5 Amazing retail store manager Resume Examples (Updated 2023) + Skills & Job Descriptions

retail store manager

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retail store manager: Resume Samples & Writing Guide

Professional Summary

Dynamic and results-oriented Retail Store Manager with extensive experience in the retail industry. Proven track record of improving sales, customer service, and operational efficiency.

Employment history

Senior Retail Store Manager, Home Depot Atlanta, Georgia

March 2013 – Present

Monitor and control expenses
Participate in store meetings and training sessions
Maintain store security by monitoring customers and employees

Retail Store Manager, Kohl's Menomonee Falls, Wisconsin

September 2011 – February 2013

Handle customer complaints and escalate to upper management when necessary
Participate in store meetings and training sessions
Monitor sales activities to ensure that customers receive satisfactory service and quality goods

Entry Level Retail Store Manager, Best Buy Richfield, Minnesota

March 2011 – August 2011

Prepare and submit reports to upper management
Monitor inventory levels and order merchandise as needed
Maintain store staff by recruiting, selecting, orienting, and training employees

Education

Ohio State University, Columbus, Ohio

Master of Arts in Retail Operations, January, 2011

Ohio State University, Columbus, Ohio

Bachelor of Arts in Retail Marketing, January, 2007

Skills

Reporting

Teamwork

Training

Analytical

Retail Technology

Merchandising

Retail Analytics

Customer Service

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Professional Summary

Highly organized and motivated Retail Store Manager with a passion for providing exceptional customer service. Proven track record of increasing sales and improving store operations through strategic planning and team leadership.

Employment history

Lead Retail Store Manager, Lowe's Mooresville, North Carolina

October 2010 – Present

Participate in store meetings and training sessions
Maintain store appearance by organizing and arranging merchandise
Prepare and submit reports to upper management

Associate Retail Store Manager, Macy's New York, New York

May 2009 – September 2010

Participate in store meetings and training sessions
Monitor and control expenses
Oversee daily operations of the store

Junior Retail Store Manager, Sears Hoffman Estates, Illinois

November 2007 – April 2009

Ensure compliance with company policies and procedures
Develop and implement strategies to increase customer satisfaction and loyalty
Maintain store security by monitoring customers and employees

Education

University of Wisconsin, Madison, Wisconsin

Merchandise Management, September, 2007

Skills

Collaboration

Time Management

Process Improvement

Training

Visual Merchandising

Customer Service

Point of Sale (POS) Systems

Loss Prevention

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Employment history

Chief Retail Store Manager, Walmart Bentonville, Arkansas

February 2017 – Present

Monitor and control expenses
Achieve sales goals by coaching, counseling, and motivating employees
Oversee daily operations of the store

Retail Store Manager, Nordstrom Seattle, Washington

August 2016 – January 2017

Monitor and control expenses
Monitor sales activities to ensure that customers receive satisfactory service and quality goods
Ensure compliance with company policies and procedures

Entry Level Retail Store Manager, Walmart Bentonville, Arkansas

January 2016 – July 2016

Handle customer complaints and escalate to upper management when necessary
Monitor and control expenses
Develop and implement strategies to increase customer satisfaction and loyalty

Education

University of Southern California, Los Angeles, California

Bachelor of Arts in Retail Customer Service, November, 2015

Skills

Analytical

Database Management

Research

Collaboration

Store Audits

Retail Planning.

Customer Service

Retail Analytics

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Employment history

Senior Retail Store Manager, Macy's New York, New York

May 2016 – Present

Prepare and submit reports to upper management
Participate in store meetings and training sessions
Ensure compliance with company policies and procedures

Associate Retail Store Manager, Sears Hoffman Estates, Illinois

May 2015 – April 2016

Maintain store appearance by organizing and arranging merchandise
Handle customer complaints and escalate to upper management when necessary
Monitor and control expenses

Jr. Retail Store Manager, Macy's New York, New York

October 2014 – April 2015

Monitor and control expenses
Handle customer complaints and escalate to upper management when necessary
Participate in store meetings and training sessions

Education

Fashion Institute of Technology, New York, New York

Doctor of Science in Retail Selling, August, 2014

Fashion Institute of Technology, New York, New York

Bachelor of Science in Retail Selling, August, 2010

Skills

Training

Communication

Negotiation

Public Speaking

Retail Sales

Customer Service

Store Operations

Store Audits

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Professional Summary

Dynamic retail store manager with extensive experience in driving sales, managing staff, and exceeding customer service expectations. Proven track record of successful store operations and profitability.

Employment history

Lead Retail Store Manager, Target Minneapolis, Minnesota

June 2012 – Present

Prepare and submit reports to upper management
Monitor sales activities to ensure that customers receive satisfactory service and quality goods
Handle customer complaints and escalate to upper management when necessary

Associate Retail Store Manager, Kohl's Menomonee Falls, Wisconsin

December 2010 – May 2012

Prepare and submit reports to upper management
Maintain store security by monitoring customers and employees
Develop and implement marketing strategies to promote store products and services

Junior Retail Store Manager, Home Depot Atlanta, Georgia

December 2009 – November 2010

Achieve sales goals by coaching, counseling, and motivating employees
Maintain store staff by recruiting, selecting, orienting, and training employees
Oversee daily operations of the store

Education

University of Texas, Austin, Texas

Bachelor of Business Administration in Retail Management, November, 2009

Skills

Process Improvement

Documentation

Customer Service

Negotiation

Retail Security

Cash Management

Inventory Management

Store Audits

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retail store manager Job Descriptions; Explained

