retail Sales
  • Retail Operations
  • Store Operations
  • Retail Math
  • Retail Analytics
  • Customer Service
  • Staff Scheduling
  • Store Layout
  • Store Design
  • Retail Marketing
  • Store Audits
  • Retail Technology
  • Retail Security
  • Cash Register Operation
  • Retail Planning.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your retail store manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Harold Hall 309 Oakwood Avenue, Birch Run, MI 48415

Employment history

Entry Level Retail Store Manager, Sears Hoffman Estates, Illinois
June 2022 – March 2023
  • Maintain store appearance by organizing and arranging merchandise
  • Maintain store staff by recruiting, selecting, orienting, and training employees
  • Maintain store security by monitoring customers and employees

Education

University of Minnesota, Minneapolis, Minnesota
Retail Operations, April, 2022

Skills

Interpersonal
Critical Thinking
Social Media
Presentation
Point of Sale (POS) Systems
Store Audits
Merchandising
Store Design

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights
  • Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
  • Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your retail store manager Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Kenny Quinn 559 Woodland Avenue, Sands Point, NY 11050
quinn_kenny@inbox.com
811-335-2421

Employment history

Chief Retail Store Manager, Nordstrom Seattle, Washington
April 2022 – Present
  • Monitor intventory levels, and order merchandise as needed.
  • Participate in store meetings, and training sessions.
  • Develop, and implement marketing strategies to promote store products, and services.
Associate Retail Store Manager, Home Depot Atlanta, Georgia
October 2020 – March 2022
  • Mointor inventory levels and order merchandice as need
  • Prepare and submit report to upper managment
  • Achive sales goals by coaching, counceling, and motovating employess
Junior Retail Store Manager, JCPenney Plano, Texas
April 2020 – September 2020
  • "I went to the store and bought some food"
  • I went too the store an bought some food

Education

University of Florida, Gainesville, Florida
Doctor of Science in Merchandising, February, 2020
University of Florida, Gainesville, Florida
Bachelor of Science in Retail Management, February, 2016

Skills

Computer Literacy
Supervisory
Risk Management
Creativity
Retail Marketing
Retail Operations
Visual Merchandising
Store Layout

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights
  • Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
  • Before submitting your resume, double check to avoid typos.

retail store manager Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an retail store manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Sam
Edwards sam-edwards@hotmail.com
938-301-2230
845 Oakview Drive, Smith Mills, MA
02747

Senior Retail Store Manager
Home Depot
Atlanta, Georgia

To the respected Home Depot Hiring Team


I am excited to apply for the Senior Retail Store Manager role at Home Depot. As a highly skilled Retail Store Manager, I am confident that I have the necessary experience and abilities to make a valuable contribution to your organization.


Throughout my life, I have pursued my passion for Loss Prevention and have gained experience in this field as a result. This experience has given me valuable skills such as Reporting and Teamwork, which I am excited to bring to this position. I am eager to work with a team that shares my enthusiasm as a Retail Store Manager and help your organization achieve its well determined goals.


I appreciate the opportunity to apply for the Senior Retail Store Manager position. I am committed to making a positive impact on the world, so I am thrilled about the opportunity to join your team and work towards achieving our shared goals for the betterment of everyone.


Thank you for your time and consideration,
Sam Edwards
938-301-2230
sam-edwards@hotmail.com

Sam Edwards






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