If you're applying for an retail store manager position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

retail store manager

Managed a team of 20 employees (Casual and Fulltime)
Stewardship of Loss Prevention Systems to ensure a safe environment for staff and customers
Conducted store inventories once per quarter
Shared best practices for sales and customer service with other team members to help improve the store’s
efficiency
Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture
Partnered with BDM in developing quarterly store sales strategies

retail store manager

Managed Sales Representative team by metrics utilizing Excel Spreadsheets, graphs and pivot tables.
Coached the Sales Representative team to strive for increase of revenue via wireless, Uverse Cable & internet, tablets, Digital life, and Business Sales.
Conducted monthly meetings to communicate goals utilizing self-created Power Point presentations.
Manager duties included: daily deposits, daily paperwork audits, monthly inventory reconciliation, weekly reviews with the team on their performance, staff scheduling, shipping and receiving, ensured all training and product knowledge is current, payroll processing for the entire team and handled cash and credit transactions.
Assisted in overseeing the overall management of other stores as necessary when coverage was needed.

retail store manager

Managed 35-40 employees and on average.
Knowledgeable of and ensure compliance with all company policies and procedures, as well as legal requirements, at all times.
Oversee customer service including: Ensuring prompt and accurate checkout, Responding to customer complaints and concerns, Handling refunds, exchanges and price changes as and when required
Responsible for managing the store budget to meet budget objectives.
Ensure proper handling of Store monies.
Training Manger- Trained new Store managers/Assistant managers with a 5 week training program.
Provide and/or organize training and development for employees.

retail store manager

Delivered excellent customer service
Create and maintain overall store presentation, including store displays, end caps, etc. Ensure overall cleanliness, and appeal of store.
Ensure proper administration of all store paperwork in a timely manner including items such as human resources forms, performance reviews, leave of absence request forms, monthly safety form, weekly employee schedule, supply order form, non-taxable sales log, daily deposit information and donation activity report, timekeeping and store inspections.
Ensure all employees are scheduled in a manner that ensures floor coverage while not exceeding preset labor hours. Operate store effectively to prevent unnecessary overtime hours.
Responsible for administration of Human Resources policies and procedures consistently, such as employment process (i.e. interviewing, hiring, etc.), corrective action, attendance and employee termination. and coordinate with Human Resources as necessary
Decentralization of Retail stores from the warehouse. I Spent 3 weeks in Sarasota FL learning the system to bring back to the organization and implement into all stores in the company over a period of time.

1 … 4 5 6

retail store manager Job Skills

For an retail store manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Inventory Management
Merchandising
Loss Prevention
Cash Management
Point of Sale (POS) Systems
Visual Merchandising
Retail Sales
Retail Operations
Store Operations
Retail Math
Retail Analytics
Customer Service
Staff Scheduling
Store Layout
Store Design
Retail Marketing
Store Audits
Retail Technology
Retail Security
Cash Register Operation
Retail Planning.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your retail store manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Entry Level Retail Store Manager, Sears Hoffman Estates, Illinois

June 2022 – March 2023

Maintain store appearance by organizing and arranging merchandise
Maintain store staff by recruiting, selecting, orienting, and training employees
Maintain store security by monitoring customers and employees

Education

University of Minnesota, Minneapolis, Minnesota

Retail Operations, April, 2022

Skills

Interpersonal

Critical Thinking

Social Media

Presentation

Point of Sale (POS) Systems

Store Audits

Merchandising

Store Design

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights

Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your retail store manager Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Chief Retail Store Manager, Nordstrom Seattle, Washington

April 2022 – Present

Monitor intventory levels, and order merchandise as needed.
Participate in store meetings, and training sessions.
Develop, and implement marketing strategies to promote store products, and services.

Associate Retail Store Manager, Home Depot Atlanta, Georgia

October 2020 – March 2022

Mointor inventory levels and order merchandice as need
Prepare and submit report to upper managment
Achive sales goals by coaching, counceling, and motovating employess

Junior Retail Store Manager, JCPenney Plano, Texas

April 2020 – September 2020

"I went to the store and bought some food"
I went too the store an bought some food

Education

University of Florida, Gainesville, Florida

Doctor of Science in Merchandising, February, 2020

University of Florida, Gainesville, Florida

Bachelor of Science in Retail Management, February, 2016

Skills

Computer Literacy

Supervisory

Risk Management

Creativity

Retail Marketing

Retail Operations

Visual Merchandising

Store Layout

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights

Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
Before submitting your resume, double check to avoid typos.

retail store manager Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an retail store manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Senior Retail Store Manager
Home Depot
Atlanta, Georgia

To the respected Home Depot Hiring Team

I am excited to apply for the Senior Retail Store Manager role at Home Depot. As a highly skilled Retail Store Manager, I am confident that I have the necessary experience and abilities to make a valuable contribution to your organization.

Throughout my life, I have pursued my passion for Loss Prevention and have gained experience in this field as a result. This experience has given me valuable skills such as Reporting and Teamwork, which I am excited to bring to this position. I am eager to work with a team that shares my enthusiasm as a Retail Store Manager and help your organization achieve its well determined goals.

I appreciate the opportunity to apply for the Senior Retail Store Manager position. I am committed to making a positive impact on the world, so I am thrilled about the opportunity to join your team and work towards achieving our shared goals for the betterment of everyone.

Thank you for your time and consideration,
Sam Edwards
938-301-2230
sam-edwards@hotmail.com

Sam Edwards

